Manager Customer Service
Resume:
Kevin D. Oldaker
**** ********* ***** *******, ** 35111
205-***-**** – Home 304-***-**** – Cell acr513@r.postjobfree.com
To obtain a challenging executive position with a progressive company seeking an ambitious, professional manager with excellent organizational and leadership skills. Over 30 years of manufacturing, warehousing, transportation, production control, materials management, and system experience at the plant and division level. This includes: plant start-up, budgets, variance analysis, purchasing, freight management, MRP systems and internal control implementation. With 30 years’ training and experience in the automotive industry I have obtained a strong background in Lean Manufacturing, TPS, Kaizen, 5S, Hoshin Kanri, Quality Circles, 5 Why Problem Solving, and Heijunka methodology.
PROFESSIONAL EXPERIENCE
International Automotive Components Group June 22, 2015 to Present
318 Pappy Dunn Blvd.
Anniston, AL 36205
Materials Specialist III – Special Projects
IAC Group builds interior door panels and trim components for Nissan, Kia, Mercedes, and Honda as a Tier One Supplier. I am responsible for the following areas
QADÒ MFG/PRO software setup and accuracy
Investigate and correct negative inventory balances
Investigate and correct BOM’s and Routings
Report and monitor Molding and Assembly scrap
Report and monitor Inventory accuracy
Investigate and correct backflushing errors
Johnson Controls, Inc. August 5, 2013 to April 22, 2015
6900 Jefferson Metro Parkway
McCalla, AL 35111
Sr Supply Chain Analyst
JCIM in McCalla, AL is an Automotive Interiors plant within the Johnson Controls, Inc. family. I am responsible for two key accounts, KIA in West Point, GA, Interiors and Seating and VW in Chattanooga, TN, Interiors.
Manage / order raw materials and purchased parts to support business
Coordinate injection molding schedules to achieve customer demand
Create assembly and shipping schedules to achieved customer demand
Coordinate picking and loading of customer demand
Create daily demand reports, track and resolve past due parts
K Oldaker Residential Contracting
March 2002 to Aug 2013
Parkersburg, WV
Residential Contractor Number: WV035851
West Virginia Business License: WV0392145001
Owner / Residential Contractor
Provide hands-on residential remodeling to clients on various projects. Estimate and bid jobs. Prepare detailed specifications and quote projects. Schedule work with employees or sub-contract to meet budget and time requirements
Hino Motors Manufacturing U.S.A., Inc.
A Toyota Group Company
July 16, 2007 to Aug 1, 2011
Williamstown, WV
Manager, Administration Manager Production Control and Logistics
HMM-WV is a final assembly plant for Hino class 4 through 7 light and medium duty trucks. I reported to the General Manager and was responsible for the Administrative aspects of the plant which includes the following areas:
Quality Control
Information Technology
Accounting
Human Resources
Production Control
Production Planning / Parts Procurement
Purchasing
Engineering Changes
Customs Compliance Officer
Logistics – Internal and External
Manage a team of 8 salaried direct reports, 1 salaried indirect Japanese Project Advisor and 47 hourly indirect reports. Performed initial hiring of staff and team members and managed the start up of the first Hino Motors Manufacturing Final Assembly facility in North America. As a key member of initial plant start up team I was responsible for the following areas:
Hired plant staff of 16 Salaried team members and 75 Hourly team members from over 4000 resumes.
Arranged services for new facility – phones, utilities, forklifts, copiers, lawn care, office supplies, etc.
Created Standard work instructions, team member handbook, work rules policies and procedures
Developed training plan, production plan, work schedules, and holiday calendars
Established budgets, cost centers and cost controls.
Achieved ramp up schedule and SOP 3 months ahead of original schedule and under budget.
Tigerpoly Manufacturing, Inc.
October 21, 2005 to July 16, 2007
Grove City, OH
Shipping / Receiving / Material Control Manager
Tigerpoly Manufacturing is a tier one supplier to the automotive industry of blow molded, injection molded, extruded plastic and rubber parts with Honda and Mitsubishi being the primary customers. I was responsible for shipping / receiving / material and inventory control. Supervise a team of 7 associates in the Material Control department and 6 associates in shipping / receiving. Managed the ordering of packaging supplies, warehouse services, and transportation negotiations and arranged customer pick ups. Negotiate leases on new forklifts and floor scrubbers. Research and correct inventory problems. Imported EDI demand into the system and maintained the ASN distribution. Provide customers with NAFTA / AALA / EPA (CAFE) part content breakdown and COO information.
