Customer Service Sales

LAURA S ABO

OBJECTIVE

Patient and compassionate customer service expert with excellent

communication skills seeking position with to expand knowledge and help others.

EXPERIENCE

**/**-**/** *-Technolgy Link- Inside Sales Specialist Houston, TX

Created mutually beneficial relationships with customers and coworkers to meet personal and company productivity goals, as well as assiting with mutilple roles including Buyer experience.

Promptly and accurately processed customer orders with care using organized procedures and attention to detail ; documenting with Microsoft office programs and Great Plains tracking software, and some SAP experience.

Acted as a liasion with sales, marketing, and administrative teams to establish and implement customer service policies, as well as issue resolvement.

Received glowing reviews from customers and supervisors alike. 9/11-12/13 W-Technology Link - Assembly Technician Houston, TX

Followed sketches and specifications provided to fabricate product.

Achieved all company-set goals to support production schedules.

Assessed completed products to ensure proper quality and compliance with client requests.

05/10-9/11 Chrysalis - PreSchool Teacher Cypress, TX

Improved development of sensory/perceptual-motor skills, memory, cognition, and language through the use of special educational strategies and techniques.

Conducted parent/guardian meetings to discuss student progress and determine needs-priorities.

Introduced child-based hands-on curriculum to promote receptive learning and student interest.

EXPERIENCE CONTINUED

08/09-05/10 Napoli’s Resturaunt – Hostess Cypress, TX 09/07-05/08 Vulcraft - Draftsman Assistant Cypress, TX

Download, Upload and print structural drawings as needed.

Clerical Duties such as filing paperwork, answering and redirecting phone calls, replying to customer emails and sending packages UPS. 2

10/04-01/09 Northwest Forest Conference Center - Event Coordinator Assistant Cypress, TX

Assist Customers in their needs.

Assist Event Coordinator with various Clerical duties and customer service tasks.

EDUCATION

2004-2008 Cypress Creek High School Houston, TX

REFERENCES

Jennifer Prater832-***-****

W-techology Link- Value Stream Leader-Opertaions

Relationship: (co-worker)

Kimberly Cedeno 281-***-****)

Houston Ballet – Public Relations Assocaite

Relationship: (Friend)

Phil Tso 512-***-****

Travis County – Sergeant Investigator

Relationship (Friend)

• L AURA . S A BO@OUT LOOK . COM

1 9 4 0 1 TOMB A L L PA RKWA Y A P T 7 2 4 • HOU S TON, TX 7 7 0 7 0 • 281- 714- 8 9 8 3

Contact this candidate