Receptionist/Clerical

deborah randle-williams

***** *. ******* ***** ****** South Holland, IL 60473 312- 217-5382 ********************@*******.***

PROFILE

Proficient over several years of excellent work within Accounts Payable Field, Patient Care Services and Medical Coding/Billing industry. Articulate and persuasive in dealing with all levels of management, peers, staff, and a diverse clientele. Exhibits persistence, tenacity, an unparalleled work ethic, and a commitment to going above and beyond to achieve goals. Diverse background encompasses direct customer service and telecommunication implementation. Consistently delivers projects on-time, within-budget conclusion. Experienced, organized, and detail-oriented with a demonstrated track record of leading the preparation and analysis of financial responsibilities. Proficient with Microsoft Word, Microsoft Excel, Med Soft, EMR Systems-Epic, Care Connections and People Soft Programs.

CORE COMPETENCIES

Accounts Payable Patient Care Services Medical Coding/Billing Accuracy

Account Reconciliation Cash Management Budgeting

Internal Controls Expense Control Accounts Receivable

PROFESSIONAL EXPERIENCE

Advantage Sales And Marketing – Matteson, IL - Event Specialist 9/2013 - Present

Generates excitement, brand awareness, and increases product sales through event sampling and promotions.

Follows established policies and procedures for reading all program materials, set up and breakdown of working

Stations. Preparing, cooking, and sampling products on scheduled event days.

Conduct Demo Event for approximately 6 to 8 hours.(Engage the consumer by creating awareness and enthusiasm)

Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate.

Break down/clean up/sanitize cart, and disassemble cart. (Return appliances/equipment, wash utensils/sanitize and cookware).

Study product materials to develop product knowledge. Review event schedule, complete call reports and timesheets. Attend training materials.

Executes verbal and written business communications

Franciscan St. James Hospital and Health Center, Chicago Heights IL,

CNA/Sitter for Inpatients-Registry Present 5/2010 – 5/2015

Provide appropriate and thorough patient care with knowledge of procedures for administering routine patient care and documents according to department standards as directed by the registered nurse.

Follows established policies and procedures for precautions (suicide, falls, restraints, and seizures) and safety at all times with consideration to safety of all staff members and visitors.

Effective monitoring of assigned patients while accompanying patients at all times.

Communicates all relevant/pertinent information to the RN and/or other appropriate healthcare professional.

Exceeds expectation in producing quality work and maintaining patient privacy and confidentiality at all times.

JPMorgan –Chicago, IL - Operation Clerical Lock Box Associate 11//2013 - 11/2014

Sorting and distributing work

Opening mail

Ensure Accuracy

Preparing documents for processing

Validating information accurately

Advocate South Suburban Hospital, Hazel Crest, IL-Certified Nursing Assistant-Registry 4/2012 - 5/2014

Works in collaboration with the RN as a partner in the care, treatment and education of patients.

Recognize the needs and behaviors of patients of various age groups and provides care in a matter that is age appropriate

Strive for patient concentration of care, and treats all patients with dedication of service, dignity and respect

Participate in the admission/discharge and transfer process

Contributes to the patient plan of care through the documentation and/or communication of patient needs and problems

Performs tasks related to the integrity of patient care standards

Adhere to all behavior and procedural patient safety practice

Immanuel Family –Health Center, Hammond, IN- Medical Coding /Billing 3//2013 - 3/2014

Billed Charge Entries Submit Claims electronically; balance claim totals; review work rejections; correct claims; resubmit rejected claims; analyze claim rejections to spot problems

Payment entry of EOB’s, Verify patient information and benefits.

Reviewed Aging report weekly and called for unpaid claims collection.

Follow-up calls for patients appointments

Clear Channel Broadcasting, Chicago, IL- Accounts Payable Specialist 10/1996 - 4/2009

Responsible for the accounts payable field for all the stations that were under the umbrella of Clear Channel Broadcasting (WGCI-FM, WVAZ-FM, WGRB-AM, WNUA, WKSC, WLIT, WRLL).

Responsible for coding, input data, scan, and check printing of voucher entries.

Accountable for daily credit card transactions (balanced the terminal daily and posted the credit card transactions to the spreadsheet), security of authorized signatures with credit card information.

Provided quarterly analysis for cash disbursements of property taxes

Reviewed and approved expense reimbursements for all sales account executives.

Prepared and reconciled bank accounts; reimbursed petty cash box as needed.

Coordinated and maintained all paid invoices in vendor files, including yearly storage.

Contact vendors and clients by telephone and e-mail to reconcile unpaid accounts or discrepancies.

Liaisons for all employees in setting up monthly parking contracts (payroll deductions, parking garages, and cancellations).

Processed and distributed monthly billing to Agencies and Clients.

Reviewed aging reports weekly and called for collections

Key Contribution:

Budgeting of vendor accounts remain at a low cost.

Evergreen Media-WNUA FM, Assistant Business Manager 10/1996 - 1/2001

Managed data input, check printing of timely payments to vendors.

Prepared daily bank deposits, cash entry, and balanced cash sheet daily.

Reviewed and coded employees expense accounts (analysis of quarterly budgets).

Maintained all vendors and clients files.

Interfaced monthly billing and distributed (some typed manual).

Reconciled all bank accounts.

Verified and approved credit (weekly review of aging and collections).

EDUCATION /CREDENTIALS

SOUTH SUBURBAN COLLEGE, South Holland, IL 60473 Certified Nursing Assistant

SOUTH SUBURBAN COLLEGE, South Holland, IL 60473

Certificate in Medical Billing/Coding Program

LOOP JUNIOR COLLEGE, Chicago, IL 60611

Associate Degree of Applied Arts

TRAINING

CPR Certification

CNA-Certified Nursing Assistant

Volunteer Services- Ambulatory Day Surgery Center (Sort, compile packets for daily surgery of patient medical history packets for nurses), Internal Medicine Floor- Organize In-Patient Information Packets– South Suburban Hospital, Hazel Crest, IL

Internship- Coding Outpatient and Inpatient (8 Months) -South Suburban Hospital, Hazel Crest, IL

ORGANIZATIONS/LEADERSHIP

Member of Phi Theta Kappa Honor Society

Cub Scout Leader, Pack 3196

Department of Children and Family Services- Foster Parent (Advocate for Children)

Account Executive Sales – Black Women Expo

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