Management Training
Resume:
***** ******** ***** #**** * Houston, Texas ***** * 832-***-**** * ********@*****.***
SUMMARY
Collaborative thinker with over 8 years of experience as Engineering support and IT Project Analyst. Experience involves having a great understanding of the methodology of Technical Management of Change Process and Procedure. Able to articulate training and coaching for all of the Engineering and offshore personnel of the importance of the business process, procedures, and to remain in compliance. Strong problem solving, analytical thinking with great decision making skills.
PROFESSIONAL EXPERIENCE
IT Project Analyst/Management of Change Administrator
Swift Resources contracted out to BP, Houston, Texas 4/06 – 12/2014
Technical Expert in Management of Change Process
CAPABILITIES:
Multi-Function and Cross-Company Interface Management and Decision Documentation
Management of Change
Risk Management
Stage-Gated Project Assurance
Process Improvement
Application Re-design
Launching the MOC process to Wells & Project team
Determine Key Performance Indicators
KEY EXPERIENCE:
Supported and complied with the policies, goals, efforts, and programs of the Manage of Change process.
Gathered and documented software requirements by studying user/business/functional requirements, evaluating existing software and related documentation with onshore and offshore stakeholders.
Validated technical designs created by the developer against functional specifications and considering the stage gates assurance.
Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
Assisted in developing and creating Key Performance Indicators.
Software Training
Conducted classroom and one-on-one training to include (i.e., introduction, basics to perform job responsibilities) and on-going training (i.e., updates, system changes, new process/procedures.
Co-facilitated Project MOC user training for major projects
Solicited input/feedback from users and managers to improve/enhance software program.
Assisted in developing training manuals for verses work flow processes.
Traveled offshore to BP assets in the Gulf of Mexico to train all field users.
Database Support and Maintenance
Maintained and supported the Database (including weekend/offshore coverage)
Maintained user lists for assigned hubs and offshore rigs and major projects
Trouble-shoot system issues on ad hoc basis (i.e., password resets, login issues, break fixes)
Provided software testing results from all new application modifications made.
Reporting & Weekly Meetings
Prepared and distributed weekly status reports that focused on the Key Performance Indicators, including tracking action items.
Co-facilitated weekly meetings(discussed KPI, risk, approved, implemented, and temporary MOCs).
Assurance and Continuous Improvement
Served as single point of contact (SPOC) for Offshore Production Unit MOC process
Assured all Operations personnel followed Integrity Management and Risk standards in the execution of the MOC process.
Provided supporting documentation as requested by auditors to Business Unit (i.e., S&OI).
Senior Marketing Coordinator 7/05 – 3/-06
URS, Houston, Texas
Process and Energy Sales and Marketing Group
Provided support to the Marketing executives and coordinated all trade show activities, maintained the proposal/client files, and all research needed.
PROFESSIONAL EDUCATION
Professional Business School
Diploma in Computer Operations - 1990
Creating User Requirements Documents – 12/2007
Fundamentals of Technical Writing – 2/2008
CERTIFICATIONS
Water / Helicopter Survival Training – Certificate of Completion 4/2006
SafeGulf Training 5/2006
Transportation Worker identification Credential (TWIC) 4/2008
SOFTWARE PROFICIENCY
Platforms: Windows 2000/XP
Software: Microsoft Office Suite, Visio, Acrobat Adobe
Databases: Bizflow, Documentum, Atlas, Sharepoint, MS Access, Pro Search, EZ Access, ACT
On-line Mtgs: Lync, Net-meeting, WebEx, GoToMeeting, LiveMeeting, Video Conferencing
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