Project Manager Customer Service

Lizbeth Yalu Harrington

***** ******** *****, *** **, Spring Lake, MI, 49456

Home: 616-***-**** - Cell: 231-***-**** - ***.*******@*****.***

Summary

Project launch leading supplier material to ensure production validation based on project manager timeline and achieving customer satisfaction for a global automotive company.

Accomplishments

Performed project launch activities for production assembly lines at Integrator in Grand Rapids and accomplished the deadline for production validation time.

Coordinated and implemented over 20 engineering changes and tracked all problems for the new project launch decreasing scrap levels up to 50%.

Analyzed weekly releases for supplier and tracked material increasing productivity and saving cost for excess inventory up to 30%.

Work Experience

Lear Corporation, Saltillo, Coahuila (Mexico)

Material Planner 11/2013- 05/2015

Analyze and send weekly 830 releases for over 200 part numbers to suppliers by EDI system.

Track supplier shipments to ensure material arrives on time.

Weekly CUM reconciliation for part numbers and returnable containers with suppliers.

No PTAs incurred achieving the annual goal metric.

Control and manage PFEP information increasing 30 % of logistics savings.

Maintain accurate inventory levels from production process to finished good increasing productivity at production lines up to 20 %.

Generate daily critical material reports, avoiding any risk of expedite material.

Lear Corporation, Saltillo, Coahuila (Mexico)

Project Engineer (Coordinating New Projects) 02 /2013 - 11/ 2013.

Perform project launch activities for production assembly lines at Integrator in Grand Rapids, MI.

Coordinates new production line (K2XX for GM) consisting of motor assembly and bracket weldments for reclining automotive seats.

Plan material resources for production line validation.

Validation of equipment, including run at rate prior to shipment to Saltillo, Mexico facility.

Coordinates the shipment of equipment from USA to Saltillo facility according to just-in-time production plans.

Coordinates and implements over 20 engineering changes and problem tracking for resolution of open issues to achieve customer requirements.

Dudek & Bock Saltillo, Coahuila (Mexico)

Cost and Sales Estimator 1/2012 - 2/2013

New business quotes estimated material costs, production, labor, packaging and shipping of each project.

Negotiate with the supplier to developing efficient supply base to obtain optimal material cost and quality.

Coordinated projects from the quote to the Production Part Approval Process.

Sales team support as well as Customer Service and Project Manager increasing sales up to 15% compare to the year prior.

Education

University of Coahuila, Mexico - 2006 – 2011 B.A. in Marketing

Westchester College, New York, 2011-2012 ESL (English as Second Language certificate) & English for business

Skills

Bilingual: English and Spanish - Continuous improvement - Interpretation of GD&T - AS400 and Microsoft offices software – leading new projects – Inventory Levels - Lean Manufacturing- Project management.

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