Santosh Malekar
****************@*****.***
Objective:
To excel in my professional career by utilizing my acquired skills and abilities towards organization growth
Education
Bachelor of Commerce from Badruka College of Commerce-2008
Intermediate from New Generation Junior College- 2005
SSC from Ramnagar Public School- 2002
Professional Summary
7yrs.1months of total experience in Accounts Receivables (Cash Application’s-Invoice Processing) & Payments & Resolutions and in Accounts Payables – Vendor Maintenance Team.
Worked as Accounts Receivables Associate on Oracle (Financials) Application from 2008 June to 2012 November.
Worked as Accounts Receivables Associate on SAP Application from 2012 November to 2014 December.
Worked as Accounts Payables on Vendor Maintenance module from December 2014 till date.
Trained the Complete Team on Oracle application (Financials).
Trained the Complete Team of North America, Canada, Germany and Japan team on the New Module of maintaining Bank information.
Possesses excellent communication skills along with sound ability to interact with clients, technical and business resources with flexibility
Experience
Currently working with Amazon Development Centre as Sr. FinOps Analyst from December 2014.
Worked with Deloitte Support Services as Analyst from November 2012 till December 2014.
Worked with ADP Pvt. Ltd. as Sr. Process Associate from June 2008 to November 2012
Work Profile
Company : Amazon Development Centre.
Duration : 2014 December till date.
Designation : Sr. FinOps Analyst – Account Payables.
Primary Responsibilities:
Addressing Vendor’s issues related to their Bank account information, Remittance information, Company Name change, etc.,
Currently handling team of 15 members.
Making sure that the information provided is updated accurately and valid by confirming the same by calling up the vendor.
Replying to the General questions regarding their account.
Maintaining Vendor’s Bank details, Remittance details and others.
Getting in to calls with counterparts in Seattle and providing the status of the items which are beyond SLA’s.
Training new hires in team on the process and providing feedback back to Managers.
Working with other teams on resolving on the items which are dependent on their actions.
Work Profile
Company : Deloitte Support Services.
Duration : 2012 November to 2014 December.
Designation : Analyst – Cash Applications.
Primary Responsibilities:
Processing Checks and Wires received on daily basis
Reporting the total wires and checks received and the unapplied amount and their aging
Processing cancellation and adjustment of invoices as per the request
Interacting with US counterparts for assistance
Second level verification of Checks and Wires
Consolidating and Reporting the unapplied cash (outstanding) on daily, weekly and Monthly basis
Underpayment/Overpayment processing
Contacting the Client service team for payment details for unresolved wires/checks
Resolving the quires/providing the accurate information requested by Client service team (Principle, Partners and Directors)
Processing credit refunds as per the clients request
Documenting the minutes of process calls for future reference
Processing RLD’s (reversing incorrect applications)
Reporting Monthly Team Metrics to Management
Transited new process successfully of lockbox change
Got trained online and trained 35 members in my team on the same.
Received Appreciation for successful transition
Work Profile
Company : ADP India Pvt Ltd.
Duration : 2008 June to 2012 November.
Designation : Sr.Accounts Receivables Associate.
Responsibilities:
Sr. Accounts Receivables Associate. (Oracle Financials)
Processing of Cheque’s with correct invoices in Correct Account
Verifying the Customer Account Details
Find out Correct Customer trough Google Search & verify with internal Data Base.(Client’s List)
Cheque posting in Carms, Oracle & Online Wire Processing
Research and follow-up on discrepancies between Cheques and invoices & got resolutions via calls & e-mails
Ensure payment deadlines or terms are met particularly with time-sensitive invoices
Review of the all unapplied Cheques
Discuss and resolve any payment issues with BU/Client on weekly Calls
Reconcile Daily Postings in Oracle & Carms Application
Reconciliation from Oracle to Carms Transfer & vice versa
Follow-up with BU on special handling cheques .i.e. TCS, TDS, Tax ware, S&S
Prepared Documentation of Oracle Cheque Posting & Online Wire Processing
Trained the Complete Team on Oracle Cheque Posting, Oracle ddfs & online wire processing
SPOC for Team on Oracle Application
Work in conjunction with AR team to evaluate & improve AR processes as applicable
Ability to prioritize work and meet SLA’s
Ultimate team player with the ability to work independently with minimal supervision
Exceptional data entry skills with high attention to accuracy
Technical Responsibilities:
Technical SPOC for the Team
Configuration of Outlook Accounts
Resolving Outlook Issues, Creating PST’s
Configure software to connect to Internet application servers
Provide training to team members in the use of system and applications as related to Internet
Perform creation of new accounts using company provide software tools
Obtain general understanding of OS and application operations related to company offered services
Ability to solve Technical related issues, have good technical knowledge
Have been the SPOC for all the technical trouble shooting for process
Was primary contact for the all software installations, password reset requests, access providing, adding user in to list etc.
Achievements and Awards:
Received E-Recognition from BU for working on all critical reports with 100 % quality
Awarded Super WOW award for best client appreciation
Received 5 awards for maintaining quality of 100 % in audits & 99% in production
Was awarded role model for rising bench marks of productive & quality
Personal Profile
Father’s Name M.Hanumantha Rao
Date of Birth 11th April 1986
Marital Status Single
Languages Known English, Hindi, Telugu & Marathi
Passport J5052748
Hobbies Listening to music, playing cricket & Travelling
Strengths Self-confidence & Hard working
Address for Communication 11-3-267/25/a, beside Raghava function hall, Madhuranagar colony, Parsigutta, Hyderabad-500061