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Customer Service Process

Location:
San Francisco, CA
Posted:
October 29, 2015

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Resume:

AVINASH C Y

Bangalore, India

Mobile: +91-944*******

Email Id: acr85y@r.postjobfree.com

Skype: Avinashcyalala

LinkedIn URL: https://in.linkedin.com/pub/avinash-c-yalala/88/188/780

Best Time to call: After 6:00 PM IST

Seeking a challenging position in Automotive, Aerospace & Manufacturing industries where business knowledge, experience and skills will contribute towards the growth and success of the organization

SUMMARY

An Accomplished professional with over 1 year of experience in Process Engineering Department

Demonstrated strengths in overall Project planning, adherence to timelines, execution of projects, etc

Extensive knowledge of all the links in a production process and possesses a long track record of making sure that finished products meet the highest quality standards

Excellent in execution of new plant implementation projects and extension of existing plant capacities

Exceptional ability to coordinate on daily production operations by properly planning, organizing and directing resources

Proven track record of delivering results through optimum utilization of raw materials and manpower

Effective communicator with good team management and relationship-building skills

Sound knowledge on all Production Engineering related topics

Conversant with Windows-(7, 8 & XP), MS Office,SAP(Only to raise ALL types of PR for ordering consumables & for servicing the parts), AutoCAD, Catia

SKILL SET

Project Planning

Customer Service

Feasibility Study

Risk Mitigation Plan

New Product &Process Development

Cost Reduction

Machine Troubleshooting

Performance Management

Continuous Improvement (Kaizen)

Advanced Product Quality Planning (APQP)

Production Part Approval Process (PPAP)

Statistical Process Control (SPC)

Process Failure Mode & Effect Analysis (P-FMEA)

Pneumatic & Hydraulic Circuit Diagram

EXPERTISE

Project Management

Designed Special Purpose Machines and Process for NewProducts and minimized the process cost by executing alternative process

Conductedinitial project feasibility study, forecasted and derived risk mitigation plan for a new process line by interacting withcross functional team

Resolved customer complaints and submitted CAPA and performed improvements in new product

Process Improvement

Implementing the SMED Concepts for machining cells, Grinding Lines and Final assemblies, reducing the COPQ rejections through implementing KAIZENS and Quality control Projects.

Developed and executed short and long term improvement plans; coordinated safety and ergonomics improvements with engineering departments

Conducted improvement activities related to process in coordination with production department

Team Management

Developed an environment that fosters development opportunities and motivates high performance

Coordinated with other departments like Production, Quality, R&D, Maintenance for the installation of New processes

AVAILABILITY

Willing to relocate within 2 months

TECHNICAL ACUMEN

Designing Tools ®AutoCAD, CATIA Packages ®MS-Office, SAPmodule

LANGUAGE SKILLS

Fluent in English, Kannada, Telugu and Hindi

EDUCATION

Bachelor Of Engineering (Mechanical) from KBN College Gulbarga, India - 2013

PUC from Chandrakanth Patil College Gulbarga, India - 2006

TRAININGS ATTENDED

Advanced Product Quality Planning (APQP)

Statistical Process Control (SPC)

Basic Pneumatic Training

7QC Tools

KEY ACHIEVEMENTS

Improved overall productivity in die casting line by 2%.

Improved overall productivity in assembly line by 5.8%.

Implementation of project in Toshiba Die Casting Machine thereby increasing output of machine by 2%.

Successfully developed a localized supplier for core pins, jigs & fixtures

Implementation of cost saving project in Deburring line–saving of Rs. 1 Lakh/Annum through NKFC

event(NKFC-It is a Japanese event for continuous improvement)

Developed a new process (Setup new machine line, calculating Manpower, cycle time and conducting PFMEA) line for a new product whose design is already developed in Japan

WORK EXPERIENCE

M/s Keihin Fie Private Limited, Bangalore Sep 2014 - Till Date

Senior Supervisor – Process Engineering Department

Developed and executed manufacturing operation sequences, specifications, and equipment, requirements for production/assembly of new and existing products

Designed SPM’s and fixtures for new process

Preparing PPAP and TS documents for New products and running products related to Engineering department

Planning of core pins, fixtures and gauges in existing production lines and for the new product

Monitoring die life & developed new die for mass production.

Accountable forLocalization of new casting dies

Resolved manufacturing process problems and implemented sustainable corrective actions in Machining, Casting & Assembly Lines

Maintained the process related consumables through SAP

PreparedAPQP & PPAP documents and implemented process improvements to maximize the capacity utilization and thereby achieving production targets in Die Casting, Machining and Assembly Area

Minimized cycle times of machining die casting lines by doing various projects on tools & fixtures

Prepared PFC & PFMEA and process qualification reports for new process, products and validation reports for existing Processes

Preparation of Process Qualification reports for New Process and Products and Validation reports for existing Processes

Study the engineering drawing and develop the process & designing core pins

Reduction of Warranty complaints related to process and improving internal quality analysis & Initiating appropriate CA/PA (Corrective action & Preventive action) through CFT approach.

Prepared machine sequence layout for new products and also reduced cycle time

Conducting investigation on bottle neck cycle stations and planning for appropriate action

Raised ECN request and follow-up of activities

Process related rejection parts root cause analysis

References: Available upon the request



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