Customer Service Inbound & Outbound Calls / Data Entry Clerk / Account

SHABANA MUMTAZ

*** ******* *****, **** #***

Mississauga, ON l5B3Y6

Phone: 905-***-****/Cell: 416-***-****

acr539@r.postjobfree.com

Objective:

Looking for a position in an established accounting firm. Self starter result oriented, very responsible and esteem professional.

Skill & Ability:

● Bookkeeping

● Simply Accounting

● Quick Book

● AccPac

● Accounting & payroll. With (Canadian Payroll Association)

● Microsoft Word, Microsoft Excel & Microsoft Power Point Outlook & Email

● Ability to act independently and as a team

● Decision making skills, & Good communication skill. & Good customer dealing

Work Experience:

Maas Communications, Montreal, QC September 2003 – November 2005

Telemarketer

Responsible for government grant processing through telemarketing. Obtained client information and entered into the data system to initiate the process, requested documentation as per the government program, provided explanation to clients and assist them in complying with the government program.

K.K. Mehta CPA Associated, PLLC, February 2001 – April 2003 Long Island, NY. USA

Data Entry Clerk

Responsible for making data entries before the tax preparation for individual and corporate clients, bank reconciliation, payroll management and income and expense statement.

Federal Express, Karachi, Pakistan November 1996 – July 1998

Public Relation Officer (PRO) Cargo Dept.

Responsible for marketing of Cargo products and services provided by Federal Express. Introduced and explained newly initiated services to clients, discuss pricing, schedule shipping etc.

Toyota Indus Motors, Karachi, Pakistan September 1992 – August 1996

Assistant Sales Manager

Responsible for introducing the new model cars to visiting customers and via teleconference, arrange different marketing events and provide guidelines for advertising. Discussed with management and applied new ways to increase sales and improve customer services.

Qualification:

● Accounting & Payroll Administration,

Canadian Business College

Mississauga, Ontario

● Bachelors of Arts,

University of Karachi, Pakistan

Languages: English, Urdu, Hindi, Punjabi, etc.

References: Will furnish upon request

Contact this candidate