Sales Management

MOHAMMED TANVIR ALAM

E-mail: **********@*******.***

Phone: +974-***-*****

Senior Professional

~ System Integration Engineer/ Technical Consultancy/ Pre-sales ~ A passionate professional with practical experience on ORACLE Solaris (Hardware & Software), ORACLE Solaris CLUSTER, ORACLE Solaris Virtualization and Symantec Netbackup, EMC Networker, Storage EMC VNX, HDS VSP and NetApp Domain expertise in Telecom, Partner Companies, Banking Industry Certifications

PROF I LE SUMMARY

A result-oriented professional with over 19 years of experience in Project Management and Pre-sales

Displayed proficiency in managing the end-to-end pre-sales process for clients and partners from Request for Proposal (RFP) responses through tailored product demonstrations and proposals

Defined and implemented a structured way of handling opportunities involving client meeting / solution pitch

/ Request For Proposal (RFP) response/ Request For Information (RFI) response / presentation and so on

Experienced in executing and handling all Oracle Solaris virtualization (Oracle OVM, Solaris Containers), AIX & RHEL, etc.

Skilled in building & implementation of ISO and ITIL Best practice and in aligning IT processes with ITILv3 Process

Recommended and implemented service improvements using Information Technology Infrastructure Library (ITIL) Customer Satisfaction Index (CSI) to create improved efficiency and effectiveness

Skilled in configuring and troubleshooting Oracle Solaris HA (Solaris Cluster & Zone Cluster), Oracle Openstack, IBM-AIX (VIOS, LPAR), PowerHA (earlier known as HACMP); Oracle Solaris, IBM AIX & RHEL Performance tuning; all Oracle Sun Systems, IBM Power Servers & RHEL Operation Systems

Diligent in project management including planning, scheduling & negotiating with the clients as per service level agreements and conducting quality assurance & progress analysis as per quality, time & budgetary norms

A keen communicator with honed interpersonal, problem solving, negotiation and analytical abilities Key Skills:

System Administration Requirement Mapping Process Improvement Business Continuity Delivery Management Pre-sales

Project Management Techno-Functional Consultancy Release Management CORE COMPETENC I ES

Pre-sales

Providing pre-sales consultancy services & direction for developing organizational processes, framework and methodology for clients

Implementing stringent systems / measures to establish and maintain high security standards in compliance with prescribed statutory norms

Demonstrating proposals to clients, providing solution strategy (pre-sales) support encompassing briefing on client feedback / insights to help them in developing customer-specific strategies Technical Consultancy

Providing consultancy on large-scale project / program planning, execution and management, in tune with the core business objectives

Framing architectural decisions, providing leadership & direction in the areas of technology and product development to facilitate and enable growth and business agility Project Management

Recognizing for delivering projects on time, building, managing, and mentoring application development teams and organizations

Managing delivery frameworks and new technology implementation projects for streamlining related activities as per quality standards

Team Leadership

Leading, mentoring & monitoring the selection, performance review & appraisal, managing project deadlines & budget / expense approval and career counselling of multi-skilled & multi-cultural team members to ensure efficiency in process operations

Creating & sustaining a dynamic environment that fosters development opportunities & motivates high performance amongst team members; imparting continuous on-job training to accomplish greater operational efficiency

ORGAN I ZATIONAL EXPERI ENCE

Since Feb’13 Barwa Bank, Doha, Qatar,

Growth Path:

Feb’13 to Jan’14 Senior UNIX Administrator

Since Feb’14 Senior UNIX Architect

Highlights:

Supporting the response document including developing response materials; defined suitable solution & technology in alignment of the requirement of Request for Proposal (RFP)/ Expression of Interest (EOI); preparing the detailed process flow for functional requirements

Providing L2&L3 Support for all the problems that appear on the Oracle Sun Enterprise Systems SPARC & x86, IBM Power Servers

Applying latest & minor patches & upgrades for mission critical systems as per the change management procedure for Oracle Solaris, AIX, REHL

Involved in daily Health Checks (performance, CPU Usage, file system space, Memory usage) to ensure that servers are running healthy

Supervising all Oracle Sun systems, IBM AIX & Linux and related storage array devices, security of all Oracle Sun Enterprise Systems, IBM AIX & Linux, Storage systems HP-3PAR & EMC VNX, Clariion

Monitoring any new installation and configuration of the in scope Oracle Sun Systems hardware and software, IBM AIX & Linux as per the change and release management procedures

Maintaining backup jobs and tape backup system with EMC Networker & Commvault SIMPANA

Configuring and maintaining Symantec (VERITAS Volume Manager), Oracle Solaris ZFS/SVM”

Interacting with the Database, Network and Applications teams for issues related to support or business requirements (storage, space, etc.)

