Human Resource Professional

SUZANNE AUSTIN

**** ******** ****** *****: 619-***-****

San Diego, CA 92116 Email: acr6u4@r.postjobfree.com

Human Resources

Self-directed business professional with extensive experience serving as a trusted advisor to managers, supervisors, and administrators in all human resources practices from budgeting to compliance. Proven history of recruiting talented team members, interviewing job applicants and evaluating skills, checking references, drafting offer letters, and managing the onboarding process. Demonstrated expertise in staff relations and counseling, employee training, labor and employment matters, and ensuring compliance with federal, state, and company’s HR policies and regulations. Experienced handling employee payroll, benefits, insurance, and records maintenance. Innovative leader with exceptional problem solving, communication, and interpersonal skills. Proficient in all Microsoft Office applications including, Excel, Word, PowerPoint and Outlook.

Areas of Expertise

Hiring & Onboarding

Staff Recruitment & Retention

Business Operations

Personnel Documentation

Performance Management

Budgeting & Finance

Benefits & Compensation

Employee Relations

Professional Development

Status Reports

Training & Mentoring

Health Insurance & 401K

Professional Experience

LIONBRIDGE TECHNOLOGIES @ HEWLETT PACKARD SAN DIEGO, CA 3/2015 – Present

Resource Coordinator

Responsible for recruiting, including interview coordination, on boarding and new-hire paperwork

Organize employee events per scheduled budget

Assist Lionbridge Site Manager with administrative duties

Help create training and orientation programs

Act as a liason between site office and Corporate Human Resources

Manage the employee referral program

FTD Companies (FORMALLY PROVIDE COMMERCE) SAN DIEGO, CA 10/2014 – 3/2015

talent acquisition coordinator,

Audit all pre-employment documents to ensure they meet with company requirements.

Update candidate records, input candidate data as necessary

Evaluate and analyze requisition sourcing models for efficiency, company cost, customer satisfaction and quality of hires

Maintain candidate pool by evaluating sources, attending job fairs for company and partnering with local schools and career centers

Responsible for upholding 3 separate managers interview calendars

Participate in current orientation programs

COMIC-CON INTERNATIONAL, SAN DIEGO, CA (seasonal) 2014

ASSISTANT TO HR DIRECTOR

In charge of recruiting and organizing over 4,000 volunteers for summer convention.

Assisted in interview process of on-site workers.

Prepared all new hire paperwork and set up individuals in ADP payroll system.

Conduct new hire orientation.

Process payroll for all temporary employees.

PCD MANAGEMENT CORP., San Diego, CA 2012 – 2013

Interim HR coordinator

Played a key role in ensuring the successful launch of 2 San Diego County Apartment Communities. Structured and implemented programs and policies in the area of training, compensation structures, incentives and new-employee orientation.

Lead the recruitment process inclusive of temporary and full-time job postings, initial screening & evaluation, skills assessment, interview coordination, hiring and salary recommendations, background/reference checks, applicant status updates. Review/approve recruitment & temporary staffing invoices

Collaborated with Human Resources Manager to generate offer letters and individual employee benefits packages

Provided extensive on-the-job training to employees

Introduced company’s first formal performance review program, creating a well-received tool that was later adopted

Assist employees by handling HR related questions, interpreting and explaining human resources policies, and helping resolve employee relations issues as needed

Appropriately notify payroll thru ADP of any employee action relevant to their area of responsibility

Fostered a positive attitude toward organizational objectives

PACIFICA COMPANIES, San Diego, CA 2009 – 2011 HR Assistant/operations supervisor

Motivated staff to achieve company goals and objectives, boosting customer service and profitability

Coordinated internal and external job postings

Began the process of writing an employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits

Schedule and complete new hire intake process (ensure all required documentation is completed and approved; review benefits; advise on drug and alcohol screening; report status to hiring manager and confirm hire, start date and New Employee Orientation dates with both new hire and hiring manager)

Represented organization at local job fairs

GABLES RESIDENTIAL, San Diego, CA 2004 – 2008

hr administrator/Regional Manager

Developed and executed all operating budgets, business plans, and training programs for all associates

Assist, support, and coordinate Human Resource functions to ensure high quality support

Develop and place advertisements for job vacancies; assisted with search process including interviewing

Reviews, processes, supports, and enters data related to various benefits, leaves, employment, enrollment, salary, information and other confidential HR records

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind 0% employee turnover rate where high turnover is the norm

Works with local leaders and employees at various sites, providing on-site support for strategic initiatives, delivering presentations of topical interest, and supporting employee events

Facilitated monthly Manager Round Table meeting to resolve departmental issues

Education & Training

Human Resources Certificate, San Diego State University, San Diego, CA

Bachelor of Fine Arts, Moore College of Art, Philadelphia, PA

Professional Affiliations

Society of Human Resource Management, Member

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