Cutover

Sargam Vaidya

302-***-**** ******.******@*****.***

SUMMARY

Over 7 years of experience in Information Technology with extensive experience in SAP Enterprise Por- tal, Cutover, Deployment, Service Delivery and Project Management.

Worked on some of the largest global implementations of SAP.

Have a proven track record in the delivery of multiple, full-life-cycle projects for SAP Portal.

Experienced in managing client and stakeholder relationships at project level.

Implemented standardized, integrated processes across various teams. EXPERIENCE

Accenture Oct 2010 – Mar 2015

- SAP Deployment/Cutover Specialist

Focused teams on business objectives and tracked progress to ensure project milestones were completed on time with the desired results.

Prepared deployment plan, monitor the execution, get sign off from clients.

Proven track record to of delivering systems back on or before time.

Effectively planned, managed and executed all portal related deployment activities.

Successfully planned and executed more than 17 Cutover Rehearsals, 2 Development Cutover, 1 QA Cutover, 1 STG Cutover and 2 Go-Live.

Help support integration of third party applications such as Nakisa, eRoom using SSO.

Co-ordinate all system delivery dates and activities for systems with Service Delivery.

Coordinated with several stakeholders to define integrated, standardized process.

Manage internal Portal testing for Cutover and client testing for Portal and HR processes.

Handle BAU Support teams testing for end-to-end Portal testing during Cutover.

Co-ordinate all BASIS and Tech Arch activities for Portal and Other environments like WebDyn- pro for JAVA, Nakisa, CLM, etc…

Supervise LSO content publishing, CLM connection/de-connection during Cutover.

Manage all users access to portal via AD, ADAM and SiteMinder.

Plan for system delivery, resources scheduling, logistics, etc. for the Portal teams.

Work with Corporate Communications over changes/outages on the Portal.

Plan and manage all the cutover activities for portal between client and various other teams.

- SAP Deployment/Cutover Specialist – SLO & Security

Plan and manage SLO run with SAP onsite and off site teams.

Organize SLO Validation with Business and get sign-off.

Plan and manage SAP Security provisioning for the entire project.

Work with offshore teams on various areas like Security, Portal, Interface, Dev, etc…

Manage daily status calls with leadership and stakeholders.

Generate daily reports on Cutover progress for top level management.

Co-ordinate start-up and shut-down activities with Business.

- SAP Deployment/Cutover Specialist – Service Delivery

Plan and manage the ADAM De-coupling activities.

Plan and implement the GRC UI logging activities.

Plan Vertex upgrade activities.

Work to get all the SAP recommended changes implemented in the systems.

Plan and overlook the Reference systems build & delivery schedule.

Plan GDC Drop activities with SAP SLO team.

- SAP Portal Technical Architecture

Managed more than 10 portal systems from Portal tech Arch perspective for different landscape

(Sandbox, Development, IT, UAT, Training Admin, Performance Testing, Business Simulation, Staging, BAU Dev, BAU QA, Production).

Managed full lifecycle of SAP portal development, including documenting technical specs, unit testing, system integration, unit test, integrated testing and user testing, performance testing, training, business simulation, go-live, warranty support.

Responsible for daily support, production and administration of portal operations like perfor- mance management, problem resolution, change requests.

Worked with the Portal build team to develop a transport strategy for portal content using CTS+

(Enhanced Change and Transport System).

Setup portal processes to use CTS+ to all for transports of non-ABAP content (EPA, KMC, PAR) through standard SAP transports, implemented PAR file versioning in NWDI using NW Studio.

Created transport strategy for content moving to each environment in the portal including portal content, KM content, PAR files, Config archive and XML files.

Integration of Netweaver Development Infrastructure (NWDI) with Solution Manager/CTS+.

Support SAP basis activities such as patches, notes, business packages and upgrades.

Integration of third party applications such as Org Modeler/ Publisher (Acquire) using SSO.

