Customer Service High School

Jonathan Robinson

experience in customer service, lawncare and landscaping, construction, and maintaining a clean and organized work enviroment. I also have ******************@*****.*** 1820 James St. Durham, NC 27707 919-***-****

Profile

Trustworthy leader and mentor at a 12 million dollar non-profit organization that helps others receive vocational training in real life situations. Experience in leadership positions, maintaining positive attitudes with cliental, while keeping rappport with individuals on a daily basis. Have perience with large retail organizations such as: Walmart, Food Lion, and Waffle House.

Professional Accomplishments

Trustworthy Peer Support Team Leader

Providing peer support and mentoring for up to 25 individuals.

Skilled in motivational interviewing and progressive discipline techiniques.

Annually completed 250 formal and informal behavioral performance reviews outlining recommended courses of action to improve behavior and performance.

Was a mentor, leader, and crew boss for individuals for a 2 year period.

Commercial Kitchen Crew Member

Daily delegating kitchen assignments to a kitchen crew consisting of up to 10 personnel.

Facilitated safety meetings and training programs for as many as 40 crew members.

Operated commercial dishwashers and basic kitchen equipment.

Maintained a clean and organized work area to meet safety rules and guidelines.

Experienced Customer Service

Maintained relationships with clientele while facilitating a positive work enviroment..

Welcomed new clients into program and taught rules and procedures.

Provided supervision and instruction to new vocational trainees.

Professional Experience

TROSA Inc. – Durham, NC 3/2013 - present

Trustworthy Leader, Kitchen Member, and Customer Service Extrodernour

Self Employeed Lawn Care Maintenance- Camden, SC 7/1/87- 3/1/13

Maintained customers lawns while providing outstanding customer service

Wal-Mart- Camden, SC 8/5/89 – 3/10/90

Customer Service Associate, stocker

Education

North Central High School 1989

General Education Development Diploma

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