Sales Manager

Lindsey Marshall

**** ***** **. *******, **. ****1

*********@*********.*** 832-***-****

Sales Management

Operational Management Sales & Revenue Growth Customer Service & Retention

Highly driven, multi award-winning Sales Manager with extensive experience in boosting sales, market share and revenue growth in highly competitive markets. Expertise in all facets of sales and marketing including long- and short-term strategic planning, prospecting, operational management, customer needs analysis, escalation resolution, high-impact presentations, negotiations and sales closing. Decisive, results-oriented leader, with proven success in establishing a strong presence in markets, identifying growth opportunities and initiating strong business alliances. Creative, dedicated, professional, loyal, hardworking, energetic, enthusiastic, and easily adapts to changes in location or environment.

Core Competencies

●Leadership & Teamwork

●Sales Management

●Operational Management

●Negotiations / Sales Closing

●Customer Service / Retention

●Escalation Resolution

●Business / Sales Planning

●Staff Training / Coaching

●Analysis / Problem Solving

Professional Experience

Broussard’s BBQ Houston, TX.

Dec 2012- Present Manager

Manage daily operations. Payroll. Scheduling for 5 employees.

Payroll. Accounts payables. Accounts receivables.

Building a strong customer base. Cooking. Training new employees.

Excellent customer service. Ensuring timely communications with vendors.

GreenEco Builders Houston, TX.

Dec. 2009- Nov. 2012 New Home Sales Manager

Responsible for initiating and closing all sales of new homes.

Growth of this location due to extensive marketing and outreach campaign to create additional awareness of location, to draw new clientele to the location coupled with a primary focus of providing “best in class” customer experience to retain existing customer base and attract additional business through referrals. Building relationships, meeting and exceeding goals by dealing with realtors and a strong referral system to make my clients home buying decision a very pleasant one.

Meet and exceed individual and team sales goals.

Making sales presentation to prospective clients. Attaining signatures on all contracts, achieving weekly and monthly goals. Achieve sales award every month for 3 years.

●Actively cold calling and prospecting for new business. Keep abreast of other builders in the area and their product line. Required to qualify prospective clients, engage, educate, guide and influence them in making a good buying decision, determine their needs, sell the value and quality built into each of the new homes. Cultivate long-term customer relationships.

Hampton Homes/Huntwick Custom Homes Houston, TX.

Nov. 2006- Nov. 2009 New Home Sales Consultant

Responsible for initiating and closing all sales of new homes.

Growth of this location due to extensive marketing and outreach campaign to create additional awareness of location, to draw new clientele to the location coupled with a primary focus of providing “best in class” customer experience to retain existing customer base and attract additional business through referrals. Building relationships, meeting and exceeding goals by dealing with realtors and a strong referral system to make my clients home buying decision a very pleasant one.

Meet and exceed individual and team sales goals. Making sales presentation to prospective clients. Attaining signatures on all contracts, achieving weekly and monthly goals.

Achieve sales award every month for 3 years (Achievement award for years 2007-2009)

●Actively cold calling and prospecting for new business. Keep abreast of other builders in the area and their product line. Required to qualify prospective clients, engage, educate, guide and influence them in making a good buying decision, determine their needs, sell the value and quality built into each of the new homes. Cultivate long-term customer relationships.

Room Store Houston, TX.

Jan. 2004- Nov. 2006 Sales Manager

Responsible for initiating and closing all sales. Meet and exceed individual and team sales goals.

Cultivate long-term customer relationships. Trained new employees

Ordered merchandise from different vendors. Built strong working relationships. Making weekly schedules for the sales team. Setting weekly goals for the sales team. Sales training and product knowledge training.

Up selling current clients and developing new business through the use of Speculative Ads, social media.

Mattress Giant Houston, TX.

Aug. 2002 – Dec. 2003 Manager

●Recruited to be a floating manager in the Houston Southeast District, working at designated locations within district until an opportunity of a permanent location opening. During my tenure I met or exceeded all revenue targets and performance in all assigned key performance metrics, while building a client base and contributing to the success of all assigned locations. Effective store management of all assigned locations reporting directly to District Manager. Meeting and exceeding all assigned daily/monthly revenue targets and performance in all assigned key performance metrics. Daily operational compliance including full inventories and spot counts, daily deposits and paperwork. Performing all store merchandising and maintenance in alignment with all operational checklists and corporate merchandising planograms. Building and maintaining dedicated client base including all delivery and customer satisfaction follow ups. Maintaining working relationships with product vendors to stay current and be able to fully leverage all products and promotions

Mutual of Omaha Pittsburgh, PA.

June 1999- July 2002 Sales Agent

Maintained and established new accounts. Maintaining and servicing current accounts.

Achieved weekly and monthly goals. Making sales presentation to prospective clients.

Actively cold calling and prospecting for new business

Marshall’s Fine Furniture Pittsburgh, Pa.

May 1995 – May 1999 Manager

Family owned Furniture Gallery

Trained new employees

Ordered merchandise from different vendors

Built strong working relationships. Making weekly schedules for the sales team. Setting weekly goals for the sales team. Sales training and product knowledge training.

Up selling current clients and developing new business through the use of Speculative Ads, competitive media.

Up selling current clients and developing new business through the use of Speculative Ads, competitive media

Sun TV and Appliance Pittsburgh, Pa.

July 1984 – April 1995 Manager

Responsible for maintaining clean store

Maintaining daily operations of the store

Training new employees

Excellent customer service

Ensuring timely communications with vendors

Technical Proficiencies

Word Outlook Excel Windows PowerPoint

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