Customer Service Sales

Vincent Swanda

**** **** **** ******, **********, Florida 32068 * 904-***-**** * **********@*****.***

Objective:

PROFESSIONAL PROFILE

Insurance Specialist / Account Representative / Business Development

Over 18 years of Sales experience. Developed and implemented successful business-to-business sales strategies to increase revenue and productivity. Experienced in customer relations, customer service and problem solving. Hard-working, goal-oriented and a team player. Thrives in a competitive and challenging environment. Successful at setting and achieving goals. Practices and works in a compliant fashion and always displays professionalism. Proficient with Microsoft programs Outlook, Excel, and Microsoft word. Ability to prioritize, organize and perform Multiply work assignments.

Experience

Licensed Health and Life Insurance Brooker

2014-current

●Sold and educated people of the Affordable Care Heath Program with Coventry Product

●Certified in selling Medicare Products

●Successfully sold over 131 managed care health products within a 10 month period

●Build and maintain strong relationships within the community and community facilities. Develops educational programs for the senior centers

Business Director

West Jacksonville Nursing Health and Rehabilitation

Aug 2013-Dec 2013

●Achieved companies bonus programs goals three times within the first four months

●Increased patient census record by 50% within one year

●Verified Medicare Insurance and identified helpful solutions for clients

●Serve as primary client contact and liaison between physicians serving within the Duval, Clay, Baker, Union, Bradford and Colum

ADMISSION DIRECTOR

CONSULATE HEALTHCARE-jacksonville, fl

June 2011-July 2013

●Consistently maintained 94% occupancy for a 180 bed Consulate building

●Earned Top Census Award for the first quarter of 2012

●Conducted training for the department associates on features, benefits and operations of the department

●Identified new business opportunities by developing new relations with local hospitals

admission director

LaVie Healthcare Services- Green Cove Springs, FL

2008-2011

●Developed and implemented new physician base in Orange Park, FL.

●Consistently maintained a successful rate of 92% occupancy for a facility in a rural area

●Awarded “The 100 Club Sale Rep,” for a six month period.

●Always used professionalism with successful problem solving techniques with family members

Account representative

Master Halco- Jacksonville, FL

2005-2008

●Developed and successfully maintained 227 existing accounts valued over forty five thousand dollars each month in revenue

●Managed a large commercial business accounts with 347 in total.

●Ordered/ maintained various materials for company.

●Negotiated contract terms on large orders

education

SUNY Cortland State University

1993 Bachelors of Arts in Communication

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