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Service Customer

Location:
New Delhi, DL, India
Posted:
October 22, 2015

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Resume:

ANIL PATEL

Phone: +919*********

Mailto: acr6gb@r.postjobfree.com

Objective

A growth oriented position where I can leverage my technical and analytical skills to improve operations and to contribute to the organization’s success.

Experience Summary

• Worked as Trainee in INFOSYS Mangalore.

• Having 3 moths of experience as a developer and web designing using Java, Putty.

• Hands-on experience in software development life cycle process including requirement definition, testing, maintenance and enhancement.

Technical Skills

Languages Java

Tools Putty, Oracle SQL Developer

Environment UNIX, Windows 2003/XP/7

Databases SQL, MySQL

IDE Eclipse

Certifications

Title Languages Acquired On

Infosys Java, MySQL 10/02/2015

Project Experience Summary

Project Easy Cloud

Customer Cloud Consulting Company

Period 05/01/2015 to 15/01/2015

Role Team Member/Web Designing

Description This project deals with documentation of Customer and Service Provider with the help of Cloud Consulting Company. It manages and maintains Service Provider details and customer details to reciprocate its functionality as an online service.

Easy Cloud allows customer to subscribe new cloud services online. A Service Provider can register to provide their cloud services and maintains customer documentation. It has complex search engine to track details of the customer and the appropriate validation should be done accordingly.

The system is implemented using 3-tier architecture, the front End will be HTML. It will call some functions that are made in PHP. PHP would be the second layer having the Business Logic as well as Database connectivity with MySQL as third module at the back End.

Highlights and responsibilities • Analysis of new change requests from customers.

• Working on enhancements including HTML and database along with PHP with Business Objective.

• Analysis and development of the new enhancement requests.

• Analysis of Service provider issues to perform Process Improvement activities.

• Handling customer issues and queries to overcome those issues.

• Stabilizing system and to speed up the process between them with less manual intervention

• Ensure error free timely response system, availability across multiple environment/systems and related infrastructure.

• Continuous knowledge transition, documentation, ensuring quality to customers.

Team Size 04

Platform MySQL, PHP

Education Summary

Qualification Category Institute Major and Specialization

Bachelor Of Engineering Malwa Institute of Technology, Indore Electronics & Communication

Standard XII / H.S.C. Everest English H.S School, Dewas. Physics, Chemistry, Mathematics.

SSC(X) Everest English H.S School, Dewas. -

Personal Details

Name Anil Patel

E-mail acr6gb@r.postjobfree.com

Mobile Number +91-900*******

Date of Birth 28th Dec, 1993

Gender Male

Marital Status Single

Nationality Indian

I, hereby declare that the information given above is true to the best of my knowledge.

Anil Patel



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