Campbell Hall, NY *****
********.****@********.***
PATRICIA ZALE
SKILLS & ABILITIES
I possess excellent oral and written communication skills. My problem solving skills set me apart from the rest. I am well organized, a team player, self-starter and proficient in Microsoft, word, excel and power point. My customer/client service skills are second to none and I possess excellent leadership qualities.
EXPERIENCE
Disaster Services Coordinator, 2011 - Present
The American Red Cross
Recruited, interviewed and mentored volunteers, implemented volunteer liaison program, supervised and coordinated an internship program for 9 semesters for Suny New Paltz
Staffing, and assigning group activities, positions, and computing hours. Processed incoming staff and volunteers.
Case Work Supervisor: Oversaw and implemented casework for 3 counties, touching over 1,000 clients.
Implemented new procedures, managed special programs and oversaw two system and bank conversions
Typed correspondence, scheduled meetings, maintained filing system
Proficient in Microsoft Word, Excel, Power Point and Outlook.
2011 – 2013
Jewelry By Expresso
Developed relationships with 30 wholesalers, over 20 event organizers, and hundreds of clients.
Negotiated inventory pricing and retail rent space
Created a marketing plan based on demographics and psychographics for over 100 products for retail events as well as internet sales
Fiscally responsible for accounts payable, accounts receivable, inventory control and tax reporting.
Account Representative, 2010 – 2011
Hanesbrands Inc.
Maintained relationships with store staff and management for 6 department stores
Launched new product lines, and assured that advertising deadlines were met for 5 brand names
Assured inventory levels were maintained, products were ordered timely and displayed in agreed upon space
Initiated detailed inventory and sales projections for multi-million dollar company
EDUCATION
Laboratory Institute of Merchandising Degree in Marketing Graduated 1982
PRIOR EXPERIENCE:
Lily of France/Wacoal
8 years’ experience assisting the Vice President of Sales in a manufacturing sales office and distribution center,
Ran all related sales reports for management and our customers
Assisted buyers in purchasing products and with inquiries, Handled client complaints