Customer Service High School

Keith Hilton Jr

**** ***** **.

Houston, Texas **065

Phone: 281-***-**** cell 281-***-**** hm.

Email: ********@*****.***

SUMMARY

Reliable, mechanically inclined, and self-motivated individual with excellent multi-tasking, and communications skills. Shift leading experience. Maintain good housekeeping, and safety adherence at worksites. Materials handling, adept in working in fast-paced environments, resourceful, great people skills. Librarian Experience. Warehouse Experience, Auction Experience. Work well independently or collaboratively with a team.

EDUCATION

Lone Star College - Spring 2009

Systems Course at Cy-Ridge High School (BCIS) included MS-Excel/Word/PowerPoint

Graduated 2009 -Cypress Ridge High School

QUALIFICATIONS

Highly skilled in operating a variety of office equipment, including personal computer, copy machine, fax machine, shredder, and scanner

Excellent Cash Handling, and Customer Service Experience

Excellent problem analysis, and resolution

Technical troubleshooting, fault diagnostics, computer skills, MS-Office 2003/2007, Internet Searching, PowerPoint Presentation Software

Knowledge of and adherence to QHSE safety policy, and standards, safety drills

Excellent verbal communication skills and attention to detail

Coordinate logistics of materials, experienced in

Experience in pulling orders, inventory control, material handling

Experience in lifting and moving products and materials

Ensuring receipt, coordination, and safety of goods

Arrange special places for keeping books, journals and audiovisual items.

Compose required book list with thorough examination for avoiding duplication.

Maintain required reference search categorizers.

Grant photocopy of preferred journals and other items on apposite requests.

Experience in coordinate a Auction.

Efficient at handling uncertainties and complexities related to holding auctions

Making due procedures for successively going with the appropriate circulation measures and basic filing works.

Marketing Experience.

• Forklift Experience

WORK History

Ez Worldwide Express- W.gulfbank, Houston,Texas 11/2015 – Present

Warehouseman/driver

Received, stored and distributed goods. Loaded and unloaded shipments. Performed goods receipts and goods issues. Coordinated material transfers. Prepared receiving reports and other paperwork. Packed and unpacked orders as and when instructed. Measured, cut and spooled wire materials. Verified quantities and items being shipped. Made deliveries when required. Drive company vehicles to pick or drop employees. Deliver important documents to required destinations. Ensure that all deliveries have been signed and delivered to the correct recipient. Keep vehicle clean and maintained at all times. Perform preventative and regular maintenance on vehicle.

Centron – Jones Rd. Houston, Texas – 04/2013 – 6/2015

Security Officer. Patrol throughout the property and observe and report any changes or any persons who are not allowed on the premises. Make sure all doors to the office and the warehouse are locked and secured for the night. Make exterior patrols every 30mins to make sure property is clear of any person not allowed or not visiting any one at the property. Make sure rig parts are not tampered with.

Wholesale Gutter & Sheet Metal Products-JACKRABBIT rd., Houston Texas.-05/2012- 06-2014

General Warehouseman. Developed project orders according to customer’s needs. Mechanically formed and fabricated an assortment of custom sheet metal

Products. Loaded and unloaded materials. Completely accident free

Manheim - WEST rd. Houston,Texas - 02/2012 - 03/2013

TRA Coordinator . Responsible to coordinate between the auction house and the external associates to conduct a successful auction, Facilitated and reconciled reports with Asst. Manager, Ability to work independently, Knowledge of Car Lot. Use a forklift to move demolished cars. Responsible for 25-45 cars a weeks.

Krogers - Jones Rd. Houston, Texas- 03/2007 -10/2007 & 09/2010 - 07/2011

Worked as Stock Clerk, Deli Clerk, and Cash register clerk. Give response to inquiries by telephone and by written. Responsible for shelf stocking. Maintained working environment clean and safe. Sort and store all merchandise. Provided excellent customer service. Provide an excellent customer service by developing reputation. Give a full attention to customers greeting them in a friendly manner. Solved customer's problem. Help to increase sales in higher profit of natural food department by advising customers on bulk alternatives to name brand items. Served as a product expert on sophisticated items by directing customers about ethnic foods, ingredients and unusual gourmet items.

PROFESSIONAL REFERENCES FURNISHED UPON REQUEST

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