Patrick C. Ihekwu

** ****** **** ****

Durham, NC 27704

919-***-**** Cell

acr57o@r.postjobfree.com

Objective: Position in management, administration, counseling, healthcare center, or sales with 15+ years of experience.

Experience: Mark Jacobson Toyota Durham, NC

Sales Associate 2012 to 2012

Greeted customers, showed them cars in showroom and in inventory on the lot

Explained features of different models and accompanied them on road tests

Wrote up invoices for sales and arranged detailing and delivery

Combined Insurance Company of America Greensboro, NC

Sales Representative 2011 to 2011

Just In Time Youths Services Inc. Burlington, NC

Residential Counselor June 2009 to October 2009

Executed daily operations of observing and monitoring clients in order to make better adjustment plans and intelligent life goals for the clients.

Prepared foods for the clients and feed the clients.

Administered medications and “CPR” to clients and make other important medical decisions.

Directed and assisted clients with the group home’s program structural orientations to achieve significant improvements in their personal goals.

Successfully resolved conflicts between clients.

Determined needs to prompt and process the clients’ misconducts.

Wrote and produced incidence reports and suggested remedial corrective measures and actions to take.

Discussed and executed programs related to assignments of chores, personal daily activities, and social, recreational activities and group home living.

Provided individual and group guidance services relative to problems of scholastic, educational, and personal-social nature to group home clients.

Investigated reports of misconducts and strived to resolve and eliminate causes of conflicts by counseling clients on things that will help them to become good responsible citizens.

Monumental Life Insurance Company Greensboro, N. C.

Insurance Agent June 1998 to December 2008

Compiled lists of prospective clients to provide leads for additional business.

Executed daily operations of issuing insurance to new and current clients.

Calculated and quoted premium rates for recommended policies, using calculator and rate books.

Contacted prospective clients and explained features and merits of policies offered,

Recommended amount and type of coverage based on analysis of prospect's circumstances and utilized persuasive sales techniques.

Called on policyholders to deliver and explain policy, to suggest additions and changes in insurance programs, and to make changes in beneficiaries.

Responsible for supervisory duties and the training of newly hired agents.

Collected premiums from policyholders and kept records of payments.

Delivered huge amounts of death claim benefit checks to beneficiaries.

City of Durham Durham, N. C.

Records and Information Specialist June 1994 to June 1997

Executed daily operations of the Records and Information Division.

Questioned callers to ascertain nature of their complaints.

Was instrumental for recording complaints of the city customers.

Routed documents to appropriate departments or offices for actions.

Trained interns for their school works and school assignments.

Notified supervisor of patterns of poor provision of service.

Maintained up-to-date reference materials and files.

Responsible for establishing work log, executed daily operations of scanning vouchers such as ordinances.

Successfully handled and maintained policy resolutions, assessments agenda, council minutes, personnel files, risk management (workman's comp. claims, safety records, and medical records), accounts payable, revenue billings and collections, inspection services.

Successfully handled quality-controlled documents, retrieved data from inboxes or file cabinet. Assisted departments to locate documents in computers.

Maintained excellent technical support with departments. Transferred data from server to MVS-ESA mainframe. Installed software in departments and performed consultative role on applications. Maintained integrated data reporting and data base system in Records and Information division.

Hill Haven Convalescent Home – Roxboro Road Durham, NC

Nursing Assistant I (part-time) 1990 to 1990

City of Durham Durham, N. C

Cashier May 1990 to June 1994

Processed tickets, collected monies, received and adjusted customer's complaints, installed tickets in spitters, responsible for equipments and monies collected, deposited monies in banks, prepared daily reports, rented vacant lots, and prepared billing statements.

Prior Experiences:

African Continental Bank, Nig. LTD. Lagos, Nigeria

Technical Officer, Building/Renovations Department (Bank Buildings.)

Nigeria Ports Authority Lagos, Nigeria

Supervisor, Building Department (Offices, Roads, Bridges, and Houses.)

Education: North Carolina Central University Durham, North Carolina

Masters of Arts/Science in Public Administration and Education

Shaw University Raleigh, North Carolina

BA – Public Administration

BA – Community Development and Planning, Minor in Civil Engineering

Hill Haven Convalescent Home Durham, NC

Nursing Assistant I Training 1990

Boys Technical College Aba, Abia State, Nigeria

City & Guilds of London in Building Carpentry and Joinery Diploma

References: Available upon request.

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