Customer Service Office
Resume:
Maggie Jones
***** ****** *** ** ******, TX *****
C: 832-***-****
********************@*****.***
Professional Summary
Professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Skills
PC's, SAP, SharePoint, Quick Base Records, Micro Office Suite (Word, Access, Excel, PowerPoint), Lotus, Highly proficient in data entry, Knowledgeable of Electronic Document Management Systems (EDMS), Documentum. Report development Critical thinking, Attention to detail, Team building, Filing and data archiving, Excellent communication skills, Database management, Accurate and detailed Excellent planner and coordinator, Works well under pressure, Administrative support specialist, Spreadsheet management
work History
Project Administrator, 12/2014 to Current
Chiyoda International Corp – Houston, TX
•Oversee inventory and office supply purchases.
•Liaised with vendors to order and maintain inventory of office supplies.
•Reduced overhead by taking on more responsibility with creative and administrative projects.
•Organize forms, made photocopies, filed records and prepared correspondence and reports.
•Scan documentation and entered into the database.
•Plan and executed aspects of office headquarter move.
•Manage executive calendar and coordinated weekly project team meetings.
•Create detailed expense reports and requests for capital expenditures.
•Order and distributed office supplies while adhering to a fixed office budget.
•Coordinate domestic and international travel arrangements, including booking airfare, hotel and transportation.
•Manage office supplies, vendors, organization and upkeep.
•Direct guests and routed deliveries and courier services.
•Mail distribution; mailing; copying; prepare general office correspondence
•Greet numerous visitors, including VIPs, vendors and interview candidates.
•Help distribute employee notices and mail around the office.
•Maintain a clean reception area, including lounge and associated areas.
•Organize all new hire, security and temporary paperwork.
•Assist with event planning, including associated travel and logistical arrangements.
•Compile company information and related material and distributed it to candidates.
•Coordinate board and committee meetings, including schedules and information preparation, distribution and arrange lunches for meetings when required.
•Serve as corporate liaison between the finance, IT and marketing departments.
•Prepare expense reports for project team.
•Assist with induction and demobilization of Assignee.
•Moving support if needed.
•Assistance of livelihood in the U.S. for Assignee.
•Maintain Business Licensing.
•Support the project team.
Document Management Coordinator, 05/2013 to 10/2014
The DOW Chemical Company – Houston, TX
•Assisted all Train 1,2,4 TAP Reviews, including initiating reviews (400+ a month), ensuring reviews close out on schedule, collation of all comments from reviews and communicating these comments with the Lead Engineers on both DOW and Sadara side.
•Assisted team members and clients with document control assistance, i.e.
•inputting reviews into LiveCycle for review and comment, performing quality checks on Construction Document Reviews (CDRs), ensuring documents are issued on a timely manner and using programs such as Microsoft Office - Excel, Word, PowerPoint, Outlook, SharePoint, Access Database and LiveCycle.
•Daily interaction within the team of Senior Administrators, Discipline Leads and Project Engineers on the project to assure documents are being archived and issued in a timely manner and communicate with project team members to track the status of outstanding actions.
•Manage other Document Management Coordinators on daily, weekly and monthly basis to maintain files, project data books, and day-to-day enforcement of project requirements.
•Previously on Sadara-Joint Venture with Saudi Aramco -20 Billion Project
•Coordinate the downloading of files electronically for input into EDMS (Electronic Document Management System) and convert them to specified file formats;
•Coordinate and control the flow of documentation by processing documents in and out of SharePoint, SAP & SDC database; Maintain electronic index of supplier/vendor documents.
•Entered numerical data into databases in a timely and accurate manner.
•Scanned documentation and entered into the database.
•Obtained scanned records and uploaded them into the database.
•Produced monthly reports using advanced Excel spreadsheet functions.
•Added new material to file records and created new records.
Administrative Coordinator, 12/2010 to 12/2012
A.L.H. Enterprise – Houston, Texas
•Responsible for inventory of supplies, travel coordination, filing, and data base updates/monitoring recordkeeping, storage and issue of all office supplies.
•Facilitated weekly training sessions for office personnel, on office procedures and/or cross-trained in various sections of the personal office.
•Coordinated distribution of all incoming communications
•Monitored and reconciled job accounts Maintained operational
•administrative tasks Coordinated and scheduled meeting and events Developed and
•Maintained strong relationship with all customers
•Managed all office and administrative files Expedited delivery dates
•Maintained great customer service and organization
•Input and reviewed customers' orders Coordinated Travel assistance for upper management.
•Directed guests and routed deliveries and courier services.
•Answered and managed incoming and outgoing calls while recording accurate messages.
•Maintain supplier contract/agreement information.
•Calling vendors/plants to collect data.
Document Administration Clerk, 02/2008 to 12/2010
Innovative Turnaround Controls – Pasadena, Texas
•Coordinated with all departments to retrieve drawings and change orders
•Examined document transmittals and drawings for completeness and accuracy of data
•Generated electronic copies of paper documents and filed original
•Maintained and controlled records, drawings and files
•Supported engineers and project managers on different projects
•Released documents and drawings and sent notification to departments
•Scanned documentation and entered into the database.
•Obtained scanned records and uploaded them into the database.
•Entered numerical data into databases in a timely and accurate manner.
•Added new material to file records and created new records.
•Reviewed and updated client correspondence files and scheduling database.
Education
Graduate Nurse: Nursing, 2011
Fortis College - Houston, TX
Medical Coding and billing: Diploma, 2007
Tech Skills – Houston, TX
Associate of Arts: Business Administration, 1995
Southern University - Baton Rouge, LA
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