Cristina Brooks
**** * ***** ***, ******* IL. ***34
Phone: 773-***-****
E-mail: acr9oq@r.postjobfree.com
Objectives
Energetic professional seeking a position as a Medical Coder in an established organization that will allow me to utilize my exceptional knowledge of current coding and billing procedures.
Education
Associate's in Applied Science Degree in Health Information (June 2006)
Knowledge of Health Information management
Knowledge of disease processes, ICD-9-CM, and CPT-4 coding and Medical Terminology
Proficient in Microsoft Word, Access, Excel, PowerPoint and Outlook
Currently taking ICD-10 online review
Pending Certification for CPC exam through AAPC
Experience
Unit Secretary / Receptionist / Lab Assistant / Coder (June 2011 –Present)
West Suburban Hospital (3 Erie Court Place, Oak Park IL 60302)
Perform general administrative support for healthcare practitioners
Able to multitask in a fast paced office environment
Collect and process patient information in Copath System and Mysis
Answer telephones, screen and direct calls, takes messages and provide information
Determine patient’s needs and processes according to their case
Ability to complete assigned projects, meet deadlines, report statistics and Q.A. as needed
Ability to sort and file materials correctly in alphabetical and numerical systems
Receive, send, classify, transfer, and reconcile documents and information
Maintain, organize and file medical records in accordance with company policies,
Procedures, State and Federal guidelines.
Assign ICD-9 and ICD-10 codes on Surgical Pathology cases.
Assist the Chairman, Director of Lab and Pathology services with any inquiries
Assist the Pathology Department with Legal cases.
Senior Medical Billing Rep. and Patient Registrar (Sept. 2006 - June 2011)
West Suburban Hospital (3 Erie Court Place, Oak Park IL 60302)
Ensure proper billing for all lab services provided for outpatient and nursing home residents.
Billing for Medicare and commercial carriers, following up on unpaid accounts or denial claims
Verification of insurance and process through NEBO and E-care
Abstracted accounts and ensured it met medical necessity.
Resolved incorrect payments, EOB rejections and other issues with outstanding accounts.
Answered questions from patients, clerical staff and insurance companies.
identified and resolved patient billing complaints
Process end of the month bills and provide a detailed Excel bill to nursing home accounts
Skills
Reimbursement as it relates to coding
Coding related to primary diagnosis
CPT codes
ICD-9 and ICD10 -Coding manual
Billing third party insurers
HIPAA compliant
Regulations related to billing government entities
Fraud and Abuse regulations
Extremely detail oriented and organized
Able to meet deadlines
Proven ability to overcome and solve problems
References
Available upon request