Manager Sales
Resume:
Truett C. Miller
Springfield Illinois 62703
Mobile 217-***-****
E-Mail ************@*****.***
Objective
To develop a career using my management and organizational skills in daily business operations to ensure 100% guest
satisfaction, while my communication and leadership skills can be used to effectively and efficiently motivate and direct
staff to ascertain financial success.
Employment
Staffing Coordinator February 2012 – Present
Seville Staffing Springfield Illinois
On-site supervisor for all Department of Revenue Temporary Employees. Hired, and evaluated all temporary Associates. Performed all human resources services such as New Associate paperwork including Federal and State W-4 forms and Federal I-9 forms. Performed New business marketing calls to potential new clients. Take and process new incoming orders for temporary assignments from existing clients. Administer and analyze new applicant urinalysis.
Area Sales Manager September 2011 – February 2012
C4 Connections LLC Springfield Illinois
Implement and organize the daily sales operation of Comcast Retail Sales Channel. The Comcast contract is a retail channel agreement to staff and facilitate sales of Comcast services located inside of WalMart stores in Central and Northern Illinois. Directly responsible for all sales for 15 WalMart Stores. Supervise, train, and evaluate 40+ sales representatives. Analyze and report all sales progress to C4 Connections as well as Comcast Corporate.
Manager September 2010 – May 2011
Buffalo Wild Wings Grill & Bar Springfield Illinois
Implement and organize the daily operation of a casual sports grill & bar. Develop and train employee's to provide a perfect guest experience. Provide operational support during peak meal periods. Schedule a serving staff of 30, ServSafe certified and licensed food sanitation manager for the state of Illinois.
Assistant Store Manager January 2010 – September 2010
TitleMax Springfield Illinois
Responsible for greeting customers, appraising vehicles, preparing customer transactions, making daily bank deposits, maintaining customer files, collecting on past due accounts and opening and closing the store as directed by the store manager. In addition, the position requires that all loans are processed in compliance with all state and federal regulations. Ensure all vehicle liens are processed in a timely matter in order manage all loan collateral.
General Manager April 2009 – Nov 2009
Wings Etc. Springfield Illinois
Coordinate the daily operations of a casual dining Restaurant bar & grill, including employee schedules, food preparation and
production. Acted as primary staff training and development manager. Analyze monthly profit and loss statements as well as create
and implement all marketing and advertising campaigns. Ensure all equipment and facility is in top operational condition. Inventory
control manager and franchise liaison.
General Manager October2008 – April 2009
Sonic Drive-In Springfield Illinois
Manage the daily operations of a Sonic Drive-In Restaurant including but not limited to employee schedules, to food preparation and
production. Analyze monthly profit and loss statements as well as evaluate and train all associates. Ensure all equipment and facility is in top operational condition.
Independent Consultant April 2007 – July 2008
TC Miller & Associates Denver, Colorado
Analyze, Develop and Market the client’s project to ensure strategic and financial success. While creating and implementing both
operational and financial business plans, as well as setting up and enforcing human resources procedures. Developing a restaurant
concept that will survive current economic indicators by delivering frugal solutions to allow the company to grow.
Direct Sales Representative Field Supervisor January 2007 – March 2007
Insight Communications, Springfield, Illinois
Sell Insight Communication services door to door, while training, motivating and evaluating a team of 10 DSR’s. This to include but
not limited to training of the sales process, to evaluating the success of a DSR every month. Tracking the performance of 10 DSR’s as
well as setting and maintaining all goals for the team.
Plumbing Department Manager July 2006 – January 2007
Menards Inc. Springfield, Illinois
Hire, and evaluate all new and current team members. Market all merchandise in the plumbing department of 250,000 Sq. Ft retail
store. Take inventory of all merchandise in the department on a monthly basis to monitor and track financial success. Analyze sales
trends to ensure proper stock is on hand. Shop the competition to maintain competitive pricing. Train and develop team members to ensure 100% guest satisfaction.
Staffing Consultant September 2005 – January 2006
Express Personnel Services Springfield, Illinois
Hired, and evaluated all temporary Associates. Preformed all human resources services such as New Associate paperwork including
Federal and State W-4 forms and Federal I-9 forms. Performed New business marketing calls to potential new clients. Take and
process new incoming orders for temporary assignments from existing clients. Administer and analyze new applicant urinalysis.
General Manager April 2004 – August 2005
Hampton Inn (Johnson Development) Springfield, Illinois
Coordinated the overall daily operation of a 124-room limited service hotel. Analyzed daily and monthly profit and loss statements to
monitor financial success. Hired, trained and evaluated all hotel staff. Developed ongoing schedules for all departments,
General Manager October 2002 – March 2004
Howard Johnson Inn & Suites Springfield, Illinois
Coordinated the overall daily operation of a 79-room full service hotel. Analyzed daily and monthly profit and loss statements to
monitor financial success. Hired, trained and evaluated all hotel staff. Developed ongoing schedules for all departments, housekeeping, maintenance, and front desk, and banquets. Qualified as “Food Service Sanitation Manager”
Retail Sales Associate February 2002 –September 2002
Verizon Wireless Springfield, Illinois
Handles customer question, complaints, and billing inquiries with the highest degree of courtesy and professionalism.
Offers alternative solutions where appropriate with the objective of retaining customers’ business. Handles business transactions in
connection with activation new customer accounts on a computer terminal. Communicates with customers using web-based tools and
demonstrates the associated proficiency in typing and grammar. Has broad working knowledge of Verizon Wireless practices and
operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Retail Sales Center.
Makes financial decisions to protect/collect revenues and adjusts customer accounts.
Regional Director of Operations September 1999 – February 2002
Hostmark Hospitality Group Springfield, Illinois
Coordinated the overall daily operation of 4, ninety room limited service hotels. Maintained 100% customer satisfaction to receive the
Best of the Best Property of the Year Award for 2000. Analyzed daily and monthly profit and loss statements to monitor financial
success. Hired, mentored, trained and evaluated all hotel staff. Reviewed and approved ongoing schedules for all hotels. Qualified as
“Food Service Sanitation Manager”
Assistant Food & Beverage Director June 1998 – August 1999
Raynor Hotel Corporation Springfield, Illinois
Supervised the overall operation of multiple food and beverage outlets. Coordinated and organized 96,000 square feet of convention
space. Developed ongoing schedule for a staff of 60 servers. Provided quality control measures to ensure highest standard of product
and service. Analyzed daily and monthly profit and loss statements to monitor financial success. Hired, trained and evaluated food
and beverage staff. Qualified as Manager on Duty
Owner/General Manager October 1989 – October 1997
The Twilight Zone Nightclub Springfield, Illinois
Established, administered and supervised all daily operations. Hired, trained and evaluated all employees. Created and implemented
effective marketing and advertising campaigns. Produced weekly company payroll. Managed all accounts receivable and accounts
payable. Maintained all ordering, purchasing, and inventory
Military
Communications Watch Officer. October 1980 – February 1987
United States Navy Norfolk, Virginia
Quality controlled Monitoring for all incoming and outgoing circuits. Work center supervisor for 25 message processing personnel.
Education
Secure Satellite Technical Control Supervisor October 1981 - May 1982
Naval Training Station San Diego, California
Graduated Top 5 of 225
Skills
Proficient in Microsoft Office 2000 (Microsoft Word, Excel, and Power Point, Publisher), Adobe Illustrator and most publishing
software.
Contact this candidate