Jennifer Wilkens
**** ****** ****** ******* ***** 77007 415-***-**** ****************@*****.*** Objective
To further pursue my career aspirations to secure a position that applies my experience in management, marketing, sales, and distribution. Work Experience
Sprint Nextel Corporation, Houston, TX
Indirect Sales Manager- (Prepaid Group), December 2006-January 2015 Sprint Nextel Corporation, a Fortune 100 company serving more than 56 million customers tailoring plans, products, distribution strategies, and marketing activities to meet each segment's needs without contracts all on Sprint's Nationwide Network. Sprint's approach to the prepaid market sets them apart from the competition and fortifies Sprint's overall portfolio of services to ensure a brand and a plan that's right for every type of wireless consumer.
* Oversaw 600+ National Retailers and Indirect Stores and managed an Account Executive field team
Operational
• Liaison between corporate offices, remote field team, Distributors, and retailer community
• Developed and maintained relationships with Distributors, Manufactures, and Retailers to ensure mind share
• Drove sales, distribution, and marketing initiatives and reported market conditions
• Prepared and presented business reviews and daily updates
Distribution
• Evaluated door distribution to identify market saturation and gaps to support brand and segmentation
• Utilized resources and relationships to determine door and partner expansions and rationalizations
• Prospected for exclusive locations, new partners, and leveraged optimal space and signage opportunities
• Market knowledge of competitors and illegal distribution
• Ensured local warehouses serviced doors with allocations ample to consumer needs
Management
• Communicated operational objectives to Account Executives, Distributors, and Retailers
• Evaluated performance metrics and partnered to develop business plans to improve, expand, and resolve
• Ensured all doors of audit compliance and assisted with resolution of non-compliance
• Investigated illegal door activity, use of shipping logs, aging, and ZULU reports, filed cease/desist reports
• Reported network outages
• Conducted market visits, sales calls, training's, store events, reports and the executive of contests
• Responsible for recruiting, hiring, training, and development of Account Executives
Sales
• Reviewed and reported sales, targets and trends, replenishment, attachment rates, ARPU, and churn
• Monitored port-ins/outs, subscriber base, and migrations
• Highest productivity average for the region and attained quota MoM consecutively and consistently Creative Channel Services, Los Angeles, CA
Regional Field Manager- CA/NV/AZ/NM/WA/OR/CO/UT/LA/TX (24 Markets), December 2004-July 2006 Field Representative- Los Angeles/Coastal/Central Valley, February 2004-December 2004 Omnicom Group (NYSE: OMC), is a leading advertising and marketing communications company, providing world services to over 5,000 clients in over 100 countries. Creative Channel Services has built a successful network of retail influence, connecting hundreds of leading brands,13 of the top 40 Global Brands, with thousands of retailers and millions of consumers.
Operational
• Acted as the liaison between the corporate office, remote field team, and client
• Published product and market summaries, and focus reports
• Conducted meetings and training's with company employees, retailers, and vendors
• Ensured staffing levels of qualified individuals; recruited, hired, trained, and developed
• Produced field representative handbook for company
Management
• Managed field team and maintained positive business relationships with all levels of personnel
• Traveled to respective markets to ensure program initiatives were properly prioritized
• Ensured the team met productivity and performance requirements
• Provided promotional and product demonstrations and training's and trade shows
• Supplied comprehensive support; competition, demographics, products, promotions, services, and pricing
• Provided feedback on employee performance, market conditions, trends, recommended resources
• Created and implemented rewards and recognition programs Sony Music Entertainment, Santa Monica, CA
Promotion/Marketing/Distribution, July 2001-February 2004
Managed branch and reported to the National VP of Promotion, Sales, and Marketing
Developed and oversaw promotions, contests, giveaways, and promotional tie-ins with media outlets
Coordinated events for artists, radio stations, retail accounts, entertainment industry, public
Tracked account-specific advertising budgets and spends
Produced reports for retail sales and radio spins
Implementation of contracts, riders, interviews, events, contests, guest lists, marketing materials and media plans
Serviced radio, retail, record pools, and entertainment community with releases, artwork, publicity photos, press kits, merch
Managed radio, retail, television, print, online, vendors, venues, press, promoters, and mix-show databases
Posted staff on ticket buys and distribution
Trained and managed interns
Cumulus-Susquehanna Radio Corp., San Francisco, CA Promotion & Marketing, July 2000-July 2001
KFOG 104.5/97.7 KTCT THE TICKET 1050 KSAN 107.7 THE BONE KNBR Sports Leader 680
Reported to Marketing and Promotion Directors and liaison between programming and sales departments
Coordinated aspects of station promotion, public relations, community service, and marketing administration
Conducted on/off-site station events and contests. Merchandised venues and assisted vendors.
Execution of remote broadcasts/appearances and on-air performances
Wrote radio scripts for on-air prize giveaways, sponsor acknowledgments and response letters for prize mailings
Trained and directed interns
MTV Networks, New York, NY
Production Assistant- Freelance, On Location: San Francisco April 2000
Interviewed and screened auditions for “Wanna be a VJ-3"
Use of cue cards, log sheets, and contestant forms
Directed camera and microphone operations
JC Penney, El Cajon, CA
Executive Associate, March 1996-February 2000
Daily sales audit and reconciliation of all sales floor transactions and data entry of incoming merchandise
Calculated commission and non-commission sales reports
Scheduled associates and screened applicants
Promotion Coordinator for annual events
Visual merchandising and custom decorating
Sales floor and PBX
Summary of Skills
Computer Proficiency: PeopleSoft, Windows/Apple based software programs, social media platforms
Industry Sites: CyberScholar, SalesForce, iPOP, EPAY, DocuSign, CBRE, B2B, R&R, Mediabase, MIS, LIS
Functional: Training, selling, prospecting, negotiation, closing, accounts, store, and people management skills
Organizational: Scheduling, interviewing, managing projects
Administrative: Travel, reports, budgets, advertising Education
Bachelor of Arts in Communication, San Francisco State University Major: Organizational Communication, Minor: Management Awards and Achievements
Sprint Prepaid Group (Recipient of 22 awards)
• 2014 “FYQ1 & FYQ2 Team Profit” 2 Awards for the nation and winner of 2 Summer Sales Contests
• 2013 “Top Sales” 8 Awards for the region
• 2012 “Q4 Top Sales” Award for the region
• 2011 “Lowest Churn” Award for the region and 5th in the nation
• 2010 “Region Top Sales” 3 Awards
• 2009 “Make It Happen” Award for the nation and 2 Sales Awards
• 2008 “Platinum Player” Award for the nation
• 2007 “Rookie of the Year” Award for the nation
• 2004, 2007 and 2008 Nationwide winner for all (merchandising, sales, registrations) contests for the year JC Penney
• 1996-2000: Recipient of 25 Customer Service awards
• 1999: Susan G. Komen Foundation Race for the Cure; Sponsor JC Penney: Team Captain
*awarded for most dollars raised and participants out of all stores within the Southern California district of all time Bay Area Society of Television, Advertising and Radio (STAR); Awarded Outstanding Intern & Scholarship Affiliations
Alumni Association, San Francisco State University, San Francisco, CA Home Owners Association, Landscape & Design Committee, Regency House High-rise, Houston, TX (1963 residential remodel, acted as architect, designer, and lead team of contractors for 100K project) Completed unit featured on 2012 Holiday Tours S.P.C.A. and Busters Friends, Adopter, Houston, TX References Available Upon Request