Customer Service Sales

ROSEMARIE JANE CAMACHO GONZALES

Est. Alm. Magalhaes Correia Flat 09, Flat AP Ed. Hoi Van GDN Hoi seng Kok Taipa

Mobile: +853-****-****/+853-****-****

Email: ***********@*****.***

INTENT

My immediate goal is to contribute my expertise and knowledge within the positions of Marketing and Sales to a thriving company that excels in shareholder value and maintains superior customer service

SKILLS

Proficient in the languages of: English, Filipino, Japanese

In-depth knowledge of Microsoft Word, Excel and Outlook application sets

Excellent experience and competence within the areas of Marketing and Sales

CAREER EXPERIENCE

Kin Seng Mobilias

Sales

(5/2015 – 11/2015)

G/F C-D, 19D Rua de Sao Paulo Macau, Tel: (853-****-****

Work directly with customers on all facets of sales

Perform all customer service duties and work to alleviate any problems/issues

Perform daily task cleaning

Sampaguita Tourist Inn

Receptionist

(10/2009 – 11/2014)

Panganiban Drive, Naga City

Receive and answer all customer inquiries regarding the company’s product and services.

Responsible for directing customers to their immediate destinations.

Perform all filing and mailing processes.

Follow up on all incoming call inquiries, set appointments, records keeping, keyboarding/data entry and performing a variety of general office tasks.

Responsible for all bookkeeping records and cashier duties.

Verify employee identification, issuing visitor passes, and observing all processes

Naga Regent Hotel

Room Attendant

(6/2008 – 7/2009)

Elias Angeles Street, Naga City

Performed detailed cleaning of all rooms which included all bed linens, bathroom, fixtures and furniture.

Rendered assistance to all guests to maintain above average customer service.

Also responsible for ensuring all facets of the property were clean and presentable.

SPECIALIZED EDUCATION & TRAINING

MARINERS POLYTECHNIC COLLEGE MARCH, 2011

BS in Hotel & Restaurant Management

Panganiban Drive, Naga City

SECONDARY – UNIVERSITY OF NUEVA CACERES MARCH, 1998

Jaime Hernandez Avenue, Naga City

PRIMARY – PASACAO CENTRAL SCHOOL GRADUATE MARCH, 1994

Sta. Rosa del Norte, Pasacao, Camarines Sur

TRAINING / SEMINARS / WORKSHOPS

DATE

Nutrition Club In-Depth Program

February, 2015

Cam. Sur ( Nihonggo, Medical Crash Course ) 72hrs.

March-June, 2014

Cam. Sur ( Basic Nihonggo, level N5 Module 1 )

October-December, 2013

Cam. Sur ( Nihonggo, Basic Conversation )

August-September, 2013

OJT at Olympia Gym Avenue Plaza Hotel (Receptionist)

December, 2010

February, 2011

Housekeeping NC II

August, 2010

Front Office NC II

February, 2011

Seminar on Entrepreneurship and Business Planning

March, 2010

OJT at Naga Regent Hotel

January-May, 2008

Stay and Learn Program

March, 2008

Food and Beverage NC II

November, 2011

Shipboard Familiarization at Super Ferry 17

( Via Manila-Davao Vice Versa )

February, 2007

Guidance and Testing Center

September, 2006

Personality Development

August, 2006

REFERENCES

JOSEPHINE P. PRIMAVERA

Academic Head

SPJ Institute, 3rd Floor Roco Bldg. Magsaysay, Naga City

Mobile: 092********

ATTY. IMEE ABARDO – ESTRADA

Unit 2C, Prifel Bldg., 27 J. Miranda. Ave., Naga City

Tel: (054) 478.2521, Mobile: 091********

Email: *****************@*****.***

JOSE DACUDAO III

Operations Manager

Sampaguita Tourist Inn, Panganiban Drive, Naga City

Mobile: 091********

David Cotton

MGM Macau – IT Infrastructure & Engineering Consultant

Macau, China

Mobile: (853-****-****

Email: ********@*****.***

Contact this candidate