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Sales Customer Service

Location:
Rock Hill, SC
Posted:
October 21, 2015

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Resume:

SCOTT GAMBLE

**** ****** *****

ROCK HILL, SC ***32

acr51i@r.postjobfree.com

803-***-****

SUMMARY:

A highly-skilled motivated professional, offering 24 years of comprehensive, business to business sales, supervisory and manufacturing experience. A well-organized team player with a keen perception for assessing customers’ needs one who takes the initiative, assertive to produce results.

WORK HISTORY:

Industrial Sales Account Representative June 2015-Present

Unifirst Corporation, Charlotte, NC

B2B commercial account representative for Facility Services & Apparel covering greater

Mecklenburg and surrounding counties. New Business Development via prospecting,

qualifying sales through customer information for reports and forecasting.

Maintaining relationships with customers controlling CRM database.

Vendor Cost Analysis for performance and economic development.

Contracting & price negotiating services, to fit the client’s budget.

Executive level relationships and acquiring approval from top down, monitor production of all top accounts & evaluate trends within my market.

Computing costs for determining work scope of scheduling, waste, installation, P&L

Negotiating contract time limits and clauses prepare sales proposals.

New Business development increasing national sales PV accounts.

Sales Manager/Operations 2010- 2015

Serenity Corporation, Charlotte, NC

Operated in a consultative capacity and positioning logistics solutions around the client’s service and solutions capability. Creating & growing sales by identifying B2B, Commercial & Residential opportunities and daily operations, via synergy, negotiating contracts, while traveling 65% encompassing 4 states.

Maintaining executive level relationships with strategic customers to create win-win solutions in a consultative manner.

Licensed Adjuster, HAAG Certified Engineer Inspector, Property & Casualty; Life and Health Agent.

Cost analyzes sales territories for performance and develops strategic plans through sales process and cycle.

Increasing sales goals by 43% in 2011, budgeting by cultivating and researching new customers

Personally hired, trained, supervised 38 representatives.

Inspecting properties for integrity, technical analysis of failure and damage.

Clientele estimates and reporting, managing projects $5500.00 to $757,000.00

Computing costs for determining cause and scope of damage.

Procurement of materials, waste factoring, scheduling, installation to completion.

Met account performance objectives.

Scott Gamble Page 2.

Sales Operations Manager/Principal 2007-2009

Lifestyle Properties Sales & Marketing, LLC - Fort Mill, SC

Working directly with CEO, COO’s, land developers, investors and builders; marketing and selling their projects via client based criteria. Diverse projects included land developments in various stages of completion, to new home construction programs.

Designed marketing strategies and created advertising materials.

Budgeting projects ranging $100,000 to $4,200,000, coordinating growth and sales.

ROI for investors 23%, through continued marketing increasing additional sales of 10%.

Road warrior focusing on sales and superior customer service, covering Southeastern US.

Negotiated vendor purchase orders and client contracts with varying timelines.

Daily budgeting, forecasting, sales and product design to 45 day windows.

Organized coordinated presentations, seminars and land sale events.

Recruited, trained, supervised and retained staff of 24.

Developed a diverse sales team of 45 real estate agents, reducing lag time by 20%.

Tracking of AOP for assigned clients for effective time management.

.

District Manager-Operations/Supervisor 2005-2007

First Properties of the Carolinas, Tega Cay, SC

Responsibilities were for the direct sales, marketing and client acquisition in the greater Charlotte metro area. Licensed real estate agent North and South Carolina.

Recruited, trained and supervised sales team of 72 agents for 3 offices.

Motivate, develop and coach sales teams, fostering a positive work environment.

Negotiating marketing and advertising dollars with vendors, bringing costs down 8%.

Increasing 3 office locations sales goals by 22%, marketing via media outlets, while reducing agents lag time by 15%.

Forecasting company sales projections and annual and quarterly budget.

Compliance and quality control with PRAR & CMLS associations.

Assisting graphic design team with branding and marketing ideas.

Compliance with state laws and ordinances.

Launching and maintaining AOP with offices, corporate and sales teams.

District Manager 2001-2004

Spinx Petroleum - Greenville, SC

Spearheaded operations for 10 convenience stores, upstate South Carolina.

Championed the hiring, training, and evaluations of 160 employees.

Monitoring pricing, service and inventory of competitors, to create sales and gross profit through quality control merchandising.

Increased districts profits by 11%, while controlling the districts P&L’s.

Monthly and quarterly checklists and store audits, management and employee evaluations.

Forecasting sales, goals, retention and direction for the region.

Consulting with accounting and purchasing departments to analyze petroleum costs and store merchandise to increase volume and profit.

New store openings and existing store conversions.

Working with CRM equipment.

SCOTT GAMBLE Page 3

Industrial Sales Manager /Representative 1997-1999

Alandale G-Tex Industries – Troy, NC

Direct Business to Business outside sales within the manufacturing textile industry. Equipment consisted of Isolator rooms, bumble bee fans, power panels, needles and spinning machines, capital knitting products.

Inspecting measuring facilities area for isolator rooms and manufacturing equipment.

Ability to interact directly with owners, executives, plant managers and engineers, on executive level building strong relationships with customers.

Negotiating contracts, pricing and terms with clients, technical aptitude.

Championed repeat business with vendors for acceptable material costs, through professional customer service.

Maintaining relationships through personal interaction, thus increasing sales.

Procurement, logistics and shipping materials, proper billing customer invoicing.

Responsible for weekly & monthly invoicing and payment logs and inventory P&L’s.

Ensure detailed customer database information and activity reports.

Created and planning regional goals for the supervision of 4 sales representatives.

Industrial Sales Representative 1993-1996

Accutech industries- Matthews, NC

Direct outside sales business to business, within technical instrumentation and controls engineering industry. Territory encompassed the southeastern US, covering 6 states. Clientele included electric, gas, nuclear power plants; manufacturing and industrial facilities; printing companies, aviation and the paper industry.

Pneumatic & Automation transducers, sensors, pumps, thermo couples, tank blanketing valves, conduits, bellofram, pressure gauges and panel boards.

Met assigned targets for profitable sales volume and objectives in assigned accounts.

Road warrior covering 6 southeastern states, travel 80%.

Reviewed blueprints, measurements and diagrams to confirm product specifications.

Analyzed and recommended new products to prospective clients.

Maximized existing accounts and acquired new clients through cost analysis, prioritization, and superior customer service.

Facilitated communication between clients and distributors.

Increased personal sales goals by 5%.

Worked with project managers to reconfigure controls and design to allow easier access and function ability of client’s equipment.

Follow up and support of accounts with sales personnel.

Inventory, planning and logistics.

Coordinate with internal resources of pricing, engineering production resources and management team to issue quotes to customers within established policies and procedures.

EDUCATION:

University of South Carolina-Spartanburg, 1992

Bachelor of Science in Criminal Justice - emphasis in Business Management

AWARDS:

Golden Pad: Yearly sales goals

Glass Pyramid: Management

Gold Flag of Excellence: Leadership and Management

Silver Key: 2 years sales growth



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