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Sales Customer Service

Location:
Temecula, CA
Posted:
October 30, 2015

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acr9ve@r.postjobfree.com

408-***-****

SALES / BUSINESS SOLUTIONS MANAGEMENT

executive summary

A high-impact sales strategist and management professional with 15 + years of leadership experience in the for-profit and non-profit marketplace with a notable background in market research, business development, account management, and organizational expansion. An entrepreneurial team builder focused on maximizing organizational value and bottom line results. critical skill set

• Sales Performance Leadership • Organizational Development • P&L Oversight • Executive Team Collaboration • Business Planning/Research • Negotiations • Strategic Planning • Field Sales Progression

• Client Retention • Talent Management • Key Account Management • Team Building professional employment history

Business Development Manager April 2014 - February 2015 Mediderm Laboratories LLC A private label (OEM) cosmetic contract manufacturer (TBC) and OBM product development company. Responsibilities focused on sales, business development, and various aspects of organizational growth.

Engaged in the progressive search, discovery, and recruitment of potential international and domestic brand distribution/private label manufacturing clientele.

Strategically analyzed countries, regulations, and global marketplaces to further develop multiple growth channels to drive revenue.

Distribution contact and negotiations.

Provided internal support to ensure new marketplace visibility through trade event planning, show contract negotiations, and procurement.

Traveled internationally and domestically to attend various exhibitions and trade events for business development.

Managed/monitored sales performance and client development of the customer service department and pursued building new business opportunities.

Financial responsibilities (direct and indirect).

Progressively advanced outside vendor partnerships, infrastructure analysis, operational project planning and implementation.

Gained and leveraged knowledge of the industry to drive business development, assist in growing operational efficiencies and internal productivity. Director / Business Development September 2008 - April 2014 Fit 4 Eternity An independent 501 (c) (3) nonprofit charity national out-reach organization. Branched out into a leadership and development role establishing a non-profit outreach designed to engage with and impact the core business communities within the beauty, fitness, health, and athletic industries. Gained contacts and interest through participation in industry trade shows, conferences, and various national events.

Research and creation of the organizational startup platforms and strategies.

Developed infrastructure, budgets, and branding.

Development of donor contacts and fundraising resources.

Established board of directors and officers, legal counsel for non-profit formation, oversight and 501(c) (3) future growth process.

Creation of core policies and procedures, tactics for volunteer recruitment, and event options.

Facilitation of national events, travel, administration of logistics and execution of events.

Creation and implementation of a progressive 3-7 year strategic plan. National Director of Sales January 2000 - January 2008 Nova Salon Systems A beauty industry distribution-company representing prestige personal care brands through sales, marketing, and education.

Launched a new department focused on chain accounts that represented a growing business segment within the national OTC store, salon/spa corporate and franchise marketplace. Responsibilities included development of sales strategies, competitive analysis, forecasting, and overall divisional growth. Further accountabilities involved talent recruitment, coaching, mentorship and evaluations, and the oversight and progress of all performance objectives.

Created a national marketplace vision for organizational exposure, prospecting, and channel sales.

Increased category sales volume by over 700% in the 1st year, ramping up the account base by over 150 new locations.

Developed infrastructure, processes and policies to support account requirements and sales initiatives.

Achieved a peak client account base of 500 + service and retail locations.

Improved market penetration and service by the acquisition and mentorship of key talent in sales and customer service.

Projected and achieved between 10-40% year to year sales throughout the departments lifecycle.

Developed the logistical support for all trade events, conferences, and manufacturer sponsored education and training.

Improved the facilitation of manufacturer based incentive programs energizing brand vitality and impacting growth.

Gained preferred supplier status via progressive account sales and service satisfaction and consistent client engagement.

additional career history

• Retail Store Program Manager • Director of Education • Regional Sales Manager

• Territory Development Manager • Account Manager

education

Management Certification Program Fulton Montgomery Community College, Johnstown, NY Master’s Program/MDIV-DT The Masters College and Seminary, Sun Valley, CA

professional links

http://www.jeffrey-moore.com

http://www.linkedin.com/in/jeffreyamoorejam



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