Senior Business Analyst
Resume:
INNA GOMELSKY
Ambler, PA ****2
******@*******.***
OBJECTIVE:
To obtain a challenging position that will utilize my skills and experience as a Senior/Lead Business Systems Analyst (CBAP Certified).
EXPERIENCE:
10/2013 present - Sr. Business Analyst, Product Management
PAREXEL International. 101 Gibraltar rd. Horsham, PA 19044
• Responsible for detailed analysis and requirements development of regulatory information management (RIM) software LIQUENT InSight® which supports the strategy, development, registration, and manufacturing processes and services solutions to the global Life Sciences industry.
• Assisting Product management team in the determination of product functionality for pharmaceutical companies needed to stay in compliance or to effectively address new and/or changed guidelines including 21 CRF Part 11, GxP, Article 57, Extended EudraVigilance product report message (XEVPRM), Extended EudraVigilance Medicinal Product Dictionary (XEVMPD) and Identification of Medicinal Products (IDMP) regulations.
• Assisting other departments and teams as needed to ensure successful sales, product implementations, and ongoing customer satisfaction.
• Creating and refining high quality requirements documentation including but not limited to user requirements, functional requirements, conceptual data models, process flows and User Interface mock-ups.
• Working directly with engineering, quality control (QC), and technical publication teams to ensure that vision and directives from the Product management team are understood.
• Representing product management team at stand-ups and product owner meetings based on the Agile SDLC.
• Mentoring and coaching Business Analysts including reviewing and providing recommendations for improving process, documentation and approach.
04/2011 10/2013 - AIT Systems Analysis Specialist (Sr. BSA/Lead BSA)
Prudential Financial Inc. 1202 Welsh rd., Dresher, PA 19025
• Worked as a Business Systems Analyst and/or Lead Business Systems Analyst on multiple projects supporting multiple business partners within Annuity Information Technology organization.
• Collaborated closely with multiple business teams to identify and document business requirements and Annuities Information Technology (AIT) peers as active participants in the Requirements Phase of initiatives.
• Created Requirements Management Plans (RMP), Business Requirements (BRD), System Requirements (SRD), Requirements Traceability Matrix (RTM), User Acceptance Test (UAT) Plans.
• Utilized HP ALM (Application Lifecycle Management) tool within both Business and AIT user communities to successfully use SDLC methodology.
• Created and successfully implemented BSA Estimation worksheet in support to provide accurate estimates throughout the SDLC project phases for ROM, PLE, RLE, DLE.
• Proficient in utilizing both Waterfall and Iterative SDCL methodologies and supporting overlapping phases of the SDLC.
• Actively participated and established SDLC process improvements for business requirements within AIT Plan/Deliver/Quality Assurance/Operate model.
• Prepared Release notes, Watch list and User Guide documentation as a part of Release Management activities.
• Successfully managed a BSA team for large size projects and providing timely status reports to Project Management and Senior Management teams.
09/2010 March 2011 - Senior Business Systems Analyst, PMO IT
ICON Clinical research, Inc. 212 Church rd. North Wales, PA 19464
• Investigated, clarified and defined user configuration requirements for Planview, a system that allows management to efficiently review and manage multiple projects & resources for multiple departments.
• Participated in user acceptance testing, system testing, implementation and post-implementation support of new or changed functionality to implemented solutions. Designing test plans & test cases.
• Created, edited, and managed project tasks in Microsoft TFS tool.
• Using Agile methodology supported the Compass system that manages budgets during the bidding and contract management project for Clinical Research studies.
• Developed User Stories, information flows and simple wireframe concepts for user interfaces and detailed functional specifications to enable users to quickly and accurately gather and process information required to produce and manage project budgets.
• Participated in developing and supporting Data Mining and Reporting Transfer system for Clinical Research Operations Management Support (DMID CROMS) enhancements.
07/2007 09/2010 - Senior Business Systems Analyst in Global Human Health Division, Sales & Marketing, Client Services, IT
Paragon Computer Professionals, Inc.
Client - Merck & Co., Inc. 770 Sumneytown pike, West Point PA 19468
• Worked with Business Partners and Account Managers to define and document scope for Customer Centric Global Human Health department projects.
• Gathered, documented, and communicated high level business requirements for Global Human Health projects which involve multiple organizations and technical topics.
• Acted as a BA Lead for small and medium size Projects, Change Requests and System Enhancements.
• Developed Use Case, Business requirements, and Functional requirements documentation for Siperian Customer Master, Siebel CRM, Siebel Analytics, Siebel Account Management and Field Sales Automated Tracking system related projects.
• Proven ability to build models and use cases that clearly depict process flows relating to specific business requirements.
• Actively participated in defining Standards, Processes and Tools within PMO organization.
• Worked with Business System Delivery team and IT Shared Services to ensure technical deliverables on time.
• Reviewed QA test plans and Test Summary results.
• Provided leadership to UAT planning, and execution to ensure initiative solution meets business customer needs and expectations.
• Communicated project progress including the status of deliverables, scope changes, and issues.
• Was responsible for identifying and recommending IT process improvements. Adhered to project management methodology by following best practices.
• Actively participated in GxP compliance program.
01/2004 6/2007 - Senior Business Systems Analyst/Project Manager
GMAC Residential. 4 Walnut grove, Horsham, PA 19044
• Gathered, defined, analyzed, documented, and communicated business and systems requirements.
• Completed a current state assessment, developed a future state and translated future state design into business requirements.
• Developed and presented system process flows and prototypes to help with the identification of system requirements.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Understood business issues and delivered results within a budget and on time.
• Participated in the vendor selection process and maintained vendor relationships.
• Worked with team of internal and vendor team members to ensure the successful & timely project implementation.
