Customer Service High School

Shawn Furtick

*** **** ****** **. ********** SC *9115

Home: 803-***-**** - Cell: 803-***-**** - **********@*****.***

Summary

A challenging career that display my work ethics. The ability to display myself through motivation, self-starter, quick

learner and flexibility. An interesting position with a growing company to start my career as a hard worker, a team

member and leadership. Machine Operator with positive attitude and a commitment to safety, quality, customer service

and lean manufacturing.

Highlights

Materials handling training

Safety-oriented

Safety inspections

Work with operational process tools

Able to lift up to 50 pounds

Self-motivated

Efficient

Work with operational process tools

Accomplishments

Problem Diagnosis

Used operational knowledge of systems, parts and components to solve problems that arose during assembly.

Personally managed production activities to guarantee 75% of orders were shipped on-time.

Training

Trained all new CNC Operators on safe and efficient handling of machines.

Experience

Team Leader

February 2007 to Current

Husqvarna Outdoor Product - Orangeburg, South Carolina

Helped achieve company goals by supporting production workers. Ensured the most cost-effective production methods

were employed. Worked with managers to implement the company's policies and goals. Adhered to all applicable

regulations, policies and procedures for health, safety and environmental compliance.

Caretaker

September 2005 to February 2007

Orangeburg Disability Board - Orangeburg, South Carolina

Charted and recorded information in client files. Checked facility for open windows, locked doors, malfunctioning smoke

detectors and other safety hazards.

Customer Service Specialists

March 2001 to December 2005

Walmart - Orangeburg, South Carolina

Worked as a team member performing cashier duties, product assistance and cleaning. Guaranteed positive customer

experiences and resolved all customer complaints. Responsible for ringing up customers in a timely manner and

guaranteeing high level of customer service. Stocked and rotated inventory regularly. Organized the store by returning all

merchandise to its proper place.

Education

High School Diploma: High School Diploma, 1995

Orangeburg Wilkinson High School - Orangeburg, South Carolina

Orangeburg Wilkinson High School 1991-1995 graduated with Honors.

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