TODD ROBERTSON

** ******** **** 978-***-****

Concord, MA. 01742 acr5on@r.postjobfree.com

Reliable and creative office services professional who is familiar with programming Ruby and Python and has an education in mathematics seeks employment.

Accomplishments:

Organized and managed the parts inventory at Truck and Auto Repair resulting in more completed work and less downtime due to proper inventory levels.

Increased output of image scanning department of Personal Technology Research by

25% without additional expenditures by eliminating time consuming steps in the

scanning process.

Generated reports for Personal Technology Research which allowed customers to

gain more insight concerning their market share data.

Created a program using Microsoft Access which increased revenue to our department at Danka Services.

Utilized organizational and mechanical skills to keep office equipment functional on a

consistently high basis for Danka Services at their IBM office.

Created documents which outlined details of production processes. These documents

enabled other employees to do unfamiliar production jobs when necessary.

Created a software library using Lotus at Sun Microsystems. This increased the

ability of sales people to acquire specific software quickly and satisfy customer demands.

SOFTWARE:

Windows, Word, Excel, Access – Proficient

Adobe Photoshop, Dreamweaver, Lotus 1-2-3, SAS(base), Unix, Powerpoint – Basic Knowledge

RICOH CORP. 3/2009 - Present

Customer Service/Equipment Maintenance Devens, MA.

Maintain all office equipment for Ricoh at client, Bristol Myers

Wrote Ruby on Rails and Python program to monitor office equipment malfunctions - reads web pages

Prepared monthly reports for Ricoh

Managed parts inventory

Documented office processes, so other Ricoh personnel could perform my duties when necessary

TRUCK AND AUTO REPAIR 2006 – 4/2008

Parts Manager/Office Clerk Waltham, MA.

Shipping & Receiving, managed parts inventory

Performed receptionist duties as needed

Processed inspection stickers, tank testing paperwork

Documented office processes, deposited checks at bank

Picked up and delivered parts, cleaned the shop

TODD ROBERTSON

978-***-****

acr5on@r.postjobfree.com

BUNCE INDUSTRIES 2003 – 2005

Calibration Technician Stow, MA.

Cleaned and calibrated surveying equipment

Repaired power cables

Picked up and delivered surveying equipment

Cleaned shop weekly

PERSONAL TECHNOLOGY CORPORATION 2000 - 2003

Data Analyst. Framingham, MA.

Analyzed pricing data for typing mistakes, corrected and cleaned pricing data

Input data from internet sites and Sunday newspapers into company database

Verified pricing data for lowest priced items are correct

Used Excel to create reports, reviewed customer reports

Scanned images using Adobe Photoshop, uploaded images onto company website

DANKA CORPORATION 1996 - 2000

Office Clerk/Admin. Assistant Waltham, MA.

Employed at Danka Services while working in the mailroom of IBM.

Shipping & Receiving and reception duties

Maintenance of all of IBM’s office equipment.

Created and updated IBM employee database using Microsoft Access

Copied documents using high volume copier

Backed up Supervisor during abscences

Generated monthly reports for Danka

Modified forms for shipping, documented all office processes

OTHER COURSES: DC Circuits, AC Circuits Cost Accounting I & II

Financial Accounting I Accounting I and II

Circuits III

EDUCATION: University of New Hampshire University of Massachusetts at Lowell

Degree: B.S. Math Degree: M.S. Math

Mount Wachusett Community College – Automotive Repair

Northeast Institute of Technology - HVAC

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