Support WD4J systems, worked on SAP java Connection [JCO].

Setup various processes for defect tracking/monitoring.

Helped publishing more than 400 learning materials in KM using Authoring tool in 8 systems.

TREX indexes configuration and administration along with CLM Indexing. Convergys Corporation/NorthgateArinso May 2008 – Sep 2010

- SAP Portal Administrator

Full life cycle experience, including customer reviews/meetings, requirements gathering, architec- tural review, high and low-level design, coding, peer walkthroughs, testing, acceptance, delivery/ installation, user training.

Preparation of the Unit Test Scripts, assisting in quality assurance (QA) testing and user accep- tance testing (UAT) with client for SAP Portal for Legal and Compliance module.

Implementing SAP Business packages Employee Self-Service, Manager Self-Service.

Customized over 40+ roles, maintained Taxonomy for all the roles implemented.

Interacting with client for getting new requirements or change requests for SAP Portal.

Designed, implemented, and developed of SAP portal including Knowledge Management (KM) taxonomies and repository, business transactions and applications.

Responsible for daily support, production and administration of portal operations like perfor- mance management, problem resolution and production migration.

Portal Branding and customization of Portal, configuration of User Management Engine.

Worked on SAP Web Page Composer, SAP XML Forms builder tool, SAP Content workflow.

Development of iview/role/pages/worksets/roles.

Configuring BW, ABAP, VC reports, configure KMS, manage Open Text and Online Help.

Offer portal incorporation with non-SAP applications like Taleo, DCTS.

Worked on User administration, monitoring, system administration, Single Sign On (SSO).

Assisted with the blueprinting phase of the ESS/MSS.

Development of Custom SAP Portal Components using NetWeaver Developer Studio.

Configuration and Customization of workflow in SAP Portal using UWL.

Provided support to all the upgrades and patches for Portal.

Lead the audit review for Portal team on the project.

Created and maintained disaster recovery plan.

Headed Security and compliance end to end testing with client.

- SAP Portal Developer

SAP portal development lifecycle including documenting technical specs, functional specs, coding, unit testing, implementation and system integration testing.

Worked on development and testing of BSP applications.

Was responsible for Language translations (over 15 languages) on the Portal.

Troubleshoot & Implement Tasks & SAP Workflows (PCR) Personnel Change Request technology for User interaction on company Portals via (UWL) Universal Worklist, using (ESS) Employee Self Service & (MSS) Manager Self Service for various HR modules.

Coordinating with the offshore team.

Working as SAP Workflow Admin on Production Support Team for JnJ Project. Convergys Corporation, USA Jun 2007-Dec 2007

IT Intern

Functional Analyst with SAP Business Reporting Team Requirement gathering, analyzing requirements and producing functional documents. Working closely with the SAP BW team.

Project Management using Lotus Notes Toolset

Assigning work to resources, managing work assignments and deadlines.

Technical Writer with SAP Portal Team

Documented Lotus Notes Toolset (Project Management tool) and wrote technical design docu- ments for SAP-HR-PD module.

PROJECTS

- BHP Billiton – Change Cycle 1 (CC1)

- BHP Billiton – 1SAP Release 4 (R4)

- BHP Billiton – 1SAP Release 4 (R3)

- BHP Billiton – 1SAP Release 2b (R2b)

- BHP Billiton – 1SAP Release 2a (R2a)

- Johnson and Johnson – Global HR

- DuPont – North America HR

CERTIFICATION

- Project Management Professional (PMP).

EDUCATION

University of Cincinnati, College of Business Administration, Cincinnati, Ohio, USA Master of Science in Information Systems Apr 2008

University of Mumbai, Rajiv Gandhi Institute of Technology, Mumbai, India Bachelor of Engineering in Computers Jun 2005

MSBTE, Sardar Vallabhbhai Patel Polytechnic, Mumbai, India Diploma in Computer Engineering Jun 2002

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