Areas of expertise
Change Management
Project planning
Project reporting
Resource Management
Risk identification
Troubleshooting
Vendor management/interaction
HIPAA
SOX
Medical staff workflows
Patient Care and Safety
Consensus building
Management of requirements and expectations
Communication
Trust building
Mentoring
Software experience
Meditech EHR (C/S & Magic)
GE Centricity
Eclipsys
Epic
MS Office (Word, Excel, PowerPoint)
Forward Advantage
NextGen
NextGate
Visio Personal summary
Highly motivated, talented and experienced professional in healthcare Information Technology with demonstrated successes as a Project Manager/Lead and as a Senior Clinical Analyst. Dedicated to ensuring projects are delivered to the highest quality, meeting customer’s agreed requirements and within budget and time constraints by effective organization, inclusion, continuous analysis, consensus, tasking, managing and active communications.
Career History
Hospital Corporation of America (HCA) • Corpus Christi, TX
Senior Clinical Analyst Feb 2013 - Present
Weekly, monthly and on-demand reporting of projects status; modifications to principals, scope, requirements, timeline and costs
Daily support, troubleshooting and resolution of EHR issues for multiple facilities and medical staff clients with focus on Patient Care System (PCS), Computerized Provider Order Entry (CPOE), Medication Administration and Reconciliation (MAR), Health Information Management (HIM) for Appropriate Access inquiries, internal and external Laboratory (Lab) results into EHR via HL7 interface.
Principal agent/liaison for determination and communication of design requirements and data mapping for development and implementation by external (enterprise) resources
Worked with and/or assisted Compliance Director to ensure clinical staff aware of and adhered to SOX and HIPAA/HITECH requirements as directed by company policies in day to day operations as well as vendor interactions
Quarterly 1-on-1 with Unit Directors for workflow process understanding and improvement, identification of unit specific support requirements for enterprise resolutions
Medical staff education of existing and new methods, procedures and processes through “training the trainer” approach
Planning and Team Lead on EHR upgrades and enhancements
On-going analysis of clinical applications/modules along with custom design screen/template (CDA) building
IT representative on Quality and Process Improvement teams along with Meaningful Use teams
Paris Regional Medical Center • Paris, TX
Nursing Informatics Analyst & Project Manager Sep 2011 – Feb 2013
Project Lead for clinical staff and liaison for major upgrade of EHR across multiple campuses and practices. Reported directly to IT Director.
Provided impact analysis and statements for clinical workflow changes required by systems upgrades and regulation changes
Identify, organize and allocate IT resources for resolution of system issues based on priority; patient safety and care is always 1st priority
Medical staff education of existing and new methods, procedures and processes through “training the trainer” approach
Custom report specifications gathering and design
Planning and local Project Leader on EHR upgrades, enhancements
Testing and mapping confirmation of external HL7 interfaces for laboratory data from/to EHR
On-going analysis of clinical applications/modules along with custom design screen/template (CDA) building
Primary/lead IT representative on Quality and Process Improvement team, Meaningful Use Team and Medical/IT team
Simple Solutions • Sulphur Springs, TX
Contractor - Clinical Analyst & Project Lead/Manager Jun 2009 – Mar 2014
Provided clinical knowledge and guidance to sole proprietor on EHR projects in TX and IL
Provided guidance on SOX and HIPAA/HITECH requirements
Requirements gathering and data mapping for crosswalks to vendors on interface projects
Analysis and generation impact-risk reports on system implementations and changes to clinical processes
Liaison between IT and medical staff for determination of requirements, explanations and development of realistic project plan timelines.
Prioritization and identification of resources required to meet accepted project requirements
Development of testing plans, staff education and troubleshooting of implementation issues
Worked remotely with minimal on-site visits to achieve all expectations
Baylor Heart Hospital • Plano, TX
Staff Nurse May 2009 – Jun 2011
Day Surgery-Post Recovery; Non-Invasive Nursing
Direct patient care
Specialist/Super-User/Educator for transition from GE Centricity to Eclipsys
Contract Staff & Travel Nursing • Multiple Locations in TX & NC
Staff Nurse Oct 2005 – May 2009
Direct patient care
Charge Nurse
Specialist, on-site staff training and troubleshooting of EHR systems
State of Tennessee • Nashville, TN
Programmer/Analyst I Dec 1997 – Dec 2000
Education
Temple College • Temple, TX
A.A.S, Nursing, awarded May 2005 Aug 2003 – May 2005
Durham Tech Community College • Durham, NC
Computer Science courses Aug 1990 – May 1991
Offices/Honors
President, Associate Degree of Nursing Student Organization, Temple College
Post-Member of Curriculum Committee, Associate Degree of Nursing Organization, Temple College
Honor Graduate - 2005, Temple College
References
Available on request.
Travel/Relocation
Yes, as needed.