Victoria Ann McLean Young
acr7ej@r.postjobfree.com
Cell: 336-***-****
PROFESSIONAL SUMMARY
International Information Technology professional with extensive experience in Project, Program and Change Management. Successful project management in Enterprise Resource Planning (ERP), Smart Grid, Regulatory and Financial implementations for world-class organizations. These organizations include Fortune 500 companies in, Energy and Utilities, Manufacturing, Universities, Healthcare, Food and Beverage, Transportation, Pharmaceuticals, Insurance, and Financial institutions.
SKILLS SUMMARY
Project Management
Change Management
Lean Six Sigma
Waterfall and Agile
ERP, CRM and Resource Management
Internal Business Development
Excellent Communication Skills
Vendor Management
Staff Hiring, Development and Training
Application and Process Development
MS Project, MS Office (Word, Excel, Power Point, Access), SQL, Query, SharePoint, Lotus Notes. HP ALM
PROFESSIONAL EXPERIENCE
Apex Systems 2015 - 2015
Project Manager Lorillard/ ITG Brands
Responsible for major projects in the IT Quality Compliance Area
Portfolio value of over $2M
Managed the validation of two (2) major systems
Managed the development Compliance documentation
RGP (Resources Global Professionals) 2014 –2014 Present
Consultant
Successfully managed the completion of two(2), million dollar projects in the Human Resource and Customer facing areas
Managed international multi-vendor, cross functional in-house teams in a highly matrix organization
Bank of America 2013 – 2013
Sr. IT Project Manager
SR. IT Project Management for the implementation for Resource Capacity Management tool
Developed and maintain various project schedules and budgets
Managed 5 Senior IT Project managers (Matrix)
Managed within a highly matrix arena, which included vendors and in-house personnel
Regular communications and meetings with mid to upper level management
PepsiCo 2012 - 2012
Sr. IT Project Manager
SR. IT Project Manager of the upgrade to Windows 7 for critical customer management systems (Siebel)
Manage a team of 5 Business Analyst and Developers
Develop and maintain project plan
Develop and maintain all required management reports, including weekly status, daily issues and risks and solutions
Project Budget $300,000+
Utilized company’s designated tools (Siebel, MS Office, MS Project, SharePoint, HP Quality Center)
Victoria A. McLean Young
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MYA, Inc. (Global Consulting) 2005 – 2014
Sr. Project manager
IT Project Program Management Leaders
Sr. Project Manager for various clients
Greatwide™ TruckLoad Management 2011
ERP Program Manager
Program manager for the implementation of a corporate wide ERP solution
Objective of the $500,000 project was to install a new ERP software which replaced several nonintegrated products
Managed 4 other Project managers and 10 IT and user team members
Manage the implementation plan, budget and resources
Work closely with GWT management
Utilized company’s designated tools ( MS Project, MS Offfice, SharePoint)
Duke Energy 2010 – 2011
Management Consultant (IT Project Manager) NouvEon
Project Manager on projects in the Smart Grid Emerging Technologies area
Purpose of this $1,000,000 project was to execute projects to verify Smart Grid assumptions. Project teams included IT, vendors and users
Took projects from the inception stage to developing and presenting the project concept and project charter to developing the project plan to obtaining executive approval to building and managing the project team to testing to final resolution of the project. Maintaining the project budget and timeline. Weekly project status reporting to the project team and project sponsors, monthly risk assessment, and detail to the project executives
Worked closely with the Project management office of the corporation
Projects included power line carrier communications, smart meters, integrated volt/var software, distribution forecasting and additional Smart Grid technologies
Utilized the company’s designated tools (MS Project, MS Office and SharePoint)
MYA, Inc. Greensboro, North Carolina 2005-2010
Senior Engagement Manager (Sr. Project Manager) directing projects in support of client requirements
Provided client support for the management of internal and external professionals
Managed projects which included new installations, database upgrades, applications and infrastructure
Successfully managed the implementation of large ERP projects
Engaged in continuous work on the development and implementation of best practices for change management
Created and implemented training programs to meet several software and business requirements
Developed best practices for compliance with the Sarbanes-Oxley 404 regulations
Directed business reviews to provide management tools to effectively integrate IT with business objectives
Proven ability to organize training implementation and strategic IT initiative support for clients
Extensive project coordination to work closely with internal and external auditors to ensure organizational compliance with FDA and SEC regulatory agencies
Managed the effective use of third party consultants for clients
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Sampling of Some of the Clients:
HSBC – Buffalo, New York 2007 -2008
Senior Technical Project Manager
Lead the development of the SOX 404 requirements team consisting of 10 team members, including IT, inside and outside auditors, and users
The purpose of the $40,000,000 project was to implement a worldwide General Ledger system
Managed the project plan, risk assessment project team meeting the appropriate deadlines
Developed the Change Management and the Release Management developed the guidelines for the worldwide technical staff on the implementation
Utilized the bank designated tools ( MS Project, MS Office products)
Trinity Industries 2007
Tank car and Barge Divisions
Sr. Engagement Manager (Project Manager)
Client requested a full business review for two divisions. Both of these business reviews included all areas of the business – Manufacturing, Distribution, Financials and Information Technology.