Established a cycle counting program, assigned ABC codes to items, and trained associates
Established roles and responsibilities for material control associates
Divided the warehouse into finite locations and organized finished goods by customer
Identified and corrected QADÒ MFG/PRO system errors, product structures, work centers, run rates, scrap reporting, etc., and retrained employees.
Identified the reasons for, and eliminated large monthly book to physical inventory losses.
Developed and implemented obsolescence identification and disposal programs.
Eliminated out of stock situations by developing customer partnerships and utilizing customer forecasts in production planning.
Served as the Assistant IT Manager for vacation / absence coverage
QADÒ, Inc.
January 2004 to July 2004
6450 Via Real
Carpenteria, CA 93013
Contractor – Business Analyst – Manufacturing Software Consultant
Provided consulting services for QADÒ MFG/PRO software and A.I.M. ((A)dvanced (I)nventory (M)anagement) software on an as needed project by project basis. Project examples include:
Lear Manufacturing – Provided manufacturing, distribution and (A)dvanced (I)nventory (M)anagement software training and consulted on software application, configuration, and set-up.
Eaton Inc. – Provided (A)dvanced (I)nventory (M)anagement training and configuration analysis.
Black and Decker HHI Division – Provided (A)dvanced (I)nventory (M)anagement pre-sales software demonstration, analysis and training for CA distribution center.
K Oldaker Residential Contracting
March 2002 to Present
Parkersburg, WV
Residential Contractor Number: WV035851
West Virginia Business License: WV0392145001
Owner / Residential Contractor
Provide hands-on residential remodeling to clients on various projects. Estimate and bid jobs. Prepare detailed specifications and quote projects. Schedule work with employees or sub-contract to meet budget and time requirements
TRW, Inc.
June 9, 1997 to October 25, 2001
Livonia, MI
Consultant – QADÒ Practice
Provide hands-on business solutions to clients in various industries in the ERP marketplace. Consult / project manage assigned projects across multiple verticals (i.e. Automotive, Medical, Electronics, Food & Beverage). Provide pre-sales consulting support to the sales department and assist in customer proposals.
Create detailed project plans and facilitate their execution. Project duration average 6 months.
Provide software training, offer explanations and guidance in the setup and use of the application, and recommend control file parameter settings.
Identify process/software gaps and develop recommendations for addressing the gaps.
Assist in the collection of data, data migration, and data setup.
Develop client specific documentation and simulation scripts for end user training.
Conduct a “conference pilot” test of the system to validate the setup and configuration.
Support the start up of the new system.
Johnson Controls, Inc.
August 1, 1996 to June 9, 1997
Rancho Cucamonga, CA
Manufacturing Operations Manager
Recruited by the company’s West Coast Regional Manager and challenged to reverse 2 years of monthly inventory losses, and increase Customer Service by eliminating out of stock situations, at the highest volume, most complex plant in the Plastic Container Division. Held full responsibility for Customer Service, Purchasing, Production Planning and Scheduling, Inventory Control, Warehousing, Shipping and Receiving, Freight and Transportation, and IT Systems. Manage a team of 5 direct and 12 indirect reports.
Re-implemented the MFG/PRO computer system. Corrected system errors, product structures, work centers, run rates etc., and retrained employees.
Identified the reasons for, and eliminated large monthly book to physical inventory losses.
Developed and implemented obsolescence identification and disposal programs.
Eliminated out of stock situations by developing customer partnerships and utilizing customer forecasts in production planning.
Reduced freight rates by 15 percent while increasing on time delivery from 78 percent to 99.5 percent.
Johnson Controls, Inc. March 1, 1995 to August 1, 1996
Automotive Systems Group Office
Plymouth, MI
Division Transportation Manager
Recruited by the company’s Director of Transportation to assist in the computerization and automation of Transportation Services. Responsibilities included transportation contracts and freight rate negotiations. Negotiate leases for warehouse space, forklifts, yard trucks, and other material handling equipment. The documentation and enforcement of company transportation policies and procedures for 25 Plastic Technology Group facilities, and 58 Automotive Systems Group facilities throughout the United States and Canada.
Facilitated the outsourcing of the payment of freight charges to a third-party freight payment company. This resulted in savings of one person per manufacturing facility (81), increased freight payment accuracy, and provided detailed reports of freight costs.
Achieved savings in excess of $5.5 million annually, through rate negotiations and threshold programs with varying modes of traffic (truckload, LTL, airfreight, charters, etc.).
Visited each manufacturing facility on annual basis to discuss proper transportation methods and procedures, and to train new personnel.
Developed premium freight reports to pinpoint by plant, by lane, where freight opportunities exist.
Computerized the Automotive Systems Group monthly Freight Exception Report to allow it to be completed in less than one day. A savings of over 4 days.