Understanding and executing bid management process to achieve required parameters and necessary approvals to meet client Request For Proposal (RFP) response TAT

Identifying new IT Applications potential for business transformation with substantial business impact

Guiding the set-up and customization of release procedures for classification of various internal & external documents

Conducting gap analysis, assess scope of studies and suggest solutions

Preparing help manuals for all modules to reduce queries from implementation site PREV IOUS EXPERI ENCE

Jun’08 to Nov’12 International Turnkey Systems – ITS, Doha - Qatar As Senior Technical Engineer – PS (Oracle/Sun & HDS VSP & EMC) Products Handled:

ORACLE/ Sun Solaris (HW/ SW), Oracle/ Sun Cluster, Symantec Netbackup

HDS VSP HW/SW & ShadowImage, TrueCopy, Universal Replicator

EMC (HW/SW) - VNX, Clariion, Centera

Aug’07 to Jun’08 Ericsson, Saudi Arabia & Egypt

As System & Storage Administrator (Solaris 10, 9)

Sep’05 to Jul’07 STC, Saudi Arabia

As UNIX System Administrator

Jan’02 to Aug’05 Mobily, SA

As Sun Solaris Administrator

Apr’96 to Dec’01 Al-Nofeie EST, Al-Taif (KSA)

As System Administrator

PROFESSIONAL ENHANCEMENTS

Certifications:

ITIL V3 - ITIL® Foundation Certificate in IT Service Management

EMC Certification - EMC Information Storage Associate (EMCISA)

Commvault Core Fundamentals Certification – EMEA – V10

Sun Certified System Administrator for Sun Cluster 3.2 in 2010

Sun Certified Security Administrator for the Solaris 10 OS in 2010

Sun Certified Network Administrator for Solaris 10 OS in 2009

Sun Certified System Administrator for Solaris 10 OS in 2008 Trainings:

Onsite training for Commvault SIMPANA Core Fundamental and Implementation & Maintenance – EMEA in 2014

Onsite training for IBM AIX VIOS Implementation and Troubleshooting in GBM Bahrain in 2013

Onsite training for Sun Cluster 3.2 Administration in New Horizon (SEP) Dubai in 2010

Onsite training for EMC Networker Administrator for UNIX and Windows in EMC Dubai in 2010

Onsite training for EMC Clariion Troubleshooting in Frankfurt Germany in 2010

Onsite training for EMC Centera Maintenance & Installation in Frankfurt, Germany in 2009

Onsite training for EMC Clariion Maintenance & Installation in Frankfurt, Germany in 2009 EDUCATION

B.Sc. (Computer Science) from Bhagalpur University, Bhagalpur, India in 1995 IT SK I LL S

Operating systems: UNIX, ORACLE/Solaris, Oracle Linux, IBM AIX, RHEL 5.x etc. Hardware: Oracle SPARC T5/T4, UltraSPARC Mx, Ex, & x86 Series, Sun Blades, etc. Sun Storage: Oracle StorEdgTek HDS99xx, Oracle ZFS appliances, NAS/SAN, Tape Libraries, SNDR, etc.

Virtualizations: Oracle VM, Solaris Dynamic Domains (Ldoms, Containers), Oracle Openstack & AIX VIOS/LPAR, etc.

High Availability: Oracle Solaris Cluster 3.x & Zone Cluster etc., AIX PowerHA (HACMP), VCS 5.x etc Tools: System Management (Oracle EM OpsCenter), ZFS, SAMFS/QFS, EMC Powerpath etc. EMC Storage: VNX, Clariion, Centera, SRDF etc.

Hitachi Storage-HDS: VSP, ShadowImage, TrueCopy, Universal Replicator, etc. NetApp Storage: FAS2020, FAS2030, FAS/V3210, FAS/V3240, etc. Backup Solution: Symantec Netbackup, EMC Networker, Commvault SIMPANA, etc. PERSONAL DETAI L S

Date of Birth: 10th May 1978

Address: Doha, Qatar

Languages Known: Arabic, English and Hindi

Location Preference: Ireland/ New Zealand/ Australia/ Canada/ Gulf Countries

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