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Sales Customer Service

Location:
Markham, ON, Canada
Salary:
negotiable
Posted:
October 26, 2015

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Resume:

HANIF KUTCHHI

An energetic, enthusiastic, action oriented, driven for result, able to learn, customer focused and a very creative team player with a proven-track record and accomplishment particularly in Sales/ Business

Development with a commitment to superior customer service and a tenacious desire to win and have the ability to create and build a long term relationships with a demonstrated skills in developing business pursuing a career as a Sales and Marketing Representative – Business Development and to be a great asset to the organization.

PROFILE

15 years very successful sales experience with a proven track-record in a very diverse fields.

Self-starter, highly disciplined and organized with outgoing personality.

I am full of initiative and drive and aggressive with multi-tasking skills.

With a strong interest in sales, I have an ability to establish and expand relationships..

Outbound cold calling to potential clients on a daily basis is my daily routine for years!

Proficient with a basic computer knowledge, Word and Excel and other applications.

I am very organized, focused, disciplined and resourceful just to stand out from the crowd!

Superb communication, interpersonal, presentation, negotiation and problem-solving skills.

Excellent customer service, analytical, resourceful, patient, resilient and very consistent.

Solid relationship-building, listening, multi-tasking and decision making skills.

Highly self-motivated with a very positive mental attitude, focus, commitment and determination.

Outgoing, energetic, passionate, caring, sales driven, motivator and strong team-builder.

Able to understand, analyze and interpret different financial and business scenarios.

Flexible, adaptive to rapid changes, able to learn quickly in a rapidly changing and complex fields.

Enjoy working independently, good team player and leader when required.

Multi-lingual with knowledge of five South Asian languages.

PROFESSIONAL EXPERIENCE

Sales Associate – Sales & Business Development B2B September 2009-Present

Isma-Dent Dental Lab, Toronto

Maintained & grown current business by making outbound calls & receiving inbound calls daily.

Proactively called to establish new accounts & fostered utilization of company’s products & services.

Demonstrated outstanding call quality through customer focused selling with effecting presentation skills.

Utilized Salesforce.com to organize meetings, manage pipeline and report daily activities.

Accomplished weekly, monthly and quarterly and forecast goals with a defined objective.

Improved sales by 208% with regular follow-ups, prospecting, strong networking and cross-selling.

Life Insurance Advisor April 2008 – August 2009

Canaccord Capital Corp. Toronto

Participated successfully in professional orientation and business development program.

Introduced company’s products and services to business owners by cold-callings

Provided excellent customer service and approached existing clients for business development.

Initiated networking with professionals and chartered accountants for referrals.

Organized investment seminars for high net worth clients.

Analyzed clients’ investment portfolios and suggested rebalancing with a second opinion.

Identified investment opportunities for clients and advised suitable strategy.

Monitored and managed clients’ funds with a regular review.

Life Insurance Advisor March 2003 – April 2008

Foresters IOF and Foresters Securities (Canada) Inc. Toronto

Improved personal sales by 136% with aggressive prospecting by cold-calling/telemarketing.

Introduced group benefit plans to business owners and exceeded sales quota significantly.

Represented Foresters at seminars and introduced its financial products and services.

Motivated new agents for team-building and helped them with the closing new business.

Implemented regular follow-ups with existing clients and increased sales significantly.

Accomplished all sales quota / targets on time and recognized for most of the sales campaigns.

Qualified for the sales conference twice (2004 Hawaii & 2005 Rome) from all across Canada.

Achieved regular recognition for excellent sales performance and customer service.

Insurance Advisor (Life, Disability & CI etc.) February 2000 – February 2003

RBC (Royal Bank of Canada) Insurance, Toronto

Approached business owners by cold calling and excelled in yearly sales target.

Helped exceed branch sales by 180% and qualified for most sales campaigns.

Referred existing clients to banking/investment/mortgage departments for cross-selling.

Represented RBC at various seminars and helped generate substantial new business.

Recognized as one of the top producers in and qualified for a sales conference (Laguna Beach)

Life Insurance Agent October 1996 – January 2000

MetLife / Clarica Life Insurance Co. Toronto

Completed life insurance sales training, qualifying courses and obtained license.

Participated MetLife’s professional orientation and business development program.

Handled prospecting and telemarketing effectively and booked appointments.

Developed closing techniques and improved closing ratio substantially with quality business.

Helped clients proactively for their buying decisions and improved sales substantially.

Reviewed clients’ existing contracts and maximized their options to their benefits.

Recognized for most sales campaigns and allotted Clarica’s shares for best sales performance.

Achieved 150% growth in a personal business development in three years period!

EDUCATION

Secondary School Diploma S.S.C. Education Board, Baroda, India 1957 – 1968

Bachelor of Commerce Degree University of Bombay, India 1970 – 1974

References: Available upon request

P.S.: Thank you for taking the time to review my resume. I sincerely believe that I am perfect fit for this position and your company for the fact that I exactly meet with your very specific requirements for this position and also a valid Life Insurance License in a very good standing. I would welcome an opportunity to prove this by scheduling an interview at your earliest convenience. Please call me at 647-***-****. I look forward to speaking with you and thanks again for your consideration.



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