Negotiated national contracts for the purchase and/or leasing of material handling equipment, trucks and trailers.
Johnson Controls, Inc. March 1, 1994 to March 1, 1995
Plastic Technology Group Office
Manchester, MI
Business Analyst
Promoted to help formulate the decisions on how Johnson Controls, Inc. would apply MFG/PRO functionality to its method of planning, manufacturing and inventory control. Part of the team that was responsible for the implementation of the MFG/PRO manufacturing system at 18 facilities, the documentation of the software, and the training of the plant personnel in the setup and use of the system.
Assisted with the decisions involved in the application of MFG/PRO to Johnson Controls, Inc. requirements
Developed the documentation to be used in the training of the plant personnel on the MFG/PRO software including the customized features.
Loaded the database at each facility and conducted training classes in all aspects of the MFG/PRO software.
Developed Johnson Controls, Inc. cycle counting policies and procedures to be used in conjunction with the MFG/PRO software to eliminate monthly physical inventories.
Assisted the plants with tagging the existing physical inventories, and reconciling any discrepancies prior to taking the system live.
Johnson Controls, Inc. March 2, 1979 to March 1, 1994
Columbus, Ohio
Materials Control Manager - June 6, 1986 to March 1, 1994
Responsible for Customer Service, Purchasing, Production Scheduling, Inventory Control, Warehousing, Shipping and Receiving, Freight and Transportation, Private Fleet Management, Systems Administrator, and the supervision of 13 employees.
Installed and maintained a PC Novell Network consisting of 10 PC Workstations and a File Server.
Converted a manual purchasing system to a computerized system, utilizing P.O. Writer Plus software.
Established minimum and maximum levels and reorder points on over 5000 repair maintenance parts.
Computerized raw material inventory and reduced inventory levels by 40 percent.
Developed several complex spreadsheets to allow comparison of costs and data.
Trained employees in computer use.
Developed and implemented an order entry system at the Columbus facility consisting of sales order entry, material requirements, production schedule printing, shipping schedule printing, and Bill of Lading generation.
Installed at the Itasca, IL facility, and the Fort Worth, TX facility, a Novell network, P.O. Writer Plus purchasing system, and the Columbus order entry system and trained employees in their use.
Plant Manager and/or Production Manager at the Columbus facility during vacations and leaves of absence.
Production Coordinator - January 1, 1984 to June 1, 1986
Responsible for taking customer orders, maintaining the Master Production Schedule to meet customer orders, and ordering the raw materials needed to satisfy the Master Production Schedule.
Production Scheduler - December 6, 1982 to January 1, 1984
Responsible for taking customer orders, and maintaining the Master Production Schedule to meet those orders.
Warehouse Leadman - June 2, 1980 to December 6, 1982
Responsible for dispatching carriers, receiving incoming materials, dispatching of private fleet, and general warehouse duties.
Warehouseman - March 2, 1979 to June 2, 1980
Loaded / Unloaded trucks, supplied production with raw materials, and other general warehouse duties.
EDUCATION
Experior Assessments
Successfully passed Business and Law examination 2003
Successfully passed Residential Contractor examination 2003
Friesen, Kaye and Associates
Training Consultants - Instructional Techniques Workshop 1999
Training Consultants - Advanced Instructional Techniques Workshop 1999
QADÒ University, Carpenteria, CA
Successfully passed comprehensive examination – Certified QADÒ Consultant
QADÒ certification in Distribution 1997
QADÒ certification in Manufacturing 1997
QADÒ Certificate of Participation in Service Support Management 2001
J.J. Keller & Associates
Train the trainer - Hazardous Materials Regulations HM-126F 1996
American Management Association
How to Organize, Regulate and Tighten Inventory Operations 1992
Concert Corporation - Dayton, OH
QE-100 and QE-1000 Data Collection System for 1990
Statistical Process Control (SPC)
West Virginia University – Parkersburg 1978 - 1979
Major: Engineering
COMPUTER SKILLS
QADÒ MFG/PRO
Versions 7.3 à 9.1eb
MS Word
MS Visio 2000
QADÒ MFG/PRO
Net U/I, GUI, and Character Interfaces
MS Excel
Lotus 123
QADÒ MFG/PRO
QWizard
MS PowerPoint
Lotus Notes
Progress
Results
MS Project
Windows 95/98/2000/XT
TRW
A.I.M – Advanced Inventory Management
MS Access
Internet Explorer
American Tech
P.O. Writer Plus
MS DOS
Netscape Communicator
SAP Business Objects
eIPC
iSupply
RJG eDart Data Manager
Contact this candidate