Operational Management
Resume:
Richard Herrington
Hallsville, Texas 75650
*Mountain Supply and Service, Division Manager September 2014 – September 2015
Increased sales in the states of Texas and Colorado to triple digit comps
Develop staff to become operationally sound and customer focused
Manage inventory levels to maximize sales
Develop new revenue streams through product development
Hire and train sales staff to effectively drive sales
*World Energy USA, Vice President of Operations March 2013 – August 2014
In charge of project management of large solar project
Responsible for managing all expenses on P&L and ensuring controllable expenses are kept in line
Work with partner company’s on developing joint projects
Develop relationship with state and local governments to further projects
*Lowes Home Improvement Dayton Oh, General Manager, June 2004 – March 2013
Managed every aspect of a $38 million dollar facility
Developed 14 individual sales departments, each averaging between one million and six million annually in sales, by analyzing each department’s product trends, merchandising standards and personals training needs.
Engaged associates to provide superior customer service through product knowledge, positive one on one customer interactions and sincere attitudes.
Responsible for recruiting, hiring, training and retaining over 150 associates including store management, sales professionals and support staff.
Optimized profit by driving sales and controlling expenses such as payroll, building and site repair, utilities, and inventory expenses by reviewing P&L statements and other reporting.
Developed and grew company initiatives by clearly communicating expectations of sales programs, merchandising and store standards to all associates.
Attended annual training on employee labor relations and pro employee interactions.
Opened store in new market and achieved highest regional customer service scores in the first full year of operation.
Worked within the community to develop a positive relationship with groups including the chamber of commerce, Wright Patterson Air Force Base, M.D.A., and the Dayton Home Builders Association
*Bed Bath and Beyond Lexington KY, District Manager in Training, January 2004-June 2004
Learned operational and customer service policies
Worked with management on merchandising techniques and product mix.
Trained on reporting and leveraging reporting to impact sales and service.
Trained in human resources on hiring, disciplinary procedures and employee relations.
*Home Depot, Store Manager Lexington KY, April 1998 – Dec. 2003
Responsible for daily operations of a $34 million dollar facility, including merchandising, customer service levels and driving sales through customer employee interactions.
Reviewed all daily and weekly reporting including monthly P&L to ensure positive trends in both sales and profits.
Over saw all hiring, training and human resource functions for over 150 full time and part time associates.
Worked with management and associates to ensure all company programs were followed and executed at a high level to attain stated goals.
Over saw the opening of two new stores from steel set to grand opening
Developed employees to fill many management and key positions needed during the company’s expansion phase.
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