Jasmine I. Sumter

**** ***** **, *********, ** 28227

704-***-**** or acr8vz@r.postjobfree.com

Objective: Customer Service Representative

Summary: To obtain and maintain the position with career advancement opportunities and stability from the challenge’ that occur, also be able to use the tools that I’m learning while getting my Bachelors.

HIGHLIGHTS OF QUALIFICATIONS

** Expert knowledge and abilities in written communication.

** A patient listener who fully focuses on speakers and understands a variety of accents.

** Organized and detail-oriented; knack for understanding procedures and logistics.

** Strong skills in time management, prioritizing tasks, and meeting deadlines, currently work from home.

RELEVANT EXPERIENCE

Communication & People Skills:

** Consistently maintain a positive attitude and enjoy helping people.

** Accurately record, remember, and verbally communicate detailed information.

** Exceptional command of the English language with strong written and transcription skills.

** Cooperatively work with people of different backgrounds and temperaments to produce and deliver required work.

Organization & Time Management:

** A problem solver who quickly grasps complex situations and turns them into manageable tasks.

** Produce quality work even when under extreme time pressure and deadlines.

** Proven ability to understand and follow complex instructions to successful conclusions request.

** Many years of experience successfully managing and organizing personal time and workload.

Technical Skills:

** Very accurate and rapid keyboarder.

** Knowledgeable in MS Word, Excel, PowerPoint, Outlook (2015)

** Work with technical vocabularies from a variety of fields.

** Also work with SAP, CISCO, CRM software programs

EDUCATION & WORK HISTORY

Independence High School Charlotte, NC 2005-09 DIPOLMA

University Of Phoenix- Bachelors of Sciences in Small Business and Management- OCT 2015

- IQOR INC, JAN-2014 –PRESENT - AMERICAN REDCROSS CALLCENTER, MAR-2012 until JAN-2013

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