Human Resources Management
Resume:
Deborah Ann Dahlmann, SPHR
****-* **** *****, **** Angeles, WA 98363 – 360-***-****
***************@****.***
Certified Senior Professional in Human Resources (SPHR) offering a 10 year HR career distinguished by commended performance & proven results.
Extensive background in HR generalist affairs, including experience in recruitment & retention, staff development, mediation, conflict resolution, benefits & compensation, HR records management, HR policies development & legal compliance. HR form development.
Project Leader with a 12-year career in project management & team lead for a global investment firm with clients across a spectrum of real estate investments, including industrial, commercial, high end retail malls & regional mall/shopping centers, office space, & hotel/lodging facilities
Highly organized, diligent & responsible, able to create & execute complex projects & programs to meet organization needs & goals.
Enthusiastic & thorough team member, able to convey information with clarity & patience
Played a key role in change management initiatives during my tenure with both HMA/CHS facilities & Equitable/Yarmouth/Lend Lease corporations; throughout the transition periods during merger & acquisition with HMA to CHS at the facility level within Human Resources; & in a key role on the Change Initiative Committee at Lend Lease during three separate merger & acquisitions across international cultures & boundaries
HR Department Setup
Employment Law
FMLA/ADA/EEO/WC
Mediation & Advocacy
HRIS Technologies
MS Expert User
Recruitment & Retention
Employee Relations
Alternative Dispute Resolution
Benefits Administration
HR Program/Project Mgmt
Adobe Acrobat Expert User
Orientation & On-Boarding
Training & Development
Performance Management
Organizational Development
HR Policies & Procedures
Multiple Software Apps
AVAMERE OLYMPIC REHABILITATION – Sequim, Washington
The Avamere Family of Companies is a group of independent healthcare providers dedicated to the health & well-being of seniors.
Human Resource Director & Payroll Director, October 2014 to August 2015 (RIF due to low census)
Hiring, promotions, reassignments, salary determination, classifying & grading positions, consultation & coaching of management & employees for conduct & performance problems, company policy development, employee benefits, personnel data maintenance, workers' compensation & employee assistance programs
Payroll administration & processing.
Administration of employee database (Ultipro)
An associate with COMMUNITY HEALTH SYSTEMS, Franklin, Tennessee
following acquisition of Health Management Associates (HMA) in January 2014.
CHS d/b/a BAYFRONT HEALTH PORT CHARLOTTE – Port Charlotte, FL
219 to 263-bed full-service regional medical center with 825 to 1025 employees
Employment Specialist Manager / Recruiter, June 2007 to present
Transfer from CHS facility (Bayfront Health Punta Gorda) in an expanded role at a larger facility with more diverse staff types – from support to professional personnel.
CHS d/b/a BAYFRONT HEALTH PUNTA GORDA – Punta Gorda, FL
156-bed regional medical center with a focus on heart health with up to 800 employees
Employment Coordinator / Recruiter, 2004 to 2007
Recruited to fulfill a broad range of HR functions, including recruitment, on boarding, hire process development, forms development, benefits administration, assisting as necessary with disciplinary action, investigations & records management.
Sourced candidates & negotiated 250-300 salary offers & sign-on bonuses/relocation packages annually at both the exempt & non-exempt level.
Coordinated information & duties with all departments to create an environment conducive to positive dialogue across the diverse staff types – from support to professional personnel. Functioned in an open-door environment to create positive customer service experience for internal & external customers.
Reduced costs associated with producing new hire packages saving an estimated $26,000 annually. Created new hire information CD working with the benefits specialists keeping the most up-to-date information available to new hires & all employees.
Saved significant funds ($20,0000+) per hire dollars by reducing reliance on employment agencies through in-house sourcing efforts.
Developed comprehensive new hire packages coordinated to employee type (general support, nursing, ancillary services), updated as requirements & compliance issues demand. Time savings are significant in the areas of coverage / training. Allows for processing of new hires from offer to completion; background/drug screening, required documentation & associated job description requirements in compliance with all regulatory agencies.
Coordinated with HR department staff, payroll & education department to create training program for hiring directors & manager covering subjects from personnel requisition & interview, on boarding through new hire processing & orientation programs, payroll practices to the final exit interview.
