Alcides Munoz Jr.
Tel: 613-***-****
Email: acr7vv@r.postjobfree.com
Languages (Spoken/Written): English, Spanish and Intermediate French
Security Clearance: Enhanced Reliability, valid until March 14th, 2021
Education
Toronto School of Business (Ottawa Campus)
LAN Design
HR & Marketing Training
Algonquin College, Architecture Technology
Canterbury High School,
High School Diploma:
Skills
Computer Knowledge of the following software: Windows and Mac OS (design)
MS Word, Excel, PowerPoint, Access, Outlook and Publisher.
Electronic Document and Record Management
Lotus notes
SAP
Siebel
Wed design (HTML, CSS working knowledge of WordPress
Abode Acrobat, Illustrator, Photoshop & InDesign
Final cut, Adobe Premier, Dreamweaver and some flash.
Work Experience
Graphic Designer & Marketing (March 2011 to Present)
Fave Magazine
www.faveMagazine.ca
Responsibilities:
Curate local and international content
Design graphics, Title pages, Ads
Photo editing-retouching
Typography
Manage Social Media
Design content – Layout, copy, advertisement, editorials (digital and print)
Photograph content (fashion shoots, head shots product shots)
Create and edit video content for website and social media
Responsible for re-creating and developing new marketing collateral
Work with local and international agencies, copy writers, photographers
Develop marketing collateral: Business cards, brochures, posters, banners and signage
Manage a group of contributors
Marketing Manager
GEM Health Care Services
www.gemhelathcare.com
Responsibilities:
Responsible for re-creating and developing new marketing collateral
Marketing-sales plan, meetings, sales-promo tracking and lead development
Developing and editing video content and photographs for website and social media
Manged website and ISO management through CMS - wordpress
Bookkeeping and Expense tracking
Regular office duties [ faxing, photocopying, email, calendar, mail ]
Supervisor to team of 5 office staff
Create schedules
Arrange and coordinate meetings, presentations & meeting minutes taking.
Employee record maintenance
Digital Content and Marketing Manager
BYBLOS SALON
Responsibilities:
Prepare proposals, news releases, newsletters, employee handbook and forms
Proof reading, editing and formatting documents created by staff for the education purposes
Maintain and update customer records, analyze survey data
Prepare marketing plan, develop campaigns and coordinate all marketing initiatives
Created 4 video segments for Rogers Daytime Ottawa
In charged of photo and video shoots
Create print ads, demo videos/tutorials and promotional material such as: Cineplex ads,
OC-Transpo ads, magazine & newspapers advertising and digital ads for social media
Managed website
Ottawa Area Supervisor & Technical Advisor
Schwarzkopf Professional-
Technical/ administrative duties:
Supervisor for part time technical Advisor for surrounding areas of Ottawa.
Educator for all Schwarzkopf product lines: IGORA royal, vibrance, osis & bc.
Manage and maintain client base, using online database (salon owners and staff)
Prepare and update power point presentations and interactive material
Prepare and coordinate promotional events and shows/ National Women’s show, ABA
Prepare class documents/handouts and product knowledge sheets.
Organize and execute, monthly sales meetings with distributors and sales reps
Organize and execute local classes and Academy classes in Toronto
Maintaining, expense reports, daily client reports, route tracking and monthly event calendar.
Answering technical questions over the phone
Preparing Technical presentations for product education
Creating forms and charts according to clients needs
Setting up Schedules and coordinating visits and events for head office
Executive Assistant/ Account Administrator (Canada and Latin America)
Dual Role: FAS (Field Administrator Specialist) SMR (Support Marketing Rep)
Mentor Graphics Limited
Responsibilities:
Quoting, research of products and corresponding information
Setting up customer agreements and Credit Background
Processing orders and delivering licenses
Maintaining Sales database SIEBEL and SAP Support oriented duties:
Running expiring software reports and monthly support revenue reports
Updating and maintaining install base E-Base
Weekly support revenue reports
Contacting customers and reviewing support quotes
Office duties:
Answering main phones, Mail & international shipping
Setting up new employees
Clerical duties for training facility in the Ottawa office, trade shows and in house events
Maintaining office Calendar, ordering hardware and office supplies