• Supported Financial modules – A/P, A/R, GL, Bank Reconciliation as well as Operational Customer information
• Acted as a Project Manager for projects of small to intermediate duration and assisted Program manager in preparing project status reports to Senior Management Team.
• Proficient in the use of a full-system life cycle methodology; exposure to project management methodology.
• Assisted in administration of the Sarbanes Oxley compliance program.
• Was responsible for supporting the risk management activities and projects, monitored and tracked all compliance activities.
• Was responsible for managing and supporting SharePoint sites for Senior Management team.
04/2002 12/2003 - Business System Delivery Specialist
Aetna Healthcare Insurance Company. 930 Harvest Drive, Blue Bell, PA 19422
• Applied analysis concepts, techniques, tools and standards to support various Insurance and Healthcare delivery projects.
• Researched new functions and/or process enhancements to existing applications.
• Acted as liaison between Business and Information System teams to create comprehensive Test Plans in accordance with business requirements.
• Participated and provided input to walkthroughs of Requirements and Specifications and assisted in the preparation of estimates and project schedules.
• Wrote comprehensive application system test plans using Rational Test Manager and Suggested ideas to development to improve business/application flow.
• Independently created Master Test Strategies and test scripts. Prepared detailed testing and other documentation, as required.
• Executed system tests, recorded and tracked defects using Clear Quest.
• Participated in the development of end-user documentation and training material.
04/2001- 04/2002 - Systems Analyst
Siemens Health Systems, 51 Valley Stream Parkway, Malvern, PA 19355
• Analyzed user requirements and worked with Product Management and Development Team to develop workable solutions using Caliber RM.
• Participated in Object Oriented Analysis of the Activity Handling module using Rational Rose.
• Verified and edited test data in new or existing systems.
• Wrote comprehensive application quality assurance test specifications using Rational ClearCase.
• Tested and verified system and database models to ensure their quality and integrity.
• Entered defects, retrieved information from the database via queries and moved defects along the defect lifecycle process using Rational ClearQuest.
1999-03/2001 - Business Systems Analyst/Manager Trainee
Philadelphia Housing Authority, 3010 Market Street Philadelphia, PA 19103
• As a member of a team participated in evaluation of a vendor software package including creating a questionnaire and a scoring system. Provided feedback to the vendors based on correlation of expected and actual results.
• Developed business requirements and Created functional requirements document.
• Was responsible for Quality Control of Service Representative Case Loads, providing weekly reports to Program Manager.
• In charge of Customer Complains, Property Inspections, Inter-office billing invoices.
EDUCATION:
2015 ISO/TC 215"Health informatics" - WG 6"Pharmacy and medicines business"
2014 CBAP Continuing Education Training
2013 CBAP Continuing Education Training
2012 CBAP Training and CBAP Certification
2011 Completed Business Analysis Best Practices training
2010 Completed GxP Compliance Training, Agile Methodology training
2009 Completed IT Business Practices and Compliance training
2008 Completed IT Process Excellence, Information Sensitivity Classification Training, Six Sigma training, Business Analysis Body of Knowledge (BABOK) training
2007 MS SharePoint, Business Objects training, Merck SLC training
2006 Completed PMP courses
2005 Real Estate License Course, Mortgage Banking, Sarbanes Oxley and GMAC
2004 Crystal Reports, GMAC Premiere Service Certification training
2003 RUP at Aetna, Business Process Overview Series, Aetna Project Life Cycle training
2002 Rational Robot, Test Manager, RequisitePro.
2001 Rational Rose, Clear Case, Clear Quest, Principles of Object Technology, Caliber RM
1998 Drexel University, Philadelphia, Pennsylvania B.S. in Business and Administration, Major: Management Information Systems
1993 Kharkov State University, Kharkov, Ukraine, B.S. in Art and Sciences
BUSINESS MANAGEMENT SKILLS:
• Problem solving, Conflict Prevention, Ability to communicate and interact effectively with individuals of all levels and cultures.
• Dedicated and self-motivated team member.
• Ability to identify, prioritize and communicate issues, moving them toward a resolution acceptable to multiple business partners.
• Have a strong customer focus and be results driven.
• Demonstrated and proven ability to support multiple task/projects concurrently and the ability to produce high quality work products with attention to details.
• Extensive experience with Agile and Waterfall software development processes.
• Strong reporting skills using Word, Excel and PowerPoint. Prototyping using MS FrontPage.
• Requirements Management with Caliber RM and Documentum.
• Use cases, business process modeling and work flow using MS Visio.
• Object Oriented Analysis with Rational Rose and IBM RequisitePro.
• Source Code and Document Control with Clear Case, SharePoint and Documentum.
• MS Team Foundation Server (TFS), MS Share Point and VersionOne as project tracking tools
• Defect Tracking and Change Management with Clear Quest and ALM HP Quality Center.
COMPUTER SKILLS:
MS Word, MS Excel, MS Access, MS Power Point, MS Front Page, MS Explorer, Netscape Navigator, Internet, HTML, Lotus Notes, Rational Rose/Clear Case/Clear Quest/Test Manager/RequisitePro/Robot, Caliber NT, Clarity, CPR Utility System, Crystal Reports, Cognos Reports, Open Pages, MS SharePoint, Business Objects, MS Project, MS Visio, Documentum, Sapien Customer Master, Siebel CRM, Siebel Analytics, Siebel Account Management, HP Quality Center including ALM, Adobe Acrobat, Planview, Compass, CROMS, SnagIt, Connections, Wiki, LIQUENT InSight®, MDM: Master Data Management, TFS, VersionOne Enterprise Scrum, Rally, Health Level Seven (HL7), Information Builders WebFocus.
REFERENCES: Available upon request.
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