The objective of this project was the first step in evaluating the current compliance to the ERP software, the interfaces, risks, costs estimated at $2,000,0000 ; and project plan associated with upgrading the software
Interviewed and developed current work flows of the two divisions processes, use of the ERP products, interfaces with other software products, government requirements for reporting, and processes used to integrate the 3rd party offshore, Engineering, outsourced Accounts Receivable and Accounts payable, and the integration of the divisions requirements to the Corporate requirements
Developed the recommended processes, change management and use of current and upgraded ERP software
Utilized the clients designated tools (MS Project, MS Office products)
A B Mauri. 2006 - 2007
Global Manufacturing organization
Senior Project Manager
Managed the implementation for the upgrade and replacement of ERP software
Purpose of this $2,000,000 was to implement the ERP software without business interruption
Managed the project team of 15 team members that included IT, vendor and client
Developed the project plans and ensured these were met in coordination with the implementation teams
Developed and presented to senior management various project reports and presentations
Reviewed current process procedures in place for the Distribution areas and developed and presented the best of practice for these areas. Change Management
Worked closely with the Distribution areas during the testing and implementation, ensuring all personnel were experienced in the new products and procedures
Utilized the client tools (MS Project. MS Office, SQL and Query)
Cott Beverage manufacturer 2005 – 2006
One of world’s largest suppliers of non-alcoholic beverages and private label business
Senior Engagement Manager
Responsible for the implementation of Info’s ERP Lx for the client
The objective of this $5,000,000 project was to implement the software
Managed a project team of 20 team members that included IT, vendors and client business users
Developed and managed the project plan for the implementation
Worked closely with the Corporate IT director to ensure the project was on schedule and budget
Developed and presented software products education, based on the client requirements
Utilized the client tools (Web based Project management software, MS Office)
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Advanced Systems and Products, Inc. (Global Consulting) 2002 - 2005
Regional Manager (Sr. Project Manager)
Successfully developed relationships for the expansion of consulting business into the Southeast and Western regions.
Sr. Project manager for the successful implementation of ERP for various clients
Grew the business to over $1 million in less than a year
Utilized the various client tools ( MS Project, MS Office, Query and SQL)
PricewaterhouseCoopers, LLP (Global Audit and Consulting/IBM) 2001- 2002
Principle Consultant (Sr. Project Manager)
Managed practice initiative for developing BPCS to Lawson financial software integration product solution
IDVelocity, LLC (Global Consulting and Integration Solutions) 1995-2000
Senior Engagement Manager (Sr. Program /Project Manager)
Project Manager for the implementation of business solutions, which included BPCS, ERP, integration, Change Management, CRM (customer relation management), and Auto-ID (RFID) solutions software for multiple organizations
RELATED FORMER EXPERIENCES
BAUSCH & LOMB (Multi-billion dollar Global Leader in Eye Healthcare)
International Director, Information Management & Technology (Far East and Western Hemisphere)
BLUE CROSS/BLUE SHIELD (Billion-dollar Leader in Healthcare Insurance)
Project Manager
CORNELL UNIVERSITY
Applications Programmer I, II, III
TOMPKINS CORTLAND COMMUNITY COLLEGE (TCCC is a member of New York University system)
Adjunct Professor
EDUCATION
Rochester Institute of Technology - MBA Management
Rochester Institute of Technology - MS Computer Science
SUNY at Oswego – BA Business Administration
Certificates:
Lean Six Sigma
PMP recertifying
Victoria A. McLean Young
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PROJECT / PROGRAM MANAGER ROLE
In numerous clients, covering a wide range of organizations I have held the position of (Sr. Project / Program manager). The management of these projects has been hands on. The following are the processes that I have been responsible:
Extensive vendor relationships and management
Continued review and documentation of process (change) improvements; incorporating into the project
Proven ability to translate business objectives to project plans
Managed multiple projects which included applications development, database upgrades, new software implementation and infrastructure
Managed the selection and acquisition of a company for a global pharmaceutical organization
Managed the integration of acquisitions for a number of large global organizations
Review of the business and the processes within the business
Managed multiple project managers and multiple projects
Managed, in a matrix management environment team members for across the organization
Extensive experience in working with and reporting to management business and IT sponsors, PMOs, both IT and corporate
Manage the selection of the software and hardware required to meet the business needs
Extensive use of SDLC or other company required system development life cycle tools
Worked with executive management for the selection and creation of a project team(s)
Developed the project conception (scope) project charter and other project documents and presented to the executives
Developed with the team(s) the project plan, budget, resources and the tools required to monitor
Building the teams’ skills,
Identified the task and assigned responsibilities to the team members
Managed the project on a daily basis which included risk, time line, budget and any issues impacting the project
Continued communications with all areas of the organization and outside parties involved
Interfaced with other members of the organization impacted by the project. Ensure buy in and resolve any concerns they may have
Developed the weekly/monthly reports for use by the various sponsors, executives and project teams; reports have included status, budget, projection, risk assessment, etc.
Ensured any compilation documentation as required for the project