Jas Singh

Kitchener, ON 519-***-****

acr5op@r.postjobfree.com https://ca.linkedin.com/pub/jas-singh/8a/564/179

HIGHLIGHTS OF QUALIFICATIONS

Supervised established client accounts – contacted clients regularly to establish effective working relationships; maintained relationships with the company’s customers.

Solid 10 years professional sales, customer service and merchandise management experience

Eight years training experience of company processes and procedures

Five years of managerial experience in boosting employee morale and productivity

Four years in a wireless division understanding procedures, sales growth and customer satisfaction

Solid leadership skills by; training, mentoring, coaching and supervised up to 15 colleagues

Developing sales processes for upcoming colleagues to follow and build pipeline

Expertise in a variety of model operating systems (Blackberry, Android and iOS software)

Multiple carrier understandings and enterprise applications (gmail and drop box)

Strong negotiation, problem solving, and analytical skills

Proficient in Microsoft Office Suite, Sales central, AS400 SMART System, CRM, and sales software’s

Knowledgeable in Retail sales for branded and private label’s

Thrive under pressure with a strong attention to detail, attentive and strong organization skills

Strong communication, mediation skills and results driven to succeed

PROFESSIONAL EXPERIENCE

LiveApp, Waterloo, Ontario

Inside software Sales April 2015 - Present

Hunt for potential clients in a variety of different business areas, including sports teams, events, agents, artists and general businesses

Building and maintaining relationships with key corporate accounts and adding value to gain an understanding of their businesses

Educating clients about companies products and improve their mobile experience within the App

PURE Distribution, Kitchener, Ontario

Regional Sales Manager (Part-time) July 2014 - Present

Managing and leveraging relationships directly to medium to large accounts within KW

Assess client’s needs to all accounts in a timely fashion; in person, phone and email

Ensuring all documentation is signed and agreed by customer, communicate various applicable costs and generate revenue growth while keeping all new and existing clients up to date

Develop sales plans unique to prospective clients, business requirements and profits

Solid driver of sales and exceptional customer interaction, building relationships with new and existing vendors, clients and suppliers

Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; implementing change

Wal-Mart Canada Corp., Kitchener, Ontario

Department Manager – Hardware, Electronics, Sporting goods Apr 2009 – May 2013

Worked with senior management team and utilized problem solving skills to handle difficult situations with customer’s suppliers and staff

Supervised up to 15 colleagues to ensure productivity, safety, and meeting quality standards

Trained mid-level managers and employees on department functions, internal procedures and customer-centric focused principles

Responsible for visual merchandising by creating vibrant product displays, pricing adjustments and reflective for new promotions to Market for daily sales targets

Sales Specialist – Wireless Division Aug 2005 – Apr 2009

Execute technical sales process by gathering customer requirements and making recommendations suited for customers’ needs

Provided excellent customer service by being intuitive to customers’ needs, create and maintain solid long-term customer relationships, and dedicated service intent

Expertise and product knowledge in telecommunications and electronics assisted established customer confidence and effectively close sales

Educated customers on quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates

Prepared sales contracts with major network carriers, facilitated credit checks and ensured payments are in agreement with payment terms

Collaborated with sales associates to maintain sales, inventory, and execute daily stock maintenance

EDUCATION

Sales/Marketing Jan 2014 – Apr 2014

Conestoga College, Kitchener, ON

Program Highlights

Introduction to the world of marketing, understanding of Canadian and international marketing structures and techniques, including; planning and forecasting techniques, analyzing costs/loss and benefits of marketing mixes, interpreting market research data and consumers

Interactive course engaging in knowing the customers and merchandise strategy with the market

Sales and Marketing views

Mechanical Technician Coop/Apprenticeship Program Sept 2005 – Sept 2009 Conestoga College, Kitchener, ON

Program Highlights

Machine Theory/Practical Set-up process describing a variety of focused courses in Metrology; ACAD CNC; Math; Jigs & Fixtures

Entrepreneurial fundamentals to possessing to successfully operating a production machine shop

Understanding cost, loss, profit, net value and worth value and code regulations to follow.

Certifications

Conestoga College GMM – Certificate of Apprenticeship Aug 2010 – July 2013

Georgian College – OMVIC Automotive License Feb 2015 – Feb 2017

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