Manager Sales

A certified Professional in Human Resources (PHR) with Full Spectrum Human Resources experience. Intuitive leader with excellent interpersonal and communication skills who effectively collaborates on issues regarding organizational development programs, conflict resolution, and increases productivity.

Employee Relations Organizational Development Leadership Program Implementation

Recruitment and Retention HR Policies & Procedures Succession Planning

Training & Development FMLA, EEO, I-9, Compliance Peer Driven Performance Evaluation

Performance Management Conflict Resolution Orientation & On-Boarding

MBA – Rivier University 2012

PROFESSIONAL EXPERIENCE

HRC CONSULTING OF NEW ENGLAND –HRCCNE.com– Nashua, NH 6/2013 – Present

HUMAN RESOURCES CONSULTANT – HRC is a Boutique consulting company specializing in working with small to mid-size firms in: recruitment and retention, compliance, training, and benefit administration.

Recruitment for Administrative Positions, Software Engineers, Retail Sales, Inside Sales, Sales Operations.

Conducted Training to include: Hostile Work Environment and Sexual Harassment and Manager Training

Created Occupational Tools including Job Applications, Employee Handbooks, Job Descriptions, and Performance Evaluation Questionnaire

BULLHORN - Boston, MA 10/2012 – 6/2013

CORPORATE RECRUITER - Bullhorn is a 200 plus Software Company specializing in cutting edge recruitment Applicant Tracking System based in Boston with offices in St. Louis, the UK, and Vancouver.

Full life cycle recruiting including job descriptions, posting to job boards, Boolean searches, screening resumes, facilitating and analyzing assessment results, phone screens, and in person interviews.

Proficient Job Board Sourcing – used Boolean searches on recruiting sites such as LinkedIn Recruiter, Career Builder, Bullhorn Reach, Craigslist, and The Ladders to effectively find more qualified candidates.

Filled 30+ Requisitions of $100,000 plus salaried positions to include: Outside/Inside Sales Executives, Regional Sales Manager, Software Engineers, UI developers, QA Engineers, and Finance Positions.

BELANGER ENTERPRISES – Nashua, NH 6/2004 – 12/2014

Real Estate Agent, Investment Property Owner/Property Manager

SELKIRK/AIRMATE – Winters, TX 4/2001 – 5/2004

HR MANAGER – Airmate was a manufacturing company of air ducts, vents, and HVAC hardware. Supervised team of 3 generalists and managed Recruitment, Compliance, Benefits, New Employee Training, Reporting, and OSHA Safety Incidents.

Recruiter responsible for hiring all salaried and hourly personnel. Posted locally, online, and attended Job Fairs.

Training Expert -Created and conducted the new-employee orientation training to better prepare employees for the manufacturing environment and OSHA safety standards and regulations regarding blood borne pathogens, hazard communication standards, and proper use of personal protective equipment.

Employee Relations Expert responsible for all day to day employee conflict resolution. Including interviewing, determining course of action, and to resolving issues with as little disruption as possible.

Compliance Manager responsible for federal compliance programs including: FLSA, COBRA, ERISA, and FMLA, for manufacturing plant of 500+ employees.

DAVID GREEN GROUP, LLC – Anchorage, AK 5/1999 – 4/2001

HUMAN RESOURCE MANAGER David Green is a Regional Retail Department Store which employs 120 people and is focused on high end duty free merchandise with $10 million in sales annually. As the HR Manager for the Anchorage Alaska store, I managed full life cycle recruiting, sales training, retention programs,

Recruitment and Retention expert who created employee incentives for referrals, retention efforts included performance driven recognition programs, commission programs, and training which resulted in a 30% increase in productivity and 33% decrease in sick days taken.

Implemented a 401(k) benefit plan from inception to creation of final plan document based on organizational needs assessment findings which contributed to an increase in overall employee morale.

Collaborated with managers to create more specific job descriptions, bona fide occupational qualifications, and job classification standards to facilitate hiring and pay schedules to more accurately.

Generalist duties included payroll, trainings, EEO compliance, worker’s compensation cases, benefits administration and open enrollment.

EDUCATION AND TRAINING

Masters of Business Administration 2012

Rivier University, Nashua, NH

3.89 GPA – Distinction

Bachelor of Science: Business Management 1999

University of Phoenix

CERTIFICATIONS

PHR – Professional of Human Resources – June 2012 - Present

PROFESSIONAL AFFILIATIONS

Society for Human Resource Management (SHRM) – 2000 - Present

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