Customer Service Microsoft Office

Jasmine R. Van Dusen

**** ****** ****** ***** ** 49120 574-***-**** *******.*.********@*****.***

OBJECTIVE

Seeking a position that will expand my knowledge, skills and education, so I may utilize it to the benefit of others in need,

and also learning new information to further myself in an office assistant position.

EDUCATION

Lake Michigan College, Benton Harbor, MI (General Studies) 9/2007-2011

Kalamazoo Valley College, Kalamazoo, MI (General Studies) 9/2008-2010

PROFESSIONAL EXPERIENCE

Wellbrooke of South Bend (Assisted Living/Long Term & Short Term Care) 02/2015 - Present

Guest Relations / Wellness Champion

Provide tours of the campus, and effectively present information regarding available services to prospective clients

Welcome new customers, assist current residents with requested information

Assist with transportation scheduling of resident appointments via our shuttle bus

Assist Administrative, Nursing, and Dietary departments with a variety of Administrative and clerical tasks

Clair Bridge of Portage (Assisted Living/Dementia Facility)

Lead Resident Assistant 4/2009-6/2010

Provide tours of the campus, and effectively present information regarding available services to prospective clients

Welcome new customers, assist current residents with requested information

Assist with transportation scheduling of resident appointments via our shuttle bus

Assist Administrative, Nursing, and Dietary departments with a variety of Administrative and clerical tasks

Prime Table 12/2014-2/2015

Server/Hostess/Cashier

Conducted final checks of food items prior to serving customers

Responsible for handling and serving food items per policies of the state

Team player: Assisted with preparation and serving meals as needed

Maintained serving standards and followed all regulations while performing duties

Worked in coordination with other departments to ensure customers were highly satisfied

Seated customers and handled money and credit card transactions

Chili’s Bar and Grill 10/2014-2/2015

Server

Conducted final checks of food items prior to serving customers

Responsible for handling and serving food items per policies of the state

Team player: Assisted with preparation and serving meals as needed

Maintained serving standards and followed all regulations while performing duties

Worked in coordination with other departments to ensure customers were highly satisfied

Rainforest Café 12/2013-8/2014

Server

Conducted final checks of food items prior to serving customers

Responsible for handling and serving food items per policies of the state

Team player: Assisted with preparation and serving meals as needed

Maintained serving standards and followed all regulations while performing duties

Worked in coordination with other departments to ensure customers were highly satisfied

DiCarlos Café 4/2012-8/2013

Server/hostess/Driver/Cashier

Conducted final checks of food items prior to serving customers

Responsible for handling and serving food items per policies of the state

Team player: Assisted with preparation and serving meals as needed

Maintained serving standards and followed all regulations while performing duties

Worked in coordination with other departments to ensure customers were highly satisfied

SKILL SETS, STRENGTHS AND QUALIFICATIONS

Multi-tasking – Ability to serve more than one customer at a time and handle multiple tasks simultaneously

Good judgment, problem solving and interpersonal skills

Computer/Technical Literacy: Microsoft Office Suite; Word, Excel, Powerpoint, Outlook

Dependable and responsible contributor, committed to excellence and success

Honest and trust worthy

Resourceful team player who excels at building trusting relationships with customers and colleagues

Contact this candidate