Lewis L. Nicholson
West Hills, CA. *****
Cell: 818-***-****
Email: ***.*********@*****.***
Self-motivated, goal oriented individual with excellent leadership, management, customer, negotiation and sales/marketing skills that includes extensive “hunter & acquisition” business development experience utilizing cold calling, business-to-business, networking and inside/outside sales & telemarketing techniques.
Detail oriented problem solver with strong time & project management skills, the ability to prioritize, organize & multi-task while delivering high quality products/services under extreme pressure.
Outstanding computer and Internet proficiency (MS Word, Access, Outlook, Excel, Lotus Notes, FoxPro, AS400, Siebel)
Experience
Health Plan Advisor/Membership Services 08/2014 to 2/2015
Anthem Blue Cross 10/2013 to 4/2014
Woodland Hills, CA
Provided constructive responses to guide callers (new & existing members) with accurate information explaining various plan options & benefits for the Affordable Care Act sign up.
Provided interpretation and explanation of benefits, laws & policies of plans.
Provided status for claims, issued membership ID cards and updated member information.
Insurance Sales Representative 01/2013 to 10/2013
Bankers Life & Casualty Company
Chatsworth, CA
Obtained California Department of Insurance License #0124687 as an Accident & Health Agent and Life-Only Agent. Achieved the status of Successful New Agent within 3-month time period and continued to build strong client base. Actively solicited, acquired & managed new business.
Account Manager 07/2012 to 01/2013
Alpha Media
Los Angeles, CA
Created new business development program targeting community based businesses and organizations for Los Angeles Unified School District’s inaugural vehicle advertising program.
Responsible for hunting, acquiring and management of client base and established over a thousand
new business contacts within 3 months.
Consumer Research Interview Surveyor 02/2011 to 06/2012
Davis Research LLC
Calabasas, CAA
Responsible for contacting businesses and residential consumers via telephone while utilizing scripted interviews for collecting data by companies that provide products and services to these consumers.
Sr. Account Consultant 06/2009 to 01/2011
Big Fish – A Creative Think Tank
North Hollywood, CA.
Consultant to businesses faced with internal/external conflicts that needed issues resolved effectively and expeditiously without causing any detriment to the business itself.
Implemented checks & balance procedures that significantly reduced departmental downtime and increased productivity 15% through elimination of unnecessary meetings and defining of specific role responsibilities for employees assigned to projects.
Sr. Account Director 01/2003 to 03/2009
TMP Worldwide Advertising & Communications
Glendale, CA.
Forged a “hunter” business development plan with the goal of turning all new business acquisitions into sustained, long-term client relationships through advertising/marketing campaigns that generated over $1 million book of business annually for this global recruitment advertising agency.
Proactively created & presented continuous marketing strategies, tactics and action plans to capture market share and brand the client’s name, product and/or service in order to meet client objectives and goals set forth in annual client media plans.
Spearheaded national diversity campaign for international security services company that established a national brand identity, doubled the national minority applicant pool from the previous year and increased the national hiring of diversity candidates by 25% over the previous year with a national budget of only $7k.
Sr. Account Manager 04/1994 to 12/2002
Howard & Edwards Worldwide Advertising
Tarzana, CA.
Surpassed annual revenue goals throughout tenure of employment for this boutique advertising agency by developing over 90% of client base into repeat, long-term business relationships.
Successfully generated 500 new employees needed nationally for rapidly expanding Real Estate Investment Trust (REIT) within a 30 day deadline while generating an additional 1000 candidates for client to review and saving the client $5,000 for this national campaign.
Education
University of New Mexico, Bachelor of Arts Degree in English & Philosophy and a Secondary Education Teaching Certification.
Associations
Member of the West Valley Woodland Hills Chamber of Commerce.