Dharmendra Kumar Prasad Ph : +91-964*******

acr72i@r.postjobfree.com 964-***-****

Career Objective:

Intend to build a career with leading corporate with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment.

Experience :

Professional Experience : (i) 7 yrs. 2 months as Sr. Executive in insurance (operation)

(ii) 1 yr 4 Months in Accenture Bpo as Process Associate. (contractual basis)

(iii) 10 months as Sr Exe in (f&a) P2P in Serco Bpo Services Ltd.

Company/ Organization:

Golden Trust Financial services as Executive from 2nd Feb 2005 to 16 april 2013.

Golden Trust Financial Services is a corporate agent of Life Insurance and General Insurance. Mutual funds, Gold funds. Scruteny, claim handling, customer service, accts. Business dispatch etc. for BAJAJ ALLIANZ LIFE INSUARNACE, FUTURE GENERALI INS. CO LTD. RELIANCE LIFE INS. LICI. Etc.

Job Profile :

(i)Worked as Sr. Executives responsible for branch activity like customer service, daily business reporting, claim processing ( Life & General Ins. – PA/MC ), dispute handling, policy owner servicing direct and by mail through various insurance companies.

(ii) Worked with Accenture Bpo as Process Associate. Back office associate for customer support on SAP. Including query resolution on mail with Local Customer Service (client site) for France, Belgium and Netherland country site.

(iii) Worked with Serco Bpo as Sr. Exe. P2P including query resolution on mail with Local Customer Service. (SAP)

Company Organaisation:

Serco BPO as Sr. Exe. process associate P2P From 03 Nov 2014.

Current CTC : 2,50,000 p.a.

Expected CTC : 300,000– 3,50,000 P.A.

Technical Skills :

Operating System : MS-Dos 6.22, Ms-Windows Xp, Win 7, Linix.

C++,C, Sybase, oracle,

Application Softwere : Ms-Office ( Ms-Word, Ms-Excel, Powerpoint )

NIIT One yr HNC Diploma From Dhanbad (1999)

( CIC) Certificate In computing From IGNOU 2000

Academic Qualification :

-B.com. (62 %) from BINOVA BHAVE UNIVERSITY (2012)

-Intermediate ( Science ) (50 %) from B.I.E.C., Patna (1999)

-Matriculation from B.S.E.B., Patna (50.4%) (1995)

Personnel Profile :

Full Name : Dharmendra Kumar Prasad

Father’s Name : Sri Bhairow prasad

Date of Birth : 10th January 1980

Marital Status : Married

Nationality : Indian.

Gender : Male

Pan No. : AOCPP3096H

Contact Information:

●Permanent Address : C/O MADHURI DAS B.C.C.L Colony, Kusum vihar City : Dhanbad Dist : Dhanbad State : Jharkhand. PIN : 828020

Communication Address DHARMENDRA KUMAR PRASAD

Room No 18

22/3, Dlf, Ph-III

Gurgaon, Haryana

PIN : 122001

Declaration

I consider myself familiar with Computer Science Aspects. I hereby declare that the information furnished above is true to the best of my knowledge.

Date :

Place : GURGAON ( Dharmendra Kumar Prasad )

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