Business Analyst/Management Project

SUMMARY:

**+ years of IT industry experience with a graduate degree in Telecom System Management / Business.

* ***** ** ********** ** a Business Analyst in the financial domain.

Worked in fast paced Agile & SDLC development environments in the Pocket-Pc, Windows Mobile hand held industry as well as Web and Client server application solutions.

Competent in creating Unified Modeling Language (UML) diagrams like Use Case, Activity, & Class Diagrams.

Proficient in process mapping, specification gathering, testing, Gap Analysis, SQL queries, Access and Excel.

Developed reports, Charts, Matrix reports, Linked reports in SSRS.

Knowledge of Essbase elements such as dimensions, hierarchy, measures, and members.

Responsible for creating multiple SharePoint sites, Project document library management (Notification, Permissions, track versions, and SharePoint Designer).

Have worked on projects with offshore teams in China & India.

Flexible and versatile – able to maintain presence of mind under pressure.

Excellent problem solving and team collaboration skills.

EDUCATION:

Northeastern University, Boston, MA

MS, Telecom Systems Management / Business Management, 2004

University Of Massachusetts, Boston, MA

BS, Management / MIS, 2001

CERTIFICATIONS / TRAINING:

The University Of Taxes, Austin (PETEX)

The Transporting Petroleum, Petroleum Derivatives & Natural gas module, 08/2013

Regulatory University: Anti-Money Laundering and Sanctions, 12/2012

Bankers Edge: Anti-Money Laundering for New Colleagues & Third Parties, 11/2010

Publication: Software Testing: Essential Skills for First Time Testers. Kindle Edition: 2014

TECHNOLOGY SUMMARY:

Reporting & Accounting Tools: SSRS, SAP BO, Hyperion Planning Essbase, Spotfire and Global Plus

Application Tools: SharePoint, MS Office (Project, Visio, Excel, Access), iCash, QTP, HP QC, JIRA

Databases: MS Access, SQL Server, and Sybase

Operating Systems: MS Windows, XP, Vista and UNIX (Solaris)

Skills Summary: SDLC Methodologies, Requirements Gathering, User stories, Process Mapping, Project management and Software Quality Assurance

PROFESSIONAL EXPERIENCE:

T1 Trade, Boston, MA 04/2014 – 07/2015

Business Analyst

Participated in new enhancement to OMS (Order Management System) business process models in Visio.

Reviewed Business requirements; prepared Test Plan activities, and released delivery schedule.

Responsible for adding/updating test cases for trading system – OMS applications

Executed test cases and submitted defect reports.

Performed black box, smoke and regression testing.

Conducted backend tests by writing SQL queries for data verification.

RBS Citizens, RI 11/2010 – 12/2013

Business Analyst (Contract)

TSA IT Security & Bank Critical Process Mapping Project

Served as liaison between business and systems team to understand the scope of the project from business and gather requirements from systems perspective.

Interviewed IT partners such as application owners, Business solution managers, and Infrastructure team to gather current application monitoring process information "As Is" and documented gaps to understand what is needed to fulfill "To Be" state of the project.

Worked closely with Commercial Loan, and Regional Services (AML) department’s SMEs to create critical process maps, SIPOC analysis and identify risk.

Facilitated Joint Requirement Planning (JRP) sessions with SME's in understanding the Requirements pertaining to Loan Origination to Loan Processing; also ensured that international and domestic money movement was screened for ALM (Anti money Laundry) compliance.

Prepared business process models; used Visio to create use case diagrams.

Used MS SharePoint as a data repository for document and content management.

Pulled relevant server information out of run books for shared folder cleanup.

Manipulated data in spreadsheets to map out run books information.

Created dashboard in Spotfire to present project snapshots.

Created an access database from scratch to run book automations.

State Street Corporation, Boston, MA 04/2008 – 05/2010

Business Analyst (Contract)

Technology Planning and Management & Wealth Manager Services

Posted trades, and corrected them as required for mutual funds.

Obtained information from Global plus system to perform manual reconciliation of individual accounts.

Developed Reports for business end users using Report Builder with updating Statistics.

Developed reports, Charts, Matrix reports, Linked reports in SSRS.

Assisted in the design and automation of financial and reporting models.

Produced monthly/ad-hoc reporting (used Excel_ pivot tables, lookups, macros and Essbase) to IT management and internal clients as needed.

Knowledge of Essbase elements such as dimensions, hierarchy, measures, and members.

Responsible for creating multiple SharePoint sites, Project document library management (Notification, Permissions, track versions, and SharePoint Designer).

Trimble Navigation Limited, Boston, MA 08/2006 – 02/2008

Software Quality Assurance Engineer / Lead

Worked on multiple QA projects in SOA environment (Services written in C# running on .NET platforms) and worked on writing and executing test Plans, test cases; reviewed functional specs and User stories.

Involved in the installation and configuration of SAP Transport management system (SLP, SLQ, SLD) in SAP Basis for testing transport route.

Involved in managing test case and defect tracking throughout the SDLC process (Quality Center 10).

Responsible for conducting meetings, facilitating root cause analysis (RCA).

Performed manual testing such as smoke, black box and regression.

Responsible for assisting PMO lead in managing multiple teams and assisted project managers in weekly meeting related activities like FAQ and status reports.

Executed SQL statements to verify data in Sybase database.

Participated in daily Scrum meeting and Sprint planning.

Worked on projects with offshore teams in China & India.

Firefly Capital Inc., Boston, MA 01/2003 – 07/2006

Business Analyst

Interviewed SME to gather business process requirements for Execution Management System.

Applied UML methodologies to design Use Case, Activity & Sequence Diagrams; used Visio.

Facilitated JAD sessions with stakeholders throughout SDLC to resolve open issues.

Conducted requirements analysis using a Use Case, user stories and building a Sprint backlog in JIRA 2.

Performed UAT (with the users), functional and regression testing.

Conducted backend tests by writing SQL queries for data verification.

Helped and managed daily back office operation such as set up account in OASYS Alert on DVP basis, run summary report from mainframe, and processed accounting transactions to generate the daily NAV for trades, cash, expenses and CAP stock.

Verified the prices of securities (Bloomberg) and validated securities' holding discrepancies.

Provided in house and third party research on equity, mutual funds, hedge funds and option.

Facilitated domestic and foreign clients with all phases of account opening process such as Margin and Patriot Act requirements.

Assisted in house training and support for trading platform.

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