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Customer Service Electrical Engineer

Location:
Richmond Heights, MO
Posted:
October 29, 2015

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Original resume on Jobvertise

Resume:

Leticia Garcia

*** ******* **** ******** *******, Ohio 44143 210-***-**** acr83b@r.postjobfree.com

WORK EXPERIENCE

Lincoln Electric, Cleveland, Ohio Electrical Engineer, 06/2012 - 06/2015

First Pass Yield Improvement Machine Division Production Support

Troubleshoot and diagnose the manufacturing of inverter technology type welders

Create troubleshooting guides, increasing production efficiency and documentation

Routinely read electrical prints and schematics to address issues

Recognize opportunities to implement corrective actions on production failures

Maintain a high energy and sense of urgency in environments to resolve problems promptly

Self sufficient in managing multiple priorities and demands across several production lines

Root Cause Analysis Clean Room Support

Conduct root cause analysis on PCBs manufactured in-house

Reduce cost of manufacturing by reducing scrap and improving productivity

Resolved the top scrap generating defect, saving $168K annually

Coordinate corrective actions with manufacturing engineering and machine designers

Other Responsibilities

Qualify components for mature machine products and EOL parts

Organize technical reviews on implementation of CAs on ICT, hipot, ground bond, and automated

test fixtures

Update test stand (quality assurance) specifications, ensuring full functionality on products

Create troubleshooting guides for customer service department as needed

3R Electric, San Antonio, TX Residential Apprentice Electrician, 08/2006 - 05/2009

Install and repair electrical fittings, device fixtures for cooling, lighting and power supplies

EDUCATION

Texas A&M University, Kingsville, TX 2008-2012 St. Philips College, San Antonio, TX 2007-2008

Bachelors of Science in Electrical Engineering Electrical Trade, 4.0GPA

AFFILIATIONS

2012-Present, Volunteer - Cleveland Food Bank 2008-Present, Institute of Electrical and

Electronic Engineers (IEEE) 2010-2012, President - Society of Women Engineers (SWE)

2009-2012, Secretary - Engineering Student Council (ESC)

AWARDS

THECE Engineering Scholarship ACG Scholarship Merit Honors, Engineering Community Advisor

of the Year Community Advisor Scholarship Community Advisor Best Group Award Society of

Women Engineers Leadership Award

SKILLS

SAP Microsoft Office (Word, Excel, Powerpoint, Access, Visio) MicroStation PCB Browser



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