Customer Service Sales

Richard Galasso

***** *. ******* **** ***** Dr. Tomball, TX 77375

***-***-**********@*********.***.***

Objective: A challenging position providing an opportunity to utilize my extensive knowledge and skills; and an opportunity for personal contribution and professional growth.

Summary of Qualifications

Offering comprehensive and expertise in the following areas of responsibility:

Extensive knowledge of Custom Regulations.

Solid record of promotions based on performance. Insightful commitment to

positive communication.

Willing to take on new challenges within demanding deadlines.

Self-motivated, loyal team player.

Promoted good moral and work ethics and is looked up to by peers.

Detailed, conscientious, reliable, courteous, honest and a dedicated professional.

Strong time management and interpersonal skills. Extremely organized.

Experience

09/2009 – 06/2015 Baker Hughes

Export Analyst - Create export documents for freight forwarder to expedite shipments.

Process courier shipments for export utilitiling Fed Ex and DHL software. Maintain logs for compliance and tracking purposes in SAP & Documentum

04/2008 04/2009 Baker Hughes

Domestic Shipping Analyst-Prepare Bill of Ladings for Domestic LTL shipments as related to Oil well/Oilfield equipment. Coordinate daily shuttle tuck runs and hot shot deliveries. Select best mode of transportation for cost effectiveness and urgency. Met with Sales & CS Reps from transportation companies

02/2004 – 04/2008 Import /Export analyst – Prepare and analyze documentation for Customs clearance as related to Oil well/Oilfield equipment.

10//2002 – 02/2004 Pentagon Freight Services,Houston, TX

Import Agent-Prepared, classified documentation and coordinated

Shipments of Oil well /Oilfield equipment for Customs clearance

1981 – 2002 Dassault Falcon Jet Corp. Teterboro, NJ

Manufacturer of Corporate/Executive type aircraft and spare parts.

Import Customer Service Coordinator – Prepared and classified documentation for Custom Clearance. Coordinated and expedited all paperwork to facilitate international shipments. Supervised company driver and export coordinator, Oversaw all aspects of import/export department. Informed customers, buyers and planners on status of shipments. Maintained daily communications between U.S.Customs, freight forwarders,

Truckers and airlines.

Education/Military Service World Trade Institute New York, NY

1Custom Brokerage and Export Documentation

2Inland Transportation

3Custom Brokerage License Preparation

4United States Navy - Honorable Discharge

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