Customer Service Mechanic

Donnie Brown

Customer service liaison

Los Angeles, CA

******.*********@*****.*** - 323-***-****

WORK EXPERIENCE

Field Service Technician/Mechanic Technician

Top Tempo Technical - Los Angeles, CA - March 2012 to July 2012 Field Service/Mechanic Tech

Top Tempo Technical 213-***-****

3731 Wilshire Boulevard, Suite 512

Los Angeles, California 90010

5/2012 to 7/2012

Supervisor: John Hamilton

• Diagnose and repair vehicle systems including brake hydraulic.

• Maintain and repair exhaust, fuel, ignition, electrical, suspension, alignment, air conditioning, and computer systems.

• Perform preventative maintenance.

• Courtesy checks to identify any safety issues.

• Explain diagnoses to clients, and /or employees, on an as-needed basis.

• File, grind, and sand smooth, filled or repaired surfaces using power tools or hand tools.

• Worked on buses.

• Ability to make decisions on problems that need to be fixed. Automotive Painter/Automotive Mechanic

Brown & Son - Los Angeles, CA - August 1994 to May 2012 AUTO MECHANIC/PAINT BODY

Brown & Son 213-***-****

1500 W. Adams Boulevard

Los Angeles, California 90007

8/1994-5/2012

Supervisor: Luis Escoto

• Diagnose and repair vehicle systems including brake hydraulic.

• Maintain and repair exhaust, fuel, ignition, electrical, suspension, alignment, air conditioning, and computer systems.

• Perform preventative maintenance.

• Courtesy checks to identify any safety issues.

• Explain diagnoses to clients, and /or employees, on an as-needed basis.

• File, grind, and sand smooth, filled or repaired surfaces using power tools or hand tools. Courtesy Clerk/Pitman/Technician

EZ Lube - Los Angeles, CA - December 2003 to March 2004 COURTESY CLERK/PITMAN/TECH

EZ Lube 310-***-****

6819 La Tijera Boulevard

Los Angeles, California 90045

12/2003-3/2004

Supervisor: Henry White

• Customer service liaison

• Vehicle service aptitude, great self-motivation, pride in a great job.

• Greet customers explaining services offered.

• Entering customer information into computer to review vehicle history.

• Driving vehicles in/out of bay.

• Cashing out customers, informing them of the services performed.

• Updating customer information in computer.

• Escorting customers to/ from vehicle.

• Answering phones, light clerical work.

• Providing excellent customer service in a professional manner. Aircraft Mechanic/Aircraft Painter

Continental Airlines (LAX) - Los Angeles, CA - June 1990 to August 1994 60666

77 W. Wacker Drive, Chicago, Illinois 60601

6/1990-8/1994

Supervisor: Leonard Cross (deceased)

• Strip old paint from the aircraft body sheet metal using prescribed paint remover solutions, paint scraping hand tools.

• Sand smooth sheet metal surfaces with prescribed sanding hand tools

• Roughen aluminum surfaces to create paint adhesion properties for the surface to be painted.

• Coat the metal surfaces with the prescribed epoxy, lacquer, resin or other material before applying the final color coat.

• Blend paint pigments in accordance with aircraft specified livery colors. AIRCRAFT MECHANIC, AIRCRAFT PAINTER, AUTOMOBILE MECHANIC, AUTOMOBILE PAINT AND BODY, THRUST REVERSAL

Some post high school

EDUCATION

Diploma in Required

Susan Miller Dorsey High School - Los Angeles, CA

1986 to 1988

SKILLS

Aircraft Painter, Aircraft Mechanic, Thurst Reversal, Automobile Paint & Body, Automobile Mechanic ADDITIONAL INFORMATION

To whom it may concern,

My name is Donnie Brown. I am seeking employment in your company. I am now trying to broaden my skills. My goal is to become a successful employee for your company. I look to gain as much knowledge and experience as I can.

I will strive to be as big of an asset to this company as I possibly can and I feel that learning as many positions as possible will help me to obtain my goal. I try to be as responsible, dependable, and reliable as possible. I have a good relationship with the staff of my past employer. I try to be a role model for all employees and I do my best to create a happy work environment.

I would like to thank you in advance for your consideration in considering me for this position. Sincerely,

Donnie D. Brown

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