Joe Pantusa

** ****** ***

St. Davids, Ontario

L0S 1P0

905-***-**** acr8ni@r.postjobfree.com

Work Experience

Wellness Suite Niagara 2012 – Present

Sales Manager

•Drive the development and implementation of the annual sales and marketing plan for the site, inconjunction with the Executive Director.

•Make sales calls qualifying all prospects and leading them through the sales process using consistent and creative follow-up.

•Build relationships through creative follow-up with customers, to ensure that their needs are being met.

•Remained current on competitor data, market and industry trends.

•Build local industry and community relationships to generate professional referrals.

•Execute events and on and off site activities that will continue to build relationships with existing and target prospects.

•Use company operatoring systems to track and record all sales activities.

•Used company reports to review actual versas planned sales performance.

•Provided customer feedback and inputs on pricing, programs and incentives.

•Adhere to all brand standards, corporate policies and procedures to deliver a consistent sales experience.

•Being knowledgeable on all company programs, products, services and familiar with all sites within the region for cross promotions.

•Meet or exceed all defined sales standards for sales effectiveness.

•Upheld and promoted the organization's values and philosophy relating particularly to ethics, morality and integrity.

•Promote solid team building skills ensuring ensuring employees are provided with effective feedback on their performances and indentify/development opportunities.

•Oversee major contracts and recommending marketing tactics such as sales growth and advertising.

•Do cost estimates on proposed site builds.

•Recognize unsafe conditions and make corrections to prevent injuries and property loss.

•Ensure client retention by keeping the lines of communication open maintaining Niagara sales

Lakeshore Inc; Greenhouse Sr. Supervisor 2010 – 2012

•Oversee and direct a staff of 30 full-time workers and 40 full-time off shore workers on daily production requirements

•Communicate openly and honestly with all employees to build trust and effective teamwork as well as encourage employee involvement to achieve shared organizational objectives

•Develop and implement training matrix for all employees; cross-train and perform employee orientations

•Manage all employee vacations periods to ensure that productivity run efficiently

•Provide performance evaluations to all employees on to encourage a motivated workforce.

•Develop and implement 5S program to operation floor.

•Develop and implement production standards, policies and procedures to increase productivity

•Develop and implement quality checks on products coming into and going out of the greenhouse

•Monitor daily activities to determine opportunities for improvement in productivity, efficiency and quality

•Communicate with other departments or own employees to establish and meet common objectives

•Providing a weekly/monthly report to Senior Management outlining activities, key challenges and cost efficiencies

•Maintain a safe and healthy work environment

•Recognize unsafe conditions and make corrections to prevent injuries and property loss

•Follow and adhere to Health and Safety policies and procedures

Piazza Winery 2009 - 2010

Director of Sales

•Drive changes to improve efficiencies and focus on establishing targeted sales growth and team building

•Oversee major contracts and recommending marketing tactics such as displays and advertising

•Manage departmental staff in a climate conducive to maximizing employee potential, productivity and retention of key personnel

•Set and achieve departmental financial targets through sales forecasting and tracking

•Promote solid team building skills ensuring employees are provided with effective feedback on their performance and identify learning/development opportunities

•Create and implement sales initiatives

•Ensure client retention by keeping the lines of communication open maintaining Niagara sales

Production Supervisor

•Managing 14 employee hours/vacation

•Ensure maximum productivity of bottling and warehouse through quality and a safe environment

•Planning of manpower and ensuring that budget/productivity is attained

•Assist in the development of plans to improve performance and reduce bottling costs

•Trouble shooting of mechanical and bottling problems and maintain all daily production

•Manage and co-ordinate the movement of finished goods

•Documenting of Non-Conformance and downtime as per ISO and HACCP regulations

•Supervise and monitor sanitation of bottling lines

•Report performance and attainment of department objectives

•Member of Ontario Health and Safety committee

•Work closely with maintenance, winemakers, lead hands in bottling and warehouse, quality manger, planner, Mississauga DC manager and supervisors, production manager and cost analysts

Vincor International Inc; Plant Supervisor 2000 - 2009

•Managing 109 employee hours/vacation

•Negotiated a 5 year contract with collective bargaining committee

•Ensure maximum productivity of bottling and warehouse through quality and a safe environment

•Planning of manpower and ensuring that budget/productivity is attained

•Assist in the development of plans to improve performance and reduce bottling costs

•Trouble shooting of mechanical and bottling problems and maintain all daily production

•Manage and co-ordinate the movement of finished goods

•Documenting of Non-Conformance and downtime as per ISO and HACCP regulations

•Supervise and monitor sanitation of bottling lines

•Report performance and attainment of department objectives

•Member of Ontario Health and Safety committee

•Work closely with maintenance, winemakers, lead hands in bottling and warehouse, quality manger, planner, Mississauga DC manager and supervisors, production manager and cost analysts

Edscha of Canada 1989 - 2000

General Shift Foreman

•Promote employee health and safety throughout the plant and ensure that all health and safety procedures are followed

•Promote teamwork throughout all areas of the plant

•Prepare weekly manpower reports to meet forecast schedule

•Prepare overtime schedule in a timely manner in accordance with the union contract

•Work within the collective agreement and grievance procedure handling

•Hold daily production meetings to ensure shop floor productivity matches customer requirements

•Work with the Quality Assurance Department to ensure that all quality procedures are followed

•In conjunction with Production Manager, deliver yearly performance reviews for Production Supervisors

•Communicate between shifts to ensure continuation of plans that have been assigned

Production Leader

•Ensure that all new employees are properly trained

•Instruct and ensure that all quality procedures are followed according to QS9000

•Prepare weekly manpower reports to meet forecast schedule

•Assist Production Supervisors in scheduling product through their area to achieve their productivity goals

•Attend daily scheduling meetings, report production pieces and problems associated with achieving customer requirements

•Review and schedule all vacation requests for hourly employees and Production Supervisors to minimize impact on production activities

Production Supervisor

•Assess priorities depending on customer releases, parts/components, availability and machinery changeovers

•Schedule manpower, making necessary changes throughout the day

•Track down missing components and communicate all shortages to the Business Planning Department

•Check all assembly lines to ensure that correct product is running

•Submit work orders for machine maintenance, repairs or modification

•Delegate responsibility, enforce discipline when required

•Make corrective actions to ensure that the required product is achieved

Education

Niagara College 1986 - 1988

Graduate of Human Relations and General Arts

Simon Fraser University 1983 - 1986

Study of Business Administration and Human Relations

Training and Seminars

•Effective Supervision and Motivation

•Leadership and Decision Making

•Managements and Union Relations

•High Performance Grievance Strategies

•Personal Management and Industrial Relations

•Manufacturing Supervisory Skills

•W.H.M.I.S. training

•Lift Truck Safety

References

•Mario Ciccarelli Superintendent; Niagara Catholic District 905-***-****

School Board

•Dr. Nick Vaccaro Chiropractor 905-***-****

•Mira Ananivic Vincor International Inc 905-***-****

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