Chris Thomas

Central Alberta, 403-***-****

acr5fd@r.postjobfree.com

A highly successful, results- oriented Sales Professional with over 8 years experience in Sales, Distribution and Product Training. Consistently exceeds targets. A proactive, versatile, problem solver known for assessing and exceeding external/internal client needs while generating a solid contribution to the organization. Dedicated professional with expertise in all aspects of strategic business evaluation, advisory and consulting with all levels of Management. Proficient in writing detailed proposals, quotes and all types of B2B communication. Expert cold caller, hunter, farmer. Excels in client service and retention while maintaining strong business acumen and high sales closing ability. Have supported a large territory with travel up to 50% - continued willingness to do so. PROFESSIONAL EXPERIENCE

Continental Tire Canada - Area Dealer Manager 2011- Present

• Successfully managed and cultivated new business growth throughout my large territory (AB, SK and MB), through consultative selling, persistence and strategic ideas to earn sales. This included creative promotions and specific marketing for each client.

• As a high performer was asked to coach and mentor select management members as well as the entire service and parts teams to better develop sales strategies and increase brand awareness.

• Top- performing sales professional with the entrepreneurial vision and leadership skills to drive expansion. Meets and exceeds monthly mandated face- to- face visits through strategic business planning and innovative sales initiatives. Provide custom hands on support for dealers with 50% travel through my territory.

• Every year dominated the Prairies with growth from 56% in year 1 to a current increase of 436% year to date.

• In the last four years seasonal training attendance has grown from one session in one city with 3 attendees, to 3 sessions across 5 cities with 25- 30 attendees per session, twice annually

• Quality- focused Account Manager motivated on driving sales and maximizing profits by conducting on average 26 separate Dealership trainings annually with enthusiasm and proven success.

• Exceptional Business Development Representative who successfully grows brand awareness through increased market penetration and new market development.

• Known as the Subject Matter Expert (SME) on SalesForce CRM based reporting. Through this knowledge was able to show how the CRM was a powerful business tool to help run specific reports, which allowed for better understanding of analytics, which increased territory penetration. Trained and responded to numerous inquiries for team throughout Canada.

• Persuasive business development professional successful at establishing and maintaining key partnerships with corporate decision makers.

• Responsible to mentor, onboard and train all new hires in the Western provinces.

• Dedicated as the company Lead providing complex IT support for mobile field communication devices. This included troubleshooting, coaching and assist with how to maintain devices for optimal uptime.

• Expert knowledge for company specific mobile communication app. Became the Lead training and

“go to” person for numerous inquires from Canadian team. Cintas - Customer Enhancement Specialist 2007- 2011

• Held numerous roles simultaneously while at Cintas.

• Positively managed new customer installs. Skilled at maintaining tight service schedules while increasing client satisfaction,

• Amplified client retention through constantly looking for new ways to promote products and build professional network ties.

• Managed, Mentored and Trained all new employees. Created custom documentation and manuals for new hires upon start with the company.

• Developed, Lead and Facilitated weekly training sessions to large groups educating staff on proper implementation procedures.

• Responsible for loss prevention – during tenure loss % decreased.

• Inventory management, ensuring proper inventory balance for the business while maintaining client expectations of product deliverables.

• Highly effective with efficient maintenance of the fleet.

• Warehouse and lead safety coordinator to ensure company mandated programs were followed and maintained.

Ecolab Canada - Sales/Service Technician 2005 - 2007

• As the Sales and Service Technician I was dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results- oriented and proactive in addressing and resolving problems.

• Solid technical analysis of company sales, company expenses and inventory. Responsible for scrutiny of the three areas to successfully achieve corporate goals of profit.

• Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and administration.

• Evaluated the operation of machinery and through calibration, improved on the function of the machinery.

• After machinery evaluation, created training materials, PowerPoint and provided technical training to staff to increase levels of efficiency.

• Excellent client service provided by being thoroughly involved in many aspects of the business. Was a true Consultant for clients providing a high level of quality service in all areas.

• Tactfully addressed and managed a large variety of client and staff queries to their full satisfaction.

• Exceptional Account Executive who consistently achieves annual sales objectives and increases the overall client base.

EDUCATION, PROFESSIONAL DEVELOPMENT AND AWARDS Grant MacCewan University - Edmonton

Humanities studies - 2002- 2004

ContiTire Award for surpassing sales targets 2011, 2012, 2013 and 2014 Expert in CRM and SAP SalesForce format Advanced Microsoft Office and the Apple iOS equivalent Microsoft Excel - Level 2 Certified

Effective Negotiation Strategies - Certified

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