Customer Service Manager
Resume:
RUTH BEVERLY ROMA
Phase * Block * Lot ** Governor Hills,
General Trias, Cavite
*************@*****.***
Job Description:
Perform Swedish Massage,Slimming Massage,Circulation Massage,Facial Massage and Facial Treatments with excellent customer's service.
PERSONAL DATA
Date of birth : Jan. 27, 1985
Place of birth : Cebu City
Civil status : Single
Citizenship : Filipino
Height : 5”2’
Languages spoken : Filipino, English
EDUCATIONAL BACKGROUND
College 2nd year Bachelor of Science in Information Technology
AMA University
Fairview, Quezon City
2002 - 2004
High School Abellana National High School
Osmeña Blvd., Cebu City
1998 – 2002
Elementary Guadalupe Elementary School
Guadalupe, Cebu City
1992 -1998
Trainings Food and Beverages Services NC II
Dept.of Manpower Dev.Program
Ramos St.Cebu City
Oct.-Dec.2010
Phil.New Therapeutic Massage
Int’l.Spritual & Material Therapeutic Massage Ins.
Dasmarinas,Cavite
March 2011
SKILLS
Proficient in English (oral and written)
Computer Literate (MS Word, MS Excel, MS Powerpoint)
Customer service
EMPLOYMENT RECORD
Receptionist Laguna Garden Cafe
Biliran Road, Ayala Business Park, Cebu
January 25, 2006 – Sept. 31,2006
Duties and Responsibilities:
Attend to visitors and deal with inquiries on the phone and face to face.
Supply information regarding the organization to the general public, clients and customers.
Answer visitors' inquiries about café and its menu and/or services
Direct visitors to their table reservation or available seats for walk-in customer
Answer incoming calls for the café on reservation and inquiries
Spa Therapist Bioessence Slimzone
SM City Dasmarinas,Cavite
Apr.10 2011-Aug.31,2013
Duties and Responsibilities:
- Greet the clients as they enter the clinic
- Offer refreshments like ice tea or hot tea and water
- Offers them to sit down
- Assist the client to their treatment room
- Perform the corresponding treatment they paid for
- Explain to the clients the services offered
- Promote and sell the company’s medicines
- Follow up clients thru messaging when to visit again in the clinic
- Booked client early to reserve room and time
- Clean the room assignment and the area of responsibility
CHARACTER REFERENCE
Nadine E. Gonzales Proprietor
Cocoon Trading Incorporated
Ayala Mall,Cebu Business Park. Cebu City
Grace Urbina Absin General Manager
Laguna Garden Cafe
Biliran Road, Ayala Business Park, Cebu City
Ms.Minda Lee Ass.General Manager
Prince Warehouse Club
A.C Cortes Mandaue City
Ms.Kyla Flor Naval Area Operation Manager
Sparks Promotion and Marketing
R.Duterte St.Banawa Cebu City
Ms.Emily Almaden Company Accountant
Bioessence Slimzone
SM City Dasmarinas
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