Developed & continued partnerships with community educators at area high schools, community education centers & colleges. Participate in student career planning events, mock interviews & programs to develop & prepare students for the job market. Participate in student career planning events, mock interviews & programs to develop & prepare students for the job market.
Ensured the successful collection of required credentials of Healthcare Industry Reps at various levels of patient service leading to the successful launch of vendor credentialing online system selected by corporate office (RepTrax).
Structured & implemented processes & policies in the areas of requirements, documentation & tracking methods to meet the growing demands of state & federal agencies.
Developed system for tracking Affirmative Action requirements, named champion by home office as a source of how-to & best practice information for other facilities within former HMA. Cost savings felt across the entire organization.
Trained management team on interviewing techniques & best practice, conducting workshops & one-on-one coaching sessions that contributed to sound hiring decisions.
Trained management team using FTE tracking system “Laborlytics”.
Developed department first-ever standardized tracking system for personnel requisitions.
Researched background screening costs & developed relationship with Global HR Research. This new firm was able to cut background screening costs in half annually. Bayfront Health Punta Gorda was first HMA facility to sign with Global HR in 2007. Cost savings have spread throughout organization as Global has become the preferred vendor for all background screenings.
Participated with education facilities throughout the community conducting mock interviews with new graduates; presentations to students on a variety of subjects related to career development, interview techniques & first communication with perspective employers.
Co-chaired annual benefit fair to open annual enrollment period.
Developed standardized Human Resource forms for various purposes (hiring, benefits, tracking).
Lead administrator for PeopleTrak Personnel Management system.
LEND LEASE REAL ESTATE INVESTMENT INC. – Atlanta, GA
One of the world’s leading fully integrated property solutions providers with capabilities that span the full value chain; find, buy, fund, design, build & manage real estate with focus on forging successful partnerships that are based on trust & mutual understanding.
Project Leader & Analyst, 1998 to 2002 Lead Executive Assistant, 1995 to 1997
Lodging Exe Assistant, 1994 to 1995 Retail Lease Assistant, 1991 to 1993
Targeted employment with this corporation based on historical associate satisfaction reputation & growth opportunities for associates focused on promoting & achieving mutually rewarding goals.
1998-2002: Key person in establishing Performance Reporting, Investor Statistics & Measurement (PRISM) Group responsible for reporting quarterly investment results across the value chain; US portfolio managed by class, by product type, globally by property location, all US transaction volume & US new business. Reported total US assets under management & global Assets under management.
1995-2002: Project lead charged with standardizing administrative support staff including procedures manual, process & forms companion & training team for development of all support staff. Co-developed the project from skeletal idea with a minimal budget to a fully supported project developing management buy-in & eliciting a project champion. Published Support Staff Desk Manual & Supplement Process & Forms Companion established & provided continuous systems & software training opportunities. Implemented & supervised administrative support staff orientation program. Developed an internal performance measurement tool to support consistent updates & improvements in the program overtime.
EDUCATION & AFFILIATIONS
University of Roehampton – London online
Masters in Strategic HR, Completion Date 2016
HR Designations:
SPHR (Senior Professional in Human Resources), 2011
CAP (Certified Administrative Professional, IAAP), 1999
Villanova University University Alliance
Masters Certification Human Resources, 2008
Human Resource Management
HR Organizational Effectiveness
Six Sigma Green Belt – Healthcare
Spencer College Baton Rouge, LA
Business, 1978
Affiliations:
Society for Human Resource Management (SHRM)
Charlotte County Society for Human Resource Management (CCSHRM)
International Association Administrative Professionals (IAAP)
REFERENCES
Karen Gardiner, Director Human Resources
CHS d/b/a Bayfront Health Port Charlotte
*****.********@***.***
Randy Montz, Market Recruiter
USr Healthcare, Inc.
*****.*****@***.***
Kyllan Brown, VP Operations
Methodist Health System
**********@***.***
Joseph D’Alessandro, President & CEO
Real Estate Insights
****@******************.***
Brandon Phillips, President & CEO
Global HR Research
*********@****************.***
Justin Epps, VP Properties
Jones Lang LaSalle
******@*****.***
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