Customer Service Training
Resume:
Curriculum Vitae
Ntshuxekani Amorah Chauke
*.Personal details
Surname : Chauke
First names : Ntshuxekani Amorah
Gender : Female
Identity number : 901**********
Drivers License : Code 08 (Light Motor Vehicle)
Residential Address : 23764 Orange Street, Protea Glen Ext 27, Johannesburg
Daytime Telephone number : 078*******
Cellular number : 078******* or 076*******
E-mail address : acr754@r.postjobfree.com
Home language : Xitsonga
Other language Proficiency : English, Isizulu, siVhenda, Sepedi
2.Academic details
a)Tertiary Education
Institution : University of Pretoria
Course : BSc (Hons) Appl Sci (Chemical Technology)
Start Year : 2013
Registered subjects : Carbon Material Science and Technology, Polymer Processing,
Polymer Material Science and Additive Technology
b)Tertiary Education
Institution : Tshwane University of Technology
Course : B Tech in Engineering Chemical
Year : 2012
c)Tertiary Education
Institution : Tshwane University of Technology
Course : National Diploma in Engineering Chemical
Year : 2010
P1 /P2 Completed
d)Secondary Education
School : Maphusha High School
Year : 2007
Qualification : Grade 12
e)Professional Membership :South African Institution of Chemical Engineers (SAICE)
3.Work Experience
a)Name of Company : Mintek
Position : In-Service Trainee
Duration of service : January 2010 – December 2011
Duties/Responsibilities : Perform work in metallurgical heap leach
Column laboratory: including reporting and
Plant operation work
b)Name of Company : Cermalab
Position : Lab Technician
Duration of service : July 2012 – April 2015
Duties/Responsibilities : Perform Material Testing and Report writing
Includes: thermal testing, mechanical testing,
Chemical testing, General Admin, SHEQ Rep,
Technical competent for ISO17025 requirements
c)Name of Company : Generational Training & Development
Position : Water Management
Duration of service : April 2015 – April 2017
Duties/Responsibilities : Undertake routine maintenance check on water and
waste water maintenance, undertake a visual inspection
of water and waste water plants, perform general
operational duties on treatment plants on time,
undertake incidental repairs on treatment plants
safekeeping and maintenance of technical equipment
safekeeping of water treatment plants cleaning
materials and solutions, record and present
logbook on work activities at treatment plants
4.Transferable Skills
a)Computer skills and knowledge
I have a good working knowledge of the following:
MS Word MS Excel
MS Power point Internet research
Integrated Tertiary System
b)Communication Skills
Verbal skills: my ability to communicate well with different people on the phone and face to face at a working environment and at tertiary level has enabled me acquire this skill.
Writing skills: writing reports at a working environment and assignments at tertiary environment have enabled me to obtain this skill.
Interpersonal skills; my ability to speak, write and present myself fluently and immaculately has enabled me to have good interpersonal relations with different people.
5.Achievements and Certificates: I was a top student at TUT’s Department of Chemical Engineering and Metallurgy in 2010
Certificates for attending courses such as: customer service, Excellence in service, Ethics in business, cultural diversity, project management essentials, personal qualities and work ethics, business knowledge, oral and communication skills in 2015.
Certificate for completing SHE&Q training in 2014
Certificate for attending CSIR regulation for hazardous chemical substances course in 2014.
Certificate for attending the refractory in metallurgical industries training course in 2012.
Certificate for completion Business Communication and time management course in 2010
Certificate for participating in the AEC Amersham/Thermo Fisher Scientific GLP training
Seminar in 2010
Certificate for best academic record and for best behavior In Grade 8 and 9
6.Attributes ; My hard working,organised, dependable, sociable, openness, and highly motivated qualities are attributes to my ability to associate well with people of different cultures, beliefs, and personalities.
7.References
Name or person : Faith Chauke
Designation : Incident Manager
Company : MTN
Contact telephone numbers : 083*******
Name or person : Stefan Robertson
Designation : Principal Engineer
Company : Mintek
Contact telephone numbers : 071*******
Name or person : Bruce Berger
Designation : Technical Member
Company : Cermalab
Contact telephone numbers : 082*******
Name or person : Desmond Mochethu
Designation : Programme Administrator
Company : Generationa Training & Development
Contact telephone numbers : 087*******
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