Customer Service Supply Chain

Joseph Olsen

**** ********* *** 952-***-****

Chesterfield, MO 63017 ************@*******.***

OBJECTIVE

To obtain a full-time position in supply chain management that will allow me to utilize my education and strong analytical, organizational, planning, and communication skills. EDUCATION

Colorado Technical University Colorado Springs, Colorado Master of Business Administration – Logistics and Supply Chain Management 2014 3.98/4.0 GPA

Logistics, Distribution, Supply Chain Management, Accounting, Inventory Management, Reverse Logistics, Business Management, Project Management, Human Resource Management Airman Leadership School United States Air Force

Non-Commissioned Officer Professional Military Education Graduate 2004 MILITARY EXPERIENCE

United States Air Force February 2000 – February 2005 Aircraft Maintenance Support Specialist Osan Air Base, Republic of Korea

• Achieved 100% mission readiness section pass rate through the Department of the Air Force.

• Maintained inventory of aircraft maintenance toolboxes and support equipment.

• Designed and implemented new aircraft maintenance toolboxes to increase overall support section quality assurance pass rate.

• Maintained chemical warfare underground shelter for use during exercises and/or chemical attacks.

Tactical Aircraft Maintenance Technician Holloman Air Force Base, New Mexico

• Conducted maintenance operations on F-117A hydraulic systems.

• Achieved 100% mission readiness section pass rate through the Department of the Air Force.

• Achieved 95% quality assurance pass rate on all basic post-flight inspections.

• Supervised seven enlisted personnel by ensuring training was current and military standards were met. Reported progress to senior commanders through the use of Enlisted Performance Reports. HONORS AND DISTINCTIONS

Achieved Summa Cum Laude honors in Bachelors of Science in Business Administration at Colorado Technical University.

Awarded Achievement Medal, Good Conduct Medal, and Longevity Medal from the Department of the Air Force.

ADDITIONAL EXPERIENCE

Clean in a Day, LLC Hazelwood, Missouri August 2012 - present Contractor

• Involved in new business development including identifying prospects, creating proposals, closing proposals, and general client satisfaction service.

• Conduct pre-inspection cleaning operations for residential property.

• Inspect and report maintenance issues to residential property management.

• Received 100% residential property inspection pass rate. ELCO Chevrolet Cadillac Ballwin, Missouri August 2011 - June 2012 Porter/Oil Technician

• Maintained service drive by clearing serviced vehicles into appropriate lots.

• Performed service on customer's vehicles including oil lube services, tire rotations, and minor routine maintenance.

• Provided stellar customer service to clients through initial greeting, providing customers directions and general information regarding their vehicles.

• Conducted conflict resolution for dissatisfied clients.

• Supervised a team of three service drive personnel. Full-time Student March 2005 – July 2011

Contact this candidate