LaLonna Hunter
Chicago, Illinois 60620
***/***-**** (Home) *******-******@*******.***
SUMMARY
Administrative Assistant with over 18 years of experience in legal, and health care fields. Organized and effective "go to” person. Strong communication skills enable effective interaction with employees from support staff to executives.
PROFESSIONAL EXPERIENCE
Chuhak & Tecson P.C. 12/10-present
Receptionist/Administrative Assistant
Responsibilities include serving as the “face” and first impression of the Firm and the main source of contact information for our clients, guests and staff. Managing the daily flow of incoming and outgoing calls, greeting and announcing visitors and messengers. Committing to client service and taking great pride and ownership for presenting the firm in the best possible manner.
Open and close reception area during hours of operation
Maintain a tidy and welcoming reception area ensuring that the lobby has an organized appearance
Answering multi-line telephone in timely manner
Checking the Firm’s voicemail at the start of each day
Greeting clients, guests, applicants, vendors and other visitors to the Firm
Maintain security by registering visitors with the office of the building
Assist incoming callers and visitors by transferring calls, paging and announcing visitor arrivals to the appropriate parties
Maintain daily log of employee arrivals and departures, including lunch hour
Coordinating and booking conference rooms
Arrange conference room set-ups with Office Services
Prepare labels for redweld folders and file inserts as well assist as backup for Conflicts Coordinator in opening new client/matters utilizing JURIS database software
Responsible for data entry of in-house messenger costs into JURIS database software
Assisting HR and other staff members with miscellaneous administrative projects as directed
SNR Denton LLP 01/99 - 06/08
Administrative Secretary to Director of Facilities Administration
Responsibilities included maintaining partner furniture ledgers, maintaining Director's calendar and travel and meeting arrangements, scheduling offices for visiting attorneys, & day-to-day facility management.
Compiled and distributed Quarterly Office Usage Summary Report to all Directors in firm's outer offices to inform COO and CEO on available/vacant offices. Report used for quarterly billing and for hiring of new attorneys and staff. Report required sustained, detailed follow up and was deadline' driven.
Prepared Conference Room Handbook monthly. Compiled data from firm's directory database to enable staff and visitors meeting in conference rooms to contact attorneys, support staff and departments.
Scheduled offices for visiting attorneys from the firm's outer offices. Found alternative work offices when allocated offices were unavailable by using other departments to set up vacant offices (e.g., Telecommunications, Information Technology, Facilities & Maintenance, etc.)
Created database of firm's original art collection into an Excel spreadsheet, compiled by purchase orders, and invoices. Database provides easy access to manage these valuable assets.
Illinois Masonic Medical Center 03/94 - 01/95
Dept. Secretary for C.A.U.S.E.S. (Child Abuse Unit for Educational Services)
Responsibilities included supporting 15 psychotherapists who counseled abused children, typed patient reports, receptionist backup, scheduled appointments, maintained files and interacted with patients.
Created database of firm's original art collection into an Excel spreadsheet, compiled by purchase orders, and invoices. Database provides easy access to manage these valuable assets.
Set-up color coded filing system for patients and related family members.
Prepared intensive detailed searches to inter-connect active patients to their extended family tree. Tool allowed social workers and analysts to find everyone related connected to a case.
SKILLS
Microsoft Office Suite (Word, Excel, Power Point, Outlook), WordPerfect, Hyperion Pillar, Medical Transcription, Medical Terminology, Multi Phone Line/Switchboard Software (i.e. Avaya & ShoreTel)
EDUCATION
Medical Secretary Certificate, Taylor Business Institute, Chicago